Once in a great while, dreams do come true. I called Hector Ramirez because I had heard about his company. Patty, the coordinator, answered the phone and handled everything: she was professional, direct, responsive, and ensured the job was scheduled and completed to my satisfaction. Hector came to my house, quoted a reasonable price, and did a top-notch job. I noticed a problem after he left, called Patty, and Hector returned immediately for the repair. It's a pleasure to find a competent, reliable, fair company that does what they promise. I highly recommend Rameriz Flooring. read more

DO NOT USE THIS COMPANY. They were hired to sand and refinish our dark hickory floors and ended up damaging them beyond repair. Hector showed up the first day or two to get his guys started then dropped the ball on checking their work after that. Well, they managed to scrape the seams between planks incorrectly and ended up splintering and shredding them. There are chopped up, broken sharp edges between planks and visibly jagged edges. They used some kind of a knife or tool that, when it would catch the grain of the wood, slipped and gouged across planks so deep they cannot be fixed. They left debris and splinters on the surface before putting the stain and first coat of sealant, so you can feel it when you walk on the floors - and socks catch/snag from the sharp edges. I'm so disgusted that this is what we ended up with. We didn't have the budget to replace all our flooring in the first place, so we trusted him to refinish them... and now we are back to square one. Fortunately we were able to stop the second payment we'd given him as soon as we saw the damage but he is refusing to refund us the first payment - and now we will have to seek repayment for full damages to be able to pay to replace the flooring. Oh, and to add insult to injury they broke the toilet on day 1 when removing it (we had to buy a new one - they would not pay for it) AND we did our part of staying out of the work area so we were stuck being out of the main part of our home for 7 days. They didn't even seal off the work area or contain the dust properly - they did not use a bag on their sander so it has taken 4 days just to clean the dust off the walls, ceilings, out of air ducts - even inside closed cabinets that they draped cheap plastic over. They had a pile of tools, trash, and debris on an uncovered carpet by our front door the whole time even though I asked one of the workers to pick it up. They left trash bags full of dust and debris in the planter area outside our house for 5 days even though I asked a worker to get it removed. This has been the biggest nightmare and it still isn't over. read more

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I recently had my floors and baseboards done by Hector and his crew, the end result is beautiful. Really skilled, professional work by all the guys he brought in. Very informative and worked within the budget I set, took measures to ensure that we would stay within the budget, without skimping on quality. His assistant Patty, is great and can be very helpful once you become accustomed to the gruff way she answers the phone. A little daunting when you're a prospective customer with not much knowledge, but don't be deterred. She really is very nice and helpful read more

Ramirez Hardwood Flooring - Flooring Near Me - San Diego, California

I recently had Ramirez Hardwood Flooring refinish all the floors in our house. The house was built in 1951 and still has the original Oak floors. Hector gave me an estimate that he stuck to and started and finished when he said he would. I paid a little extra to have the guys move all the big furniture out and back in - which was well worth the money. They did such a thorough job: They removed all the baseboards in the house and repainted them before putting them back in at the end, they replaced some wood where we had damage, they removed and refinished all the interior thresholds and refinished the exterior ones in-place, they put 3 coats of finish on after sanding and staining the floors, they put felt pads on all the legs of furniture - including beds and they had a cleaning company come in and clean up all the sawdust, (even did the windows). The finish they use is a water-based product that really doesn't smell much at all. We had a few large, heavy wall units that couldn't be moved very far. They moved them away from the wall, sanded and refinished behind them and then pushed them back in place and refinished the rest of the room. I really can't tell that they weren't moved out completely. Having your wood floors refinished is a big project, but Ramirez Hardwood Flooring did about as good as a job as anyone possibly could. Patty, who answers the phone, did a great job of communicating from me to the crew anything I asked her. It turns out Patty started as one of Hector's customers 12 years ago and she thought they did such a great job, she wanted to work for him. She'll tell you she's really picky too. If you want a great job for a reasonable price, done by guys who are very experienced and dedicated, hire Ramirez Hardwood Flooring. They are honest and reliable. read more

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I have used Ramirez Flooring at a couple of remodels. I'm a General Contractor that works in property management. The Quality of their work is excellent, With the best prices.I highly recommend them and plan on using them again on other projects. John Sunset Property Management 3GEN Construction Inc. read more

Please be aware, I didn't have any work done by this company. The attitude of the woman who answered the phone was deplorable. Who answers the phone to a business, "Hello?". I then asked, "Is this Ramirez Flooring?", and she answers with a drawn out "Yeeeessss", like I should've know who I called by the way she answered. Anyways, if you want to feel like you're a bother, give these guys a call! Needless to say, they didn't get my business. read more

Read all the way through. 2011: Hector and his group did a great job. They were super accomodating and dealt with some unexpected subfloor problems for free, also had the best quote by far. They did a superb job with the baseboard, and they were quick and prompt. When we asked them to come back and touch up some minor sealing issues that can only be seen from certain directions or in certain light, they were back instantly. We aren't ready to finish up but he said he'd come back for free to deal with a small remaining area of baseboard when we are. They laced new red oak into old and the joints are invisible. Only weird thing is the preference for checks to personal rather than business which resulted in calls from my bank. 5 stars. 2012: wear begins to show. Apparently the coating they used was substandard. A long battle with them ensues during which they admit it's under warranty. Still, to get them to actually come out and deal with the mess, I have to agree to pay for materials (Bona traffic) They actually come out. We have to move everything from the main level of the house. It's a major pain, and the light re sanding coats everything in dust. First they use different finishes on different areas: gloss and semi. They fix that. Then there's spots they miss. They have to come back 4-5 times to catch them all. Annoyed. 3 stars. 2016: now there's actually whole chunks of coating coming off. Also, gentle blue masking tape pulled up the finish in the hall during an unrelated project (paper taped down to protect floor). Another company says yeah Bona or no Bona, if it's applied to poor finish, it's on a bad foundation and can flake off. He can't re-coat it. He'd have to take everything down to the wood, re sand, re stain, re finish doing it right the first time. Basically we spent many thousands of dollars and we only got five years of floor. The guy was amazed. Said Bona Traffic is supposed to last more than 10 years, not four; it's commercial grade. He quotes me $10k to redo the floor provided we move our whole lives out, coat the whole house in dust, and can't use it for 3-4 days. Now down to 1-2 stars. $10k on floors every 4-5 years is NOT ok. Get it done right the first time: 3 coats of Bona traffic would be my advice now. Get it in writing and make sure they do it, if you're re surfacing hardwood. Or probably better, try to just do engineered wood with a factory protective coating from the beginning. read more

NICE guy! So sweet and genuine. Willing to give you a great deal and high quality work. Patty his assistant is a hoot too! Give these guys a call if you need a little hardwood lovin' :) read more

Good price. Good service and pleasant people to deal with. Excellent communication of job schedule and daily status. Refinished all original hardwood floors in 1958 El Cajon house. They showed up on time, finished on time. Did a good high quality job of uniform sanding and refinishing. Very professional and experienced. Left the workplace clean and free of trash. The floors look like new. Hardwood floor refinishing is too risky to let inexperienced folks work on. They can quickly be ruined. These folks have skilled experienced tradesmen working on your floors. Money well spent and highly recommend these folks. You will not be dissapointed. read more

Hector and his team are phenomenal!!! I highly recommend them for all your flooring needs. Hector and his team have done the renovations on 2 homes for me. He is like family now. Honest, trustworthy, and attentive to detail as well as client tastes/budget. He shows up when he says he will and gets the work done. read more

I am thrilled with the job that Hector and his crew did on our hardwood floors. From my initial conversation with Patty to meeting Hector onsite for a quote, everyone was very friendly and professional. They did an amazing job on the floors for a very reasonable price. It was a pleasure to meet a craftsman who really takes pride in his work and tries to make every job better than the last. Great job guys and thank you! read more

We have used Hector Ramiraz flooring to install flooring in many of our homes and couldn't be happier with their service. They are extremely professional, knowledgeable and reliable. We highly recommend using them for any future flooring needs! read more

Disclaimer, I have not done business with this company, I just telephoned and the woman I spoke with inspired me to go with someone else, she was extremely rude on the phone, abrupt and not exactly helpful or professional. Answering the phone with nothing but an annoyed "hello" is not exactly a company I'd like to do business with. I'm sure they do great work but having good people skills count for a lot! read more

Hector doesn't do the work he just drops by to check in on his young workers who lack the skills and need several re-dos.

Ramirez did a great job refinishing our 1951 parquet flooring. After an initial mismatch on replacement sections we were able to find replacement wood which required custom sizing to create a near perfect match. The crew is hardworking, timely, and trustworthy. Bottom line, Ramirez will do whatever it takes to get the job done right at a good price. read more

We had about 500sq ft of manufactured hardwood floors refinished by Hector and his crew in September 2012. Hector was very straight forward on what to expect and delivered on the service promised and at a reasonable price. My only complaint would be that I would have liked a little heavier varnish on the finish as it is already showing scratches. But overall they did a great job and it looked like a new floor. I agree with another pure viewer that Patty is a hoot but she keeps the machine running. Good customer service. read more

Ramirez Hardwood Flooring - After the job. Nice 15 yr old floors. - Flooring Near Me - San Diego, California

1954 Home in East County needing hardwood floors refinished. Called Ramirez Hardwood Flooring. Person answered the phone without identifying company. I had to ask if I had called Ramirez Hardwood Flooring. Once confirmed asked for an appointment for an inspection and estimate. Our floors have been covered with carpet for at least 27 years. Person on the line, while friendly, did not think that a trip to our home was necessary and quoted $2.50 - $2.75 per square foot. This would include 3 clear coats. Personally, I would like to meet someone from the company. Person to person builds a lot more repore and gives the home owner a chance to ask questions, etc. Some previous renovation pictures, reviewing and deciding on what to do with damaged areas would have been more my view of a business encounter. read more

They installed beautiful engineered hardwood birch floors in my entire house. Good stuff. His crew worked slow at first but on the last day a few more guys showed up and they completed on time. Their price was the best I could find. I would recommend these guys. read more

The hardwood floor in my rental condo had some water damage. Hector did an outstanding job matching the wood and his installation job was perfect. Hector was very reliable, professional, and completed the job in a timely manner. His assistant Patty did an excellent job of coordinating things. I would definitely use Ramirez Hardwood Flooring again! I found them through Yelp and I hope others do too! read more

With a hard working team, Hector met all expectations with skill, expertise and courtesy on time. Solid guy, solid business.

I got a honest/fair quote to refinish my 50+ year old floors by Hector. No, he himself didnt refinish them but his team did. They showed up on-time every morning. Hector stopped in randomly to check on them. He is a feel good kind of business man. If I had any problems I do believe that he would have corrected them without a doubt. The job I had them doing changed a bit due to my end goals. Hector worked with me on that and took care of it all. In the future If I do end up removing a wall to expand I plan on calling him again to patch up the floor. Why replace a whole house floor when you can refinish its original floor at a fraction of the cost. Give them a try. read more

Hector did a great job with our floors! We just bought a house built in 1955, and Hector and his crew came and refinished all the old floors. The floors timewarpped 55 years in just 4 days! His crew worked hard and fast. He also installed all the baseboards into the home, plus matching wood into our kitchen and beautiful tile into our two bathrooms. We could not be happier. Hire Hector and you will not be disapointed. read more

Whoever answers the phone makes you want to take your business elsewhere. This lady is rude & seems to think they are doing you a fvor. Ive already made up my mine to use somebody else. read more

I'm not sure who gave this place 5 stars or how much they were paid to give such good reviews, but here is my experience: we needed our hardwood floors refinished at our new house. The first time he came to give me a quote he was an hour late. He said he got lost. Ok. The second time he was scheduled to come to give me stain samples he was an hour and 15 minutes late. No excuse. I should have known then but we were in a time crunch and getting more quotes at this point would have taken more time. So he said they would start the following Tuesday at 8. We are not currently living in the house so I had to drag my kids out of bed to meet them there. I called the night before to confirm and he said, "we'll be there at 9". Ok, was he going to let me know? Tuesday morning at 9:30, no one. I called and he said his guys were 30 minutes away. I told him how upset I was and promised they would be there soon. 11:00 his guys finally showed up, but I had already has another company in their way to give me a quote and I sent them away, which took some doing bc they didn't speak one word of English. The other company I had come out said they get calls to come fix floors that had been done by this company. That's how they can keep the prices so low...you get what you pay for. Very nice guy, but super unreliable. Oh yeah, and Patty, the girl that answers the phone-so unprofessional. I've never heard of a legit business with a receptionist that answers the phone "hey" and that's it. So glad I didn't pay a deposit... read more

We have hired Hector Ramirez flooring two times now. He added and refinished all of our hard wood floors throughout the house. He floated in a kitchen floor correctly to match the beautiful flooring in our home that was built in 1957 with real oak. He cut out bad wood and there was a lot! He put 4 coats of polyurethane. Our floor looks unbelievable. Hector put up all the molding and cased the whole house as well. His miter cuts were perfect. I am very picky and Hector never lost his patients with my husband and I. He truly pays attention to detail and if you want something added he will do it without attitude and excessive charges. He is so patient and kind and truly went over and beyond. I wish I knew how to put pictures up on yelp. I have referred Hector to others and thus far everyone is happy. When you compare his prices to others no one can come close. Patty who works with him kept us posted on when he and his crew would be arriving daily. She is very professional and kind as well. Thank you Ramirez flooring / Hector / Crew/ and Patty......We Love our Floors! read more

I just realized I never reviewed them from the great job they did for me in October 2010. They were hired to refinish the hardwood floors in our entire 1400 square foot house. They did a great job replacing a lot of damaged floorboards, helping us select a new stain color and then staining and varnishing the floor. They also came in about $1000 less than other competitors and got the job done on time. read more

Great company! The fact that they took the time to come out and help me with this very small job, impressed me. Not only did they come out, they fixed my floor and charged me a very reasonable fee. I will be using them for all my hardwood flooring from now on. Thank you Hector! read more

Recently purchased a home built in 1929 with the original oak flooring. The floors had seen better days but in the interest of conserving capital, had decided to move in with the floors in their current condition. 2 days prior to moving in, on a whim, I went on Craigslist to find someone that could maybe give them a quick buff and shine. I ran across a listing for Ramirez Flooring and thought I would try them out. I spoke to Patty who told me that Hector Ramirez was one of the best in business and would give me a fair assessment of the floors and what options I would have. I met him later that day and within about 15 minutes of meeting him we had agreed on a price and his crew got to work. Less than 24 hours later, my floors has been stripped, stained and sealed with 3 coats of sealer. I almost cried when I saw them...they looked like brand new! He came the next day and installed quarter 'round at the kick molding. My floors now look like something out of a magazine and it truly helped preserve the historical integrity of my new home. I wish there was something more I could do for Ramirez flooring than writing this review. If you are even considering having your floors refinished or even a quick clean up, contact them immediately!! read more

After talking with friends who have tried to redo their own floors and hearing how difficult the job is, we took their advice and hired someone. We're trying to make this place ready to rent - it's an original North Park home, built in 1941. It's had carpet over the hardwood floors, probably since the '70s. Previous owner had more cats than you could count and many of them didn't know how to use the litter box - you get the picture. The floors needed LOTS of work. Hector gave a very reasonable bid - a whole dollar per square foot less than one other place, about the same as another place, but his price included the replacement of the cat-damaged boards. Patty the phone lady coordinated the whole thing; Hector showed up on time and did the job in less time than we were quoted. The floors look spectacular; if I didn't know better, I'd think they were new. I'm so glad we took our friends advice and didn't try this on our own. read more

Simply awesome! I met Hector when we decided to refinish our hardwood floors. I got 3 quotes, he had the best price! Also the other 2 claimed the damaged areas could not be replaced but they'd work on them, as the wood we have is not made anymore, and it would take 10 days for the work to be completed, Hector told me he'd get them replaced, which he did and he finished the work in 5 days like he said he would. He replaced the whole bathroom floors and now we have an amazing looking house. He was always available, extremely punctual and when we told him to do something small but extra, he simply did it! He made sure we were satisfied with everything before he got paid. I know we will be refering him to all of our friends and we will be using him again when we need anything for our hardwood floors. read more

They sanded my old wood floor and refinished it. In general they did a great job with the floor, and the entire flood does look like new and amazingly beautiful!!. Apparently they know their job. With stairs, you'd be better off if you know exactly what to expect, esp if you want the edges covered, step is connected nicely and neatly without any noticable gaps. Additionally, they did not cover the entire working area as they said they would, so dusk was EVERYWHERE in my house, which was quite frustration. The good part is that they would do what you ask, the bad part is that you have to ask and to make sure you got what you were told. Comparing with other general contractors, they are doing good business and the final result is quite satisfying. read more

I just had Hector and his crew refinish the oak floors in my 1958 home in Clairemont. I got a couple of other bids on my floors and Hector came in over $1000 cheaper than the others. At first, we had agreed on Hector doing the living and hallway areas (badly scratched and worn by two dogs), and just buffing the three bedrooms. To my surprise, they ended up doing the entire house so that the stain would all match and he stayed good on his price. He even threw in some baseboards and small plank patches for me. They worked fast and professional and were done a day sooner than I expected. The work was very good and they took care to remove and replace baseboards and cover fixtures for dust control. Patty, the scheduler, was also very pleasant to work with and accommodate me for a quote from Hector. A friend of mine recommended Ramirez flooring, and I will do the same for anyone else who needs any hardwood flooring work done. read more

Bot new home, needed floors sanded and varnished. talked with Patti and Hector, called both about problems and neither would call back. 1. one of the workman - rude, glared at me and followed me to my car and YELLED at me, when i talked to Patti to say i wanted him off property she said this was just how he was. I did not see owner of company, Hector, there when I was there - just crew of 4 to 5 men 2. A special ice-creme cake that was given as gift (had not moved in yet) that was in freezer -was gone when floor guys left. 3. broke bathroom tile 4. did not varnish around toilet, under ledge of kitchen cabinets, corners and did not sand or varnish under frig - can see big spots. 5. can see streaks, mops swirls and even shoe prints in some areas 6. left drops of varnish on bathroom tiles 7. I arrived on 2 separate mornings to find the screens off my windows laying in the dirt. 8. left blue tape on edge of kitchen cabinet and fireplace and varnished over them - very difficult to take off. 9. am not clear how many coats of varnish was used but now have water droplet spots, scuffs and marks. 10. left whole house covered in dust..no clean up from what i can see and keep finding. RUN AWAY...this is the worst...I have to have my house done all over. read more

BEWARE - Do not waste your time. Owner/operator Hector Ramirez is careless, unreliable, completely disorganized and totally unprofessional. On March 22nd was my first attempted contact with this company. I first tried calling the listed phone number but got a voice mail greeting of a female to leave a message (no reference to the business name)...I thought either the number had changed or I misdialed. So decided to contact Ramirez Hardwood Flooring via email from the "company's" website requesting an appointment for an estimate on a hardwood floor repair. I provided details about the damage along with my contact details and property address. Two days passed and I didn't receive an answer so I tried calling the phone number I found earlier. This time a woman answers (no mention of Ramirez Hardwood Flooring) and I ask for Hector Ramirez. The woman says that he's out at a job and tells me to send a note via email and that he would get back to me (totally rude, by the way). I advised her that I had already done so but had not yet heard from him so I was following up...the response I got was "he'll get back to you". The next day I receive a one line reply from Hector asking "what do I need?" and "I don't have appointments until April 1". So I responded again with the details of what I needed done even though I had already detailed this out for him on the email. I advised that Friday, April 1st would work, but needed to meet with him in the afternoon due to my work schedule. He responds and asks for the property address...to which I advised that he could find all of the information was in the original mail (in same email string). A couples days passed, and I followed up to confirm our appointment date and time to which I get a reply that now he couldn't make the appointment that HE scheduled because he was still busy with another job. I responded and requested that he advise of the next available appointment. He replied Saturday, April 2 (today) at 9:00 as this was his ONLY available appointment. I replied and agreed...and he AGAIN asked for the property address which I provided for the second time. I show up at the property 15 minutes ahead of our "scheduled appointment" at 9:00am. When it got to 9:40am...I got fed up and totally pissed off. I took me nearly a half hour driving (one-way) to the property plus the time I sat there waiting...I have better things to do than to waste nearly two hours of my time. I wrote a note to Hector that I had been waiting for him and there was no sign that he was even going to show up. It was obvious that he did not give a shit about the job nor wasting my time and I advise him to not bother responding as I had made the decision to NOT do business with someone so utterly irresponsible. He responds to my email...not apologetic, but are you ready for this...saying that he couldn't find my address...even though it was in same email string below...total bullshit artist. I didn't respond as I'm completely done with him and his "company". So my reply is this review of my experience with this hack. read more

I had a terrible experience with Ramirez Flooring. The repairs were done with wood that didn't match. They didn't return our phone calls. Patty harassed me about payment. I set up a meeting with them to pay them and they canceled, while i was on my way to meet them! They still haven't returned our calls. Highly recommend going elsewhere! read more

Did a good job on one floor, poor job on another floor in the house. Unable to reach Mr. Ramirez. Presented quite a problem as all our furniture was outside and we were forced to go with someone else to correct problems. Took a long time to get it done right at much additional expense. read more

I needed a quick job between tenants. Two rooms were unfinished floors. The living room and dining room had some spots where varnish had worn away and some termite damage. All I wanted was a light sanding and some varnish to protect the floors. I called around and everyone wanted to do deep sanding (house is over 80 years old and I'm concerned with how many sandings the floors have in them). Also it would take too long as tenants wanted to move in asap. Thank heavens for Patty and Hector. He went in and sanded and coated the floors in one day. When I arrived at the house and opened the front door I could not believe my eyes. The floors have never looked so beautiful. Hector even replaced the termite damaged boards and filled in some holes (I did not ask for this). No additional charge. Mil gracias! Como Hector no hay dos:) And thanks to Patty for making this all come together. You two rock my world. read more