Hotel Open During Construction I'm looking forward to seeing how beautiful this hotel will be once the remodeling is complete. My wife and I booked our stay through the central reservation line, where we had the pleasure of speaking with Mary Ann. She was friendly, professional, and made the reservation process quick and easy. When we arrived, we discovered the hotel was undergoing a major renovation. The windows throughout the building were covered with protective plastic, the main entrance was closed, and a temporary check-in desk had been set up in the hallway. Although the construction was impossible to miss, the check-in process was quick and efficient. Unfortunately, when we entered our first room, we were immediately greeted by a strong cigarette smoke odor, as if someone had just finished smoking there. We returned to the front desk and informed Ryan about the issue. Although he was understandably disappointed to hear about it, he handled the situation professionally and promptly moved us from our king room to a room with two queen beds. We really appreciated his quick response and excellent customer service. One pleasant surprise was the complimentary breakfast. There was a nice selection that included scrambled eggs with cheese, sausage, mini waffles, oatmeal, orange juice, coffee, and water. It was a great way to start the morning. Checking out was just as easy as checking in--it was quick, simple, and hassle-free. Despite the inconveniences of staying during the renovation, the staff made every effort to provide good service. I hope to return once the remodeling is complete because I think this hotel has the potential to be a wonderful place to stay. read more

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I hope my stay is well , check was supose to be at 3, There's a construction , rude staff , Bad service , Late!! For all !! Very ackward mean experience:( For the 4 of July weekend ! 2026 read more

Overall, a decent stay. Very close to the 5. My GPS brought me right here. The hotel is under construction, soon to become a "Fairfield by Marriott." most of the construction is complete, but the front desk is still under construction. You have to check in on the side of the building, where they do have a small check-in desk. There are no soda machines in the hotel, but they do have sodas, Gatorade, drinks like that available next to the check-in desk. Even for a hotel, prices are reasonable. They did a fantastic job with the remodeling. The hallways are bright, new carpet, and the room was also large and comfortable. The bathroom with a walk-in shower was nice, there is a fridge and a microwave, the bed was very comfortable, and they also have a couch with a hide a bed. The TV was large with lots of channels, and it also has things such as Amazon Prime Video, Netflix, etc., but you do have to use your own subscription. The Wi-Fi was easily fast enough to stream video, and they had plenty of places to charge my gear. Breakfast was extremely just OK. The ubiquitous, Hotel waffle machine, , hot and cold cereal, coffee, but no juice. For fruit, they had a few over ripe oranges in a bowl. They had three trays for hot proteins, but only two were in use. The sausages were good, but I didn't care for the mini omelettes. They were over Browned, and I'm just not a fan of American cheese on an omelette. A burger? All day. But just not in an omelette. They still tasted OK. The price was reasonable for what I got. I would stay here again. Thank you. read more

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So many places to start a review at one of the worst places I have ever stayed. This place is under renovation; I get that. I get into the room, and it is freezing. 15 minutes later, it warms up. I turn on the TV and can either only get the hotel info commercials or one channel. That was after I contacted the manager. Paper cups that get soggy. No discounts for all that. Never will stay here again. read more

I wish there was a split star option. This place is just what it needs to be, a reasonable price-wise place to stay. Straight forward, free parking and clean basic rooms. This whole property is currently under construction, and I wish they had some way of communicating that. Lots of work being done, sheets, closed or open rooms getting re-modeled. Which was a turn off, but not staying to stay on property this trip, so it wasn't a deal breaker. Rooms are basic, as I said, but big TV, not too hard to work, double room has a big bathroom, and beds are really comfortable and passed the smell and visual test. Mini fridge actually worked and room for some to-go food and a couple drinks or bottle of wine. We didn't eat breakfast at the buffet, but looked okay, with your basic fare. And there are some lobby snacks available for purchase. I'd stay here again, as the price is right at around $180 a night including all fees and tax. read more

I didn't expect much, but wow. Not telling people that the building is under major construction when booking and that they have to use a side door as the main entrance (check in is at a table in the hallway) is just amazing. My room was also not vacuumed at all, maybe not in a while. Either that, or their vacuums no longer work right. My toilet seat is also not tightened down (and it definitely wasn't because they were cleaning around the connections), or broken. They also left me a nice pube in my toilet. Something that looks like poop smeared on the front of the bathroom counter. Just all around a great experience. Of course, I've gone past the time that I can get a refund to go somewhere else. read more

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The room was so comfortable. The complimentary Breakfast was delicious. Very helpful, friendly staff! read more

* Marriott's disrespect for my credentials security, time and trouble. I had submitted my registration credentials and when I arrived the front desk did not know where they may be. She stated that the online application did not work because the Ramada was transitioning to Fairfield Marriott * Marriott did not inform me that the hotel was under renovation, Front entrance was unusable, temporary front desk was in a hallway and back stairs had dangerous tiles missing and noisy construction. * Marriott's Wi-Fi did not work in my assigned room #239 * Marriott did not enable on-site staff to accommodate customers' comfort. My later call to Assistant manager Jazlyn Mosley was answered by manager Andre who "promised to look into the issue and call me back" did not return my call. read more

This place was hard to find. There must be a Ramada sign somewhere.The hotel is being remodeled. Our room has already been done and it will be very nice when ready, which it is not. There was a stop work order on the front door.The front desk clerk was sassy. There was only one luggage cart for the whole hotel. The ice machine was defunct . Our room was just fine in general but we had no drinking glasses. We called the desk to ask for some but there was no answer. The refrigerator was warm. It can only be turned on for two hours then off for eight. There was no coffee maker. There was hot water in the shower but not in the sink. I think they should close the whole hotel down and not re-open until they're ready. It could be a nice place. Our experience reinforces a previous impression that Wyndham never heard of quality control. read more

A 3 star experience indeed. No cups for ice, no mini fridge, no microwave, barely finished development, pool is drained. Not only is it a 3 star hotel but has a 2 star community. With Druggies and weird adults who probably came from an icp concert. Only 1 guy at the desk. Dont let the optics fool you. read more

Sketchy! Absolutely poor service. Construction was on going and services were advertised that were not available and staff were confrontational. Horrible stay, unclean and sketchy people lurking about. read more

I should have read the reviews before staying there. When we arrived the lobby was being demolished, literally. Hanging plastic to contain the debris from the limited front desk area. 1st floor hallway to the elevators was a combination of plywood sheets, a patchwork of existing floor and new tiles. Luggage or no luggage - not safe. Loud demo noise from 8:00 ish - 5:00p on the Saturday we were there. We were told upon arrival that the demo is 7 days a week. No mention of renovation on their website or reservation line. Poor customer service and relations. Wyndham/Ramada upper management not very responsive. Blah blah blah. read more

Fix the 2nd floor ice machine, fix the second elevator, provide hot water in the rooms, provide a phone to the desk, provide a do not disturb sign for the door, fix the hot tub, provide a table to sit at, fix the cable issues, add a binder with a what to do while there/ menus for take out or restraunts that are close by, thicker pillows, softer beds and lay but not least, a mini fridge that did not throw pieces of itself read more

Wow, the place has gone downhill in the last year. I've stayed there multiple times and was always happy. Hot tub out of order. Stop work order on the entrance. Filthy elevators (when they work), stairwells and corridors. Dodgy people hanging about. Don't stay at this hotel until they get their act together! read more

Tip: Make sure to NOT make the turn that goes to Jimmy John's as it does not lead to the hotel and they don't let you park there. Overall: I've come to learn that all Ramada Hotels are outdated compared to other hotel lines. While this may be the case, of the two that I've stayed at, this one is by far the best. Location: One word, great! It's by I-5 with a 76 gas station across the street and Sharis on the other. Parking: Bad but not horrible. They have limited parking in the front of the hotel. There is parking on the side with minimal light which is extremely nerve racking having the heavy foot traffic on the streets. Room: I got the suite which was decent with the bedroom having it's own separate room. The "living room" light is non-existing and they use a lamp to compensate for it to give you an idea of how old the hotel is. The nice part is you do have a TV in the living room and bedroom. Breakfast: Items like waffles, cereal, toast, boiled eggs and fruits. Nothing spectacular. The scrambled eggs with green pepper wasn't good at all, it looked like tofu. read more

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It may get better. Remodel project has started but they waited too too long to refurbish the well worn rooms. We had to change rooms due to dirty water standing in the tub. (May have been due to current construction?) Front desk employee is excellent! Beware of being tortured by CNN during breakfast. ‍ read more

Husband and I took almost a 3 week vacation from California to Vancouver Canada and then back to Cali. Throughout the course of our vacation, we stayed at 4 hotels. I'm starting from worse to best. This being the worst. When booking my hotels I usually do my research and check reviews. I didn't really do that with this hotel since it was not in our plans. Booked rather quickly because we were tired and needed to rest. The hotel looks decent from the outside and in the lobby but once you get to the room, it's pretty run down. There was a moldy foul smell in the room, actually there was some mold forming on the ceiling, the carpet was dirty, the bathroom was also dirty. The toilet was not properly clean, there was residue outside of the toilet seat. I felt so dirty sleeping here. The appliances and room are out of date, defiantly needs a face lift. The price was a little expensive at $150 for 1 night, considering how filthy it was and not being up to date . I've stayed at Motel 6 that were cleaner. At least the room was spacious, bed was comfy (maybe it's cause we were exhausted), free parking, pool (but even that was closed due to the pool being "chemically imbalanced") , free breakfast (didn't wake up on time for it but they have b-fast) and it's walking distance from a Domino's Pizza. Score! read more

Dishonest business. I booked here because I had back surgery and after a long drive needed their hot tub. Imagine my surprise when I was told it had been down for "months" and would be down many more. Nowhere do they tell you this when booking. Ramada is supposed to be a nice property, but if they don't tell the truth what difference does it make? read more

Some mixed yelp reviews over the years but we also noticed this place scores really well on other hotel rating sites (9.2) so we thought we'd give it a try. And it was excellent!! Beautiful and really clean lobby. Staff had us all checked in really quickly. Our room was large, well stocked with amenities, and very clean. Very quiet even though the main street out front is pretty busy. Lots of parking around the perimeter of the building but I'd probably try to park around the front because it seems better lit. We didn't try the pool but it looked good and lots of kids were having fun in there. Breakfast in the morning had a good variety of stuff - cereal, pastries, eggs, bacon, waffles, etc. Overall, really satisfied with the stay and we'd recommend it to anyone. read more

The room wasn't very clean. I took photos of someone else's hair in the bathtub. I stayed here because of the hotel gym. Lovely photos. Free weights. Almost every piece of equipment was broken. The cables had snapped long ago. The attachment pieces were missing. Lots of pieces were on the ground like there had been an attempt to gather all of the broken pieces at some point, but there was no maintenance person who know how to make anything work. Free weights were missing. The gyms at nearby hotels with fewer pieces of equipment would have been better. I couldn't piece together a workout here. Breakfast was good. Front hotel staff was good. When I told them there was a dead rat in the parking lot next to my park they took care of it wasn't there when I got back. They must be doing some kind of construction because workers were outside my window all day. First making loud construction noises and then talking loudly while on a break and smoking. I've stayed in Lacey a lot and this is the first time I've stayed at the nice hotel -- the Ramada. The whole area has changed. A homeless encampment is across the street. Lots of trash and tents. It's worth mentioning that it is possible to walk straight in the front door and onto the elevator without being stopped by anyone. The front desk is not always occupied. There is no security. The elevator does not require a key. I showed these photos to the front desk. They did not know if there was a maintenance person. Overall impressed with the friendliness of the staff and breakfast but nothing else. read more

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We enjoy our stay here when we're visiting family. The room is more spacious and we're always comfortable.

We booked for 2 nights to avoid problems that come with low end lodgings but guess what we just paid more for nothing! Shortly after checking into our room the toilet wouldn't flush. The concierge lady came up & gave us a plunger to fix it ourselves. [REALLY ?] An hour later the manager came up saying his maintinace person didn't show up to work that day! [REALLY x2 ?] He said he will work on it & it should be good by the time we come back to our room, we went out & when we returned as we strolled through the lobby the manager said "it is better now" but it wasn't [REALLY x3 ?]. read more

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This last stay was pretty unpleasant as this Hotel is non smoking, But as I could smell in my room was smoke. The front desk didn't seem too concerned about it either. My other concern is the fake CBD products they started selling now and failing to I.D who purchases them. God forbid a minor purchases them It is a complete waste of money. It's hard to support a business that stooped low enough to sell fake products like it's not enough that the rooms are so expensive. read more

Ramada by Wyndham Olympia - Hotels Near Me - Olympia, Washington

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Gross, everything was broken, moldy, service was unprofessional. They charged us another 400 when we had already prepaid. Everything was broken and you can tell maintenance has not been around for a while. The swimming pool area was disgusting, the ceiling was falling apart and had mold and the pool smelled gross and looked (didn't take pics of the pool), there was no ventilation in the pool area. I'm glad the air conditioner worked. Make sure to bring a pack of water. read more

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Stayed there for 2 nights this week. Pot smoking in the halls and elevator.. Thug smoking pot in the lobby in front of the fireplace. Complained and the desk lady said " sorry", The hotel, housekeeping, breakfast buffet were all great. Wouldn't stay there again until they solve the pervasive use of marijuana in the property. Let them smoke on their cars. read more

when I got there to check I. no elevators had to use outside exit to go to your room hallways dirty my room had no Hot Water no phone in room had to go to front office Austin said he would see if I could get a room with hot water. eventually said no hot water in room till Monday I was staying 6-6 and 6/7 had reservation for 3 weeks . my carpet in room was dirty awaiting for my refund said no manager to talk to till Monday the 9 left name and number so far no return call or no refund have disputed it with my bank I would not recommend them I would rate them very poor got a room at Hilton and was told it's ilillegal to rent a room with no hot water Susan also Austin said he worked there just one month and was the only person in the hotel for his shift also he told me the floor I was on no rooms had hot water but he placed other people on that floor question will I hear from a manager?Susan read more

My biggest issue with this hotel is the cleanliness and how run down it is. Spent a week here. I will include pictures; but the deadbolt lock thing was broke, so that was unable to be used. A handle from a drawer was broken off, the bed sheets and comforter were absolutely DISGUSTING with yellow and orange/red stains, rips..just disgusting. They smelled very bad, like they hadn't been washed. I spoke to Amy about it and she said 'it's fine. Theyre clean". I do NOT enjoy going on vacation only to have to sleep in gross dirty comforter. The house keepers do not wear masks while cleaning; even though there is a "wear a mask" sign on the front door of the Hotel. They spent only 10 minutes in my room and when I got back. The beds were not even made eith fresh sheets even though I left a note. And the carpet was not vacuumed. They did vacuum only once and when they did,, the carpet was SOAKING WET. Now the breakfast was just okay. They kept the hot food in the Schaeffers, but even then the food was still cold. The home fries tasted like they were weeks old. Orange juice watered down and gross. This hotel looks nice, but don't let looks deceive you! $610 down the drain for just a week for an old, run down, crappy hotel. read more

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Really clean and great all around Hotel. Pool. Hot Tub. Internet. Free Wi-Fi. Continental Breakfast served all week. I got a double and it was more than enough room for two (alas, I was alone, sigh.). Super clean room. Recliner Chair. 42' Flat Screen TV. Fridge. Microwave. Plush for me. Again. Lacey was a new place for me and I would definitely come back here again. read more

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No complaints. Rooms were nice and clean. AC worked GREAT. Easy parking. Close to gas station and fast food.

This is my second time at the Ramada and I am always greeted by friendly staff willing to help and accommodate our group. They have a plentiful complimentary breakfast in the morning and keep it well stocked. Libby is very nice with places to sit and relax. There is a nice indoor pool and spa. I have always stayed in their suites with a kitchenette that has a fridge, two coil stove, microwave and dishwasher. The room is spacious and they have comfy beds and good TV stations. Great price and good location with supermarket and movie theater nearby. I had some packages sent here for my trip and they all arrived and were held for me. There is a small shop for essentials and a bit of food and drinks in the lobby and a few restaurants you can walk to nearby. read more

Ramada by Wyndham Olympia - Suite with full fridge, microwave, dishwasher and two burner coil stove - Hotels Near Me - Olympia, Washington

An absolute disaster. Probably the worst hotel stay I can remember. The toilet clogged repeatedly. After the first time they came to "fix" it, they left a plunger in the room, which shows how much confidence they had in their work. The next time it clogged, the plunger worked, but the next time, it didn't. When I mentioned these problems at checkout, they could only say "OK, I'll let management know" (I think I've heard that somewhere before). No apologies for the inconvenience or anything. The A/C was louder than a KISS concert, and more grating too. The fitness center was not only decrepit, but a serious liability risk. The elliptical machine rocked uncontrollably from side to side, and the seat on the stationary bicycle would not stop tilting backwards. It threw me right off the machine. The one saving grace was breakfast. Not that it was anything special, but the servers were polite, friendly, efficient, and very professional -- polite but firm -- with the occasional hoser who insisted on being served but refused to put on a mask for it. (I mean, WTH, am I right?) This place needs new management (and facilities crew who can fix things, and front desk staff with some manners). But keep the breakfast folks. read more

We stayed for three nights on a visit from California. The only semi-complaint I can think of would be that it's confusing to get in the parking lot, but that's not even a complaint. The entire hotel is clean and the staff is very friendly and helpful, but not overly so (not over-the-top or fake). The beds and pillows were comfy, the pool is open 24 hours, check out time is noon, and the free breakfast hours are longer than most. read more

I've stayed here twice now and it was a great time on both occasions. Visiting family for Christmas time. The rooms are great; very clean. The location is easy as can be right off the 5. Staff has always been friendly and helpful for us, with useful info for the out-of-towners. I've never had trouble with parking, either; I like the fact that it's set back from the street a bit and the Dentist office/Domino's and gas station buildings in front are not only super convenient but act as a buffer against busy street noise. We all enjoyed using a heated pool (always clean!) in winter time! The boys love waffles for breakfast. As for me, keep the biscuits and gravy coming! read more

I cannot say enough how happy we were with our experience on September 23 at the Ramada. We came for our daughter's birthday and they were so friendly and accommodating and patient with 12, 13-year-olds. The pool was fantastic, rooms spacious, staff friendly, and breakfast was delicious. We will be back!! read more

Ramada by Wyndham Olympia - Hotels Near Me - Olympia, Washington

I had a very pleasant experience staying at this Ramada Hotel. The lobby was welcoming, rooms were clean and smelled nice, and all of my expectations of this hotel were met. However, the reason I am leaving this review is because of the accommodating staff and management. After forgetting a personal item, I called the next day to see if it was found. I got in touch with a manager named Daniel who was extremely accommodating and helpful. He went out of his way to ensure I received my item and it means the world to me. Highly recommend staying at this hotel! read more

Absolute zero. The Worst, Most Unprofessional Hotel Ever. 1. Entrance is back off the highway so you have to know which little driveway to pick or you will pass this hotel 2 or 3 times. 2. It's on a busy strip filled with loud trucks all day and all night. 3. The free food is not cooked - it's reheated packaged stuff, and it is inedible. 4. The stench of the reheating fills the lobby, and there is not enough air circulation to dissipate the smells. 5. The television is on at volume during breakfast. Disgusting. 6. This so-called no-smoking hotel reeked with the smell of marijuana. 7. The corridor of our room was filled with partying noise all week, people pounding on doors, shouting, someone was even conducting a tattooing business down the hall. 8. The room refrigerator's housing was broken and the compressor groaned all day and all night. 9. Out in the parking lot in front of the main entrance, people partied with a boom box every afternoon, smoking and drinking The housekeeping staff were lovely, splendid, good. Otherwise, this is a despicable place. read more

Stayed at this place last night. Got my car broken into. The burglar got my tablets, gaming system my brand new backpack and some work clothes.. While this was upsetting. The more upsetting part was that the girl had/have no security measures in the back!! How is this possible for any business? Especially a hotel, if due to capacity I have to park in the back of your facility. You should have some kind of security measures. Even the motels have cameras. For how much you charge.. I should've been able to feel safe parking anywhere on your property. read more

I stayed here for one night in July 2019, in between drives from Olympic National Park to Mount Rainier. It was one of the cheaper stays of the trip, which means I got great value out of it! The room is totally serviceable, comfortable, quiet. Pretty basic hotel experience. Includes a free breakfast which had the same things as a Hampton Inn breakfast - some hot items like egg and bacon, make-your-own waffles, and some cut fruit. I wouldn't mind staying here again if I were in the area. read more

I was immediately met with hostility as I tried to check in. We were visiting for a wedding and had the mother of the bride check everyone in with our keys waiting for us. However when asking any questions to clarify the blonde lady at the front desk had no answers and simply stated "I wouldn't know." I asked if there were gluten free options for the breakfast, and was initially told that they added GF toast and typical breakfast foods, only to end with "I'm not sure because I dont know what gluten is." Even after clarifying about wheat, she proceeded to rudely tell us to sign a a contract without telling us what for, considering we had already been checked in. After politely letting her know I was uncomfortable signing a contract without reason or explanation, finally 8min after her debating with me and insinuating my stupidity she explained the contracts contents. Despite the smoking LAW they allow smokers to hover at ALL entrances including employees so that there is no way to avoid it. I can understand having smoking area however, when a cancer survivor could die from breathing in the smoke it is more than just a preference. I wouldn't return, simply due to the compete lack of courtesy and customer service. read more

A step above what I would expect from a Ramada. A very well maintained property with an indoor pool and hot tub. The weight room is modern and well equipped. Our room was clean, and tastefully designed. The beds had comfy mattresses and lots of thick pillows. The bathroom had a high quality shower head. The large breakfast spread they offered included several hot items, including scrambled eggs and sausage patties. I can't think of anything negative to say about this place. Thumbs Up! read more