I had a leaking transluscent panel on my garage roof that needed to be replaced, and I wanted roof venting installed. I contacted Morris Rossman of RAM construction in Branchport to have the panel replaced and the venting installed.
Mr. Rossman and his son, Chris, were prompt in coming to my home and in providing a clear and affordable estimate for the work. The estimated cost was 700.00. Chris gave me a date for the repairs.
Chris arrived promptly on April 4 and completed the work in a timely manner. I paid Chris, and thought that we were done.
We were not. A section of vented roof that Chris installed had a leak. This area did NOT leak before Chris installed the venting. I called Chris, who proved difficult to reach. His phone voice mail was not set up to accept messages and he never answered the phone. I called Morris, who never answered his phone or returned any calls. I resorted to texting Chris, to which he finally responded. He agreed to fix the leak that occurred in the venting that he had installed. We set a time.
Chris arrived and effected repairs. But when the rains came again, the roof in that area leaked worse. Failed repair #1.
I texted Chris. He said he would be back.
On Sunday, June 2, Chris showed up and effected another repair. I accompanied him on the roof. I was appalled by the work that he had done. The ridge was deformed, the vent was not properly installed, and there was a huge amount of silicon sealer simply applied in globs. It was ugly. I will post pictures if possible. I knew that it would need to be repaired, but kept quiet since I wanted the leak repaired first. Chris applied more silicon to a likely leak site and left. It rained shortly after. And the roof leaked! There were now three leaks in the area he repaired where there used to be only one, leaking worse than ever. Failed Repair #2.
I texted Chris and mentioned that things were worse than ever. When I asked him to repair I also mentioned how disappointed I was. He texted back, "Okay, find someone else then. Bye."
I am disappointed and upset. I am out 700 bucks, and left with a roof leaking where it did not leak before Chris's installation. I will need to find another roofer to repair Chris's work and pay more money.
And so I post this review, to alert consumers about work poorly performed by Chris Rossman, Morris Rossman and RAM Construction.
If you want work performed correctly, do NOT do business with RAM Construction.
Photos of the work performed by Chris Rossman can be found here:
https://photos.google.com/share/AF1QipPh88-4WRaopks5ppqOoPKDI_gOgEi27WE8BS7IqFuSgtEjOoUcIHesJS4hbhl6Bw?key=NWJlQ1o4Nzhxd211c1BUd0EycWNRM1NwNUNIMER3 read more