The food quality is good however prices are higher then before. The staff give you friendly average service. Store is very maintained however things are little messy. read more

The florist does a magical job, The vegetable and fruit selection is great! This is one of my favorite stores read more

Use their app and clip their coupons. I like that their app also can scan barcodes and tell you the prices (in case something is on sale or clearance). Self -checkout available. They do have a restroom but needs a code. One time they were a little rude and my Dad struggled to get the code from them for the bathroom. But otherwise, they have some deals sometimes. Produce usually pretty fresh and expiration dates are further out than groceries from a couple other nearby supermarkets. read more

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A corporate representative, called to say they reviewed the tape of the incident and apologized for my wife and mother's experience. Much appreciated. For the first time since the resolution, tonight I thought, why not? Let's give this place another try. Come home to find the Baby Brown bottle nipples were missing from the box. Not worth it. I am done. read more

Don't shop where you can't work. This location doesn't allow some people to work there but will hire people with no experience. And talking to a manager doesnt help. Stater Bros is a much better store than this place read more

The friday before easter, I have a cart full of groceries they tell me self checkout is the only option. Seriously a cart full. Oh well I left that cart, they don't deserve the business. I just went across the street to Stater bros. read more

If I lived closer, then I think that I would shop here more often. Nevertheless, I will still shop here for "Actual Veggies" burgers, and there is a good enough selection that I expect it can cover a typical (weekly) grocery store visit. read more

This review is for the two Starbuck workers today! They were so pleasant and all smiles - made my day just to be in their presence. Valuable employees are tough to find these days and when someone enjoys the work they do....it shows. They were attentive and helpful and provided excellent customer service. Even when we spilled one of our drinks - The staff Jordi and Brianna were quick to make a new drink while laughing with us and joking about our blunder. We really appreciate having employees who go above and beyond in their customer service delivery.!! Kudos for having these two on staff! read more

I am not one to usually leave a review, but my wife and I experienced some behavior that we deemed unnecessary from one of the employees. My wife and I were in self checkout not using any bags because we left them in the car. My wife noticed that one of the employees was hovering around the area we were at. This lady was probably around her 50's and had a tattoo on her right arm. I didn't catch her name tag. I was scanning our items and I had asked for assistance since I had scanned an extra item by accident. No problem at all. I was paying attention to scanning my groceries and I paid for my groceries. I got my receipt and as I grabbed it, the employee grabs some of my groceries and asks, "did you scan for these?" My wife tells her that they are all scanned. The lady ignores my wife and my wife tells me to show her the receipt. I then ask the employee "would you like to see my receipt?" And the employee says "I trust you," and then we leave. At first glance there's not a lot that is wrong but to put it bluntly, I'm a white guy and my wife is Hispanic. She has darker skin. My wife noticed another Hispanic lady behind us at self checkout and she nicely greeted the employee. The employee bluntly states "fine." And coldly walks away. My wife observed this, and the hovering around our cart as we checked out. From my wife's observations and the lack of addressing her as a person, it felt almost like a micro aggression and didn't sit well with my wife, since my wife tried to tell her we had paid for all of our items, but didn't address us at all until I spoke for us both. It was frankly unprofessional and we will probably not be returning to this Ralphs. We did like everything else in the store - this one employee just turned the experience sour and we'll probably be going to Stater Bros next time. read more

I absolutely enjoy shopping at this particular Ralph's grocery store. It has such an abundance of items I would only find at World Market. Their produce, meat selection, seasonings selections is exceptional. Especially their all around the world specialty cheeses, cured meats, nuts, crackers etc. Who doesn't love a last minute charcuterie board. Some of their management staff could be more friendlier, it brings customers back... read more

Ralphs - Their Murray's cheese is delish, I asked the manager of that department for help and she was extremely cheerful and helpful with my needs - Grocery Near Me - Riverside, California

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Extremely terrible service): Unfortunately I have been stereotyped at this store twice. the security is absolutely dog water. Today we had the most terrible experience with the older security man trying to take the items we paid for. He was extremely rude and said horrible comments... this store needs seriously work on how to treat consumers that shop there weekly.... its externally scary to know this store will hire any security (even the ones who are ignorant to protocol) read more

Feeling spicy !! Love my chips !!! Been wanting chips for a Hot minute and I loved each and every HOT CHEETO! Love it when they are on sale ! I grab one to many but that's okay I don't eat so much other junk food lol read more

Ralphs - Hot Cheetos - Grocery Near Me - Riverside, California

On March 27th I ordered a bunch of food (cookies and 2 big Fruit trays, etc) for a baby shower.. Everything was so delicious. So I decided to order my meal for Easter: Cesar salad, chicken salad sandwich croissants, fruit tray, sushi tray, cheese tray and cookies.. The fruit was so sour and some odd tasting people didn't eat it and all my cookies were burnt and hard as a rock so also were not eaten. When arrived to pick up I had to keep telling them what I ordered because they kept forgetting items, do they not have a list. I normally order from Albertsons but thought I'd give Ralph's a try.. On 27th everything was good and on Easter it didn't even taste like I ordered from the same place.. The Sushi, the cheese tray and sandwiches were good, I didn't like that the salad had so many lemons on it, it made it taste weird and was very disappointed with the fruit and cookies.. read more

Ralphs - Grocery Near Me - Riverside, California

Horrible customer service!! Bought 2 pkgs of corn on the cob, Crawfish and other stuff for Mothers Day Dinner. Crawfish was precooked and flavorless, buy wasn't expecting much, they are really hard to find. But the corn on the cob was spoiled and rotten!!! Opened the pkg and the kernels were mushy and it stuuuunk!!! Wife took back 1 package and the rest of the 2nd package that I had opened and threw away the packaging. Management would NOT refund the corn without the original packaging even though we had the original reciept!! Not sure why, but the wife came home, dug through the trash and found the 2nd packaging and went back for the $6.99 gift card!!!! Yes, not refunded back to my card, not cash, STORE CREDIT!!!! SmH Our family has been in Riverside since the 1920s, we've never liked Ralphs, prices are always too high, but you'd expect a higher quality. . .not anymore!!! Stater Bros or Northgate Gonzales, heck, I thing Maxi food might have better quality and better customer service. Sad to see such a large chain give customers such a hard time for a refund for spoiled product bought just a day prior. read more

Late Friday COVID night, picking up a night cap cus it's movie night with the significant other. I'm a beer guy, she's a wine gal, I know nothing about wine so I picked one out and went to check out. Unsure about what I picked, I asked Dino (at the time I did know his name) if this wine was sweet cus she likes the sweet stuff. He proceeded me to give me tips about wine, took me to the wine isle and helped me pick out something better. Point is, Dino is a top notch employee, almost closing and it didn't matter, took the time to give a grade A customer service! Kudos to Ralph, always a good experience. read more

Ralphs - Wine bottle - Grocery Near Me - Riverside, California

Extremely disappointed in the floral department at ralph's. I bought a huge bouquet of their new wooden flowers for mother's day and they were wrapped beautifully, however the paper they were wrapped in wasn't meant to stay around these flowers forever. The paper was tightly bound at the bottom so i couldn't see how the stems looked, all i saw was beautiful red wooden roses and wood branches sticking out the top. When i unwrapped the flowers to put them in a vase on display for my mom i saw that the roses were glued to wooden dowels instead of what you'd think would look like a stem. What was supposed to be a beautiful wooden bouquet for mother's day now looks so cheap and out of place. these wooden dowels should be seen for the customers incase they want to put them in a vase like you TYPICALLY do with flowers. I thought the idea of roses that never die , especially for someone who has lost their mother was the sweetest idea until i saw them out of the package. I should have gone to hobby lobby and made them myself. Extremely disappointing that I spent $40.00 on this. read more

Ralphs - Wooden roses. - Grocery Near Me - Riverside, California

Today was the last straw! This Ralph's has to be the worst run store in the area. Between the high prices, expired food products and lack of actual cashiers, today was the day that I was followed around by loss prevention. I've shopped here for the last 10 years, buying weekly groceries for a household of 4. Spent a pretty penny but somehow my tattoos triggered the loss prevention to follow me around the bread aisle. Meanwhile the local homeless community walks out with fistfuls of liquor. Talk about profiling. I promise you Ralph's, if I can spend thousands on tattoo ink, I can afford bread. Do better. Staters will get our business going forward. read more

The staff here is great but the security is something else every time I come here I get profiled and they try to stop me as if I'm stealing when they watched me pay I'm 19 I get young people do dumb stuff but for this security to put there hands on my cart and items is outlandish and he asked for a receipt THIS IS NOT A COSTCO OR SAMSCLUB I PAY NO MEMBERSHIP anyone can go in and buy something it's a public building. And the saddest part is I shop here everyday for the past 6 years and for me to start getting profiled on multiple occasions somewhere I feel welcomed is insane I am genuinely upset about this interaction I don't know if I'll be going back. And on top of that I walked back with the older security to go back to the cashier just for her to say we payed. This is beyond if I want it I'll buy it. read more

Heads up on a predatory sales tactic for anyone buying nutrition bars. They have a sale going on right now where if you buy 30$ worth of nutrtion bar type goods you get 10$ back. However, many of the items are priced at 9.99 so you have to buy 4 items to get the savings. I just checked out and was told that even though I bought essentially 30$ worth of goods. Because I was 3 pennies off before tax it didn't count. Kind of a scummy thing to do. read more

Ralphs - Price tag - Grocery Near Me - Riverside, California

I love it here. I can walk in with my bike and shop peacefully. The people working there recognize me and say hi with a smile every time. The food actually tastes fresh and there are way more options than Stater Bros. Keep it up! read more

I used to love the freshly prepared sushi rice bowls at this Ralph's. Until I recently discovered that they started putting half the amount of rice in theirs bowls and adding shredded lettuce instead? I realized the lettuce bulked up the bowl to look fuller. Not only was that disappointing, but they also hiked up the price too! Wah? I'm feeling a little ripped off.. not buying sushi from this Ralph's location again! read more

Absolutely love coming to Ralph's, foot traffic inside the store is always nice & smooth. I sometimes get really bad social anxiety but I usually visit the store in the morning before 1pm. Love the great selection from fruits & vegetables to the meat department. Cashiers are always very friendly & courteous. I enjoy going to get a Starbucks as well both Starbucks employees are also very sweet & generous. read more

So impressed with Ralph's la Sierra kudos!!super organize super friendly staff of course social distance in action, they clean the shopping cars for you....good prices too and!! They have a good selection of keto friendly products...but they don't have I Never in my worst nightmare thought to chase #grateful #stayhealthy #staystrong #stayhome #socialdistance. This an update from my post yesterday...today I made Keto turkey with cream-cheese sauce with all the products I bought yesterday @Ralphs yummy read more

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This a very convenient Ralphs and super close to where I live. They have a dairy, bakery, deli, and meat department as well as a pharmacy, Coinstar, Lotto machine, ATM machine, and lastly, they have a U.S. Bank right inside the store. I wouldn't come to any other grocery store or super market again! read more

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I come here often and appreciate their selection of items. I can find specialty items like Boars Head meats, awesome cheeses, cured meats, nuts and an amazing olive selection. There are a few cheeses I took a chance on and I'm so glad I did! Their selection on some items has been a little low but I understand the supply chain issues. The store seems to be clean as well. I also get all my prescription medicines here. The staff is super nice and will attend to you quickly. This will continue to be my go to grocery store. read more

They deserve Zero stars!!! But app won't allow me to do no stars!!! Lousy customer service!!! And the worst customer service I've ever had. No one takes pride in their job there all they do is give you attitude they act like they're paying for my groceries.. read more

I worked at the store for many years, was a great store. It is no longer there it is a Mexican market it's kind of sad but it's still a very nice store. read more

Terrible customer service, overcharged items and refuse to refund the difference even when you proved them item on sale. Many items are expired. Store Manager never available. read more

We came on 11/8/2020 to pick up some Boars head salami. There were three to four women whom worked at the deli. They didn't acknowledge us. Think it took them 5 -8 mins to ask us. They assume that that someone already helped us with our order. What a shame! Doubt I'll ever return! Better service at Stater Bro's! read more

Ralphs - Grocery Near Me - Riverside, California

Jordan, working Saturday at 150pm, is management material! He was polite, pleasant and efficient. He also asked if the shopping experience was good and took the initiative to adjust a price because something had not been restocked yet. This store has a great team, but Jordan always stands out in customer service! Thank you for another great shopping experience and see you next week! read more

The deli is the WORST! There's a guy that's always in the back ignoring customers and being lazy as usual. An older lady that is slow and unhelpful as well. The employees on the day shift are the worst of the shifts, extremely SLOW and non customer service oriented. People leave the line all the time due to long waits. The La Sierra location needs to clean house immediately! It's sad when Walmart deli is better than a grocery store. Avoid this deli if you can, it's a time waster. read more

So far shopping from here and using INSTACART has been GREAT!! Everything they sell is FRESH !!!!!!!!

I have always enjoyed shopping at this particular Ralphs because it's always clean and the employees go above to assist me. Today I was trying to find something for dinner and had passed the fresh meat counter and was looking at the packaged meat when Luciano took the time to ask me if I needed anything. He directed me back to the counter and was able to fill my order without pausing. I thanked him for addressing me so politely and then meeting my needs. He shared that he is sort of new and was trying to give good customer service. Indeed Luciano, you are a great addition to the Ralphs team. Take notice of his efforts please. Excellent experience today! read more

Worst sushi I've ever tasted in my life. If you want over priced sushi that is 90% rice definitely your place. Sushi is drenched in sauce with a little piece of fish and mostly rice. Just look at the picture. I wouldn't go here for sushi ever again. read more

Ralphs - Sushi - Grocery Near Me - Riverside, California

Compared to other markets I have been to around the area, this Ralphs is one of my favorites. Clean, convenient and friendly, I usually stop by for snacks, ice cream, food or simply just to walk around. Everything is nicely organized inside and the store is bright and well lit. There is a self checkout as well, which is perfect if you're only buying an item or two and want to skip the lines. There usually isn't a line when I'm here, but even when there is the line moves quick. The cashiers are friendly and sometimes try to help you out with coupons. Really appreciate that. They're also open until 1am, but by 7:30pm or so the store closes off the produce side of their doors and leaves one side open (for safety purposes). I come late at night sometimes, but have never felt unsafe walking to and from my car (can't say the same for other markets/stores around here). There's also a friendly security guard who stands by the entrance and outside to keep watch. read more

I will never EVER order another cake from this bakery. I ordered online. The party was a Unicorn theme. So when I looked through the online catalog of cakes under "themed" or "specialty" I found the perfect cake. The pics below are what they have online (what I ordered) and the mess that I picked up. Thankfully the bakery manager gave me the cake for free. But that did not relieve my disappointment. I tried my best to move past it.....but then I was questioned at the register and basically accused of attempting to steal the cake!! The person working self checkout literally called LOUDLY asking if I was telling the truth. It was embarrassing and disheartening given the fact that the cake was COMPLETELY WRONG! read more

Ralphs - This is the cake I was given - Grocery Near Me - Riverside, California

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I always like shopping at Ralph's because of the great service! You never know what kind of deals you will find in their managers specials and if you shop seasonally or by their sales you can find good prices. This location is huge and well maintained, plenty of easy parking. read more

Expensive almost everything seem overpriced Usually 1 checkout lane open Strawberries in boxes need to be checked before purchase Employees look overwhelmed and frustrated ( I think they need more break time and deserve more pay ) Store is always clean However checkout belts seem always dirty Store needs improvement in a lot of areas Specially I think management read more

I would like to share my awful experience with you in this covid-19 outbreak this Ralph's grocery store lacking a good customer service. Unfortunately the employees here are not aware of social distancing. Also I gave a female cashier money and she was ignoring me giving back my change so I decided to call a manager last time but seeing their disgusting customer service again I am posting this review and I will stop going there because there are so many grocery stores in Riverside, CA with good customer service so why would I go back there and deal with some uneducated (about their job) cashiers in this Ralph's. I tried 2 different Ralph's store in Riverside about Canyon Crest area and their employees were awesome also their products were fresh; therefore, I am boycotting the Ralph's in La Sierra ave. Too many disgusting employees there. read more

Be aware when you get to the check out line and try to make sure your grocer and bagger get everything you ordered into your bags. Twice today I discovered a few items missing from my bags once I had put everything away at home. First I noticed that some meat I bought was missing and went back and they graciously let me get again what they missed without cost to me. A little later, I discovered two more costly items (2 bags of nuts) I bought that were missing. It's been a long day and I probably won't go after them now, but it's so annoying!! And I still have not been reimbursed from the time I used a shopper and had groceries bought on my dime I never saw!! Damned if I shop for myself and damned if I don't. read more