I trusted this business with my vehicle and deeply regret it. My car was returned with damage that…read moreoccurred while it was in their care. When I contacted them about the issue, they denied responsibility and made no effort to fix the damage or offer compensation. Not only was the damage frustrating, but the lack of accountability was unacceptable. This situation cost me additional money, time, and stress that could have been avoided if they handled the situation professionally. I do not recommend this location or company under any circumstances. Save yourself the headache and choose a more reliable and responsible business.

...I was in need of an oil change as I was passing through from Tennessee on my way to Michigan...I…read morewas and out in approximately 10 minutes...the staff was very friendly, informative, and quick...I highly recommend this business...

Excellent customer service I had a catalytic converter…read moreshield and a skid plate installed on my Prius. Did a really great job - in a short period of time and charged extremely reasonable rates. I definitely will return for my automotive repair needs.

Estimate was free, which was nice! He squeezed me in last…read moreminute to take a look at my vehicle and give me an estimate. He went above and beyond, rearranged his schedule to get me in ASAP, to get my car taken care of, during his off-hours. Kyle does great work, very reasonable on labor. Very open and honest about issues he sees, and doesn't try to rip you off. Communication from him was A1, I was never left wondering what was going on. When he ran into an issue, he was quick to let me know and update me on the process. 1000/10, definitely recommend! Will be returning for any future work I may need done! Thanks again, Kyle!

WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

Took about 45 minutes to get the oil change done. They forgot to check my tires And top off my…read morewasher fluid.

Very good service here. Excellent experience, the work was done extremely fast the weight was very…read moreminimal. The staff was excellent, friendly, experienced, and not very pushy with the sales. I was in and out in about 15 minutes and under $100. Would recommend to anyone

82 year old Sister in law said she needed her car serviced while we were in town. Oil change,…read morefilter, air in tires. Took it to this Jiffy Lube because it was close by. They got us right in. Saw them check the oil stick and shake their heads. Thinking uh-oh, gonna be bad. Manager came in to the service area to tell us the oil looked like new, no need to change. He then checked the air filter for us, same result. Asked him to check the tire pressure. He inflated the tires and then told us the tires were 8+ years old and had dry rot. Gave us a great price on some decent tires but he couldn't get them in in time as we were leaving the next day. Didn't charge us anything. I would definitely recommend this place. Super service and very honest.

Do not go here for an oil change. I took my new car in for an oil change and paid over $100 for…read moresynthetic oil. After the oil change may car sounded funny and made a small ticking noise. Talked to the owner of an auto parts store and he said they water the oil down. Ended up having a friend change oil and filter now car sounds like it used to. In short, you are paying for an expensive oil, but that is not what you are getting.

I took my car in because there was a rattle coming from the front end. After a couple of hours,…read morethey called to tell me that the technician who took my vehicle on a test drive did not hear any rattles. I was told that another technician would test drive the car to see if he noticed anything. He did not hear a rattle, either. I settled on the distinct possibility that the rattle I was hearing was in my own head. They checked everything out and assured me that everything was fine. When I went to pick the vehicle up, I asked how much my bill was. I was told it was zero. This was a situation they could have taken advantage of, but they didn't. Whenever my car does (legitimately) need service, this will be the place I take it. I am more than confident in their integrity and, while I had no services performed, I am equally confident that anything they do will be done correctly.

I discovered my driver's backside tire was flat and John Pierce was within a block…read more They were closing but the service tech wanted me to get home safely and put air in My tire free of charge. Then referred me to a reputable tire shop in the event the tube didn't Hold air in the morning. I can see why shops like this stick around. Just super nice folks. Helping people out. Thank youJohn Pierce Automotive

I had an excellent experience at the Firestone location in Fairborn, Ohio. I needed a tire replaced…read moredue to two holes, and thankfully my prorated warranty made the replacement less than half the original price--such a relief. I also needed a new battery, and the pricing for that was very reasonable as well. What truly set this visit apart was the outstanding customer service. The replacement tire was located at another Firestone, and instead of making me wait a couple of hours for delivery, the store manager, Wilson, actually drove to the other location himself to pick it up so I could get back on the road sooner. That level of dedication is rare and greatly appreciated. Another employee I had contact with, Karl, was outstanding, too. Appointments are always easy to make, prices are fair, and the staff consistently goes above and beyond. I've been coming to this Firestone location for years, and experiences like this are exactly why I keep coming back. Highly recommend!

they quoted me $1000 for two pads and rotors and one caliper. A much better shop nearby did it for…read moreless than $400. Someone I know repeatedly takes their vehicles to this business despite a long history of sloppy and overpriced work. I would avoid this location like the plague, there's a much better mechanic on north broad street

VERY good service and very nice. took his time to make sure i needed the part he ordered before…read morejust guessing like the place i took before. my cars air suspension was very complicated and he was up for the challenge and fixed it! would come again for any car problems!!

From the owner: Hometown owned veteran owned 20 years of experience let my family take care of yours brake specials…read moreplease call or stop by