I recently placed an order with the bakery for a sheet cake for my daughter's birthday. I was in the area the night before her party to see if I can add something on the cake. When I got there and asked about my order, they couldn't find the ticket. They offered to leave a message for the person who took the order and I recommended to make a new ticket to make sure the cake would be ready for the party the next day. Unfortunately the day of I was not there to pick up the cake but I assumed my requests were honor especially since it was discovered the first cake order disappeared. When I finally saw the cake it was everything opposite of my requests. It was very upsetting and disappointing. Although everyone said the cake was delicious it really bummed me out that even though I was understanding and willing to work with the bakery I was still left with a disappointing experience. read more

Love grocery shopping here! Love coming after 9pm & getting the "Manager special" in the meat & chicken area. The whole staff that I've delt with are friendly & helpful. It's always clean & nice in here unlike Walmart! I rather come here then Walmart! Going to Walmart is like going to a Swapmeet in the hood I hate it. I don't care if the prices are cheaper at Walmart I still rather Grocery Shop at Ralph's. Their fruits & veggies are always fresh & the area is clean & organize unlike Wal Marts which is dirty & a hot mess! And Ralph's actually has a lot of items that costs less then it does at Walmart, true story. Try their meat/fish section, they actually fry fish for you for free if you ask them! They also got a Starbucks inside & a pretty good deli area with a good hot fresh Chicken Tortilla soup to go. Might not be 24 hours but they do stay open till midnight which is pretty good. Lines might take a bit long sometimes but not that bad. But no matter what I still love doing my grocery shopping at Ralph's & especially this one then any other Ralph's! Ralph's for the win over Wal Mart easy! read more

Ralphs - DANGER it says!Good thing I only had too pee & used the urinal.People shouldn't be pooping at a grocery store anyways it's weird - Grocery Near Me - Chula Vista, California

Great place to shop for food. Every thing in stock, friendly helpful employees and fast check out all the time.

This store is so poorly managed. There are seldom baskets (carts) available and when they are they are most likely full of dirty papers or the wheels don't work properly. Inside it only gets worse, they are always stocking and customers often have to turn around because the isle is totally blocked and if the stockers are not blocking customers' path then the oversized displays are there to assure you can not get through. I have traded at this store for years and have witnessed its decline but now it to a point I have been shopping more often at another store. It is sad but what is a customer to do! These problems that are easily spotted if the managers were to ever do a walk through of their store. Management 101! read more

The pharmacy staff at this location is absolutely the best I have ever dealt with. I've been on long term medications since I was a child and I've been to dozens of pharmacies but NEVER have I had a better or more consistent experience at a pharmacy. Every single person on staff knows me on sight, is always professional, welcoming and friendly. I've not had a single issue with them in the 18 or so months I lived near their location. Unfortunately I've moved recently and I'm unable to continue using the pharmacy but folks need to know what an excellent job these people are doing. Truly incredible. Thank you to all the staff, it has been my privilege to be your patron. read more

Picked up my $49.99 Spiral Ham Dinner yesterday and the ham I found inside was a Farmer John ham that had expired over 9 months ago. Use by 02-05-2013. Yuck!!! You must check your items or you'll be sorry read more

Ralphs - Expired ham inside my $49.99 Holiday Spiral Ham Dinner - Grocery Near Me - Chula Vista, California

I like this location because it is very conveniently located to home, food places and gas station. The parking is decent, but it can be a bit of a hassle to park and/or back out of a space due to all the other stores located in the shopping area. The staff here have been friendly and on most occasions I've had staff walk by and ask how my day is going and if I was able to find all the items I need. I enjoy the fresh fruits and veggies, as well as the awesome bakery here. The prices here can be a bit higher than places like Walmart, but you're paying for freshness! I would recommend coming here for the freshness and the awesome customer service. read more

Very clean and well organized. I like this store because it is well lit. Something about well lit stores make my mood better when I'm shopping. They have a wide selection of liquor from hard liquor to wines. My sister came in before Christmas and bought wines are presents. She spent $80 but got a good amount of wine. There's ample parking and fresh made food. Only thing about Ralph's is it's a little more expensive than other stores. You can always shop at Food4Less if you want to save a buck or two. Also, I LOVE their self check out. It's nice that I can pay for a slice of cake with all the coins in my purse without people judging me. read more

This Ralphs store is not my first choice to do groceries. Like many other chains, the overall total cost of a full basket of groceries can be pretty expensive. I just drop by here, when I don't want to drive over to Sprouts or Trader Joe's in Eastlake. They do have a huge selection of goods. The store is kept fairly clean. When they do have sales, they are really good sales. You'll need to jump on them, as soon as you see them, otherwise they'll run out. When I do drop by, it's nice that it's not crowded. I can easily pick up my needed items and quickly check out. This is especially the case at the deli and bakery area. It's rare that I need to wait. There's a Starbucks inside. Plenty of parking outside. Overall, not bad. Not bad, at all. read more

Marlet is such an outstanding employee!! Never have I left Ralph's unsatisfactory thanks to her. People like her that are outstanding employees are outstanding citizens!!! read more

I like coming to this Ralph's location because they have a good selection of grocery items. If you get their weekly ads, you know that they have some good deals. Today, my husband picked up some chicken, salad and some snacks for our SF trip. So much selection. I make a habit to check expiration dates on items just because we have bought expired items from other grocery stores. This location was fairly clean and organized. I saw a young gentleman mopping up the floors with a large wide mop. One of the guys working here said Hi as he was walking by. There's plenty of parking up front. There are carts near the entrance and in the parking lot. Great place to do some grocery shopping. read more

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We went to grab dinner from our local Ralph's. When we got into the car my daughter didn't want to eat which was odd for her. Turns out she ate into a fried paper towel. read more

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It's a store! They sell food. Get the savings card they offer, because although it feels like they jack up the price and with their card they give you a "sale." It makes you feel like you saved. read more

My boyfriend and I went to Ralphs the other day to get some sushi and a poke bowl, when we we're lolg eating it I noticed that the sushi didn't taste good and ended up not finishing either of them. The next day, my stomach was not doing well along with my boyfriend and we both ended up with food poisoning throwing up throughout the day. Definitely will not be coming back. read more

My go to grocery store for some quick grocery runs. They are always clean and always helpful here at this location. They have self serve cash registers for quick purchases or just to avoid awkward small talk and cash registers that can do all the scanning and bagging for you. They also have a Starbucks in there if you don't want to walk across the plaza to the Starbucks across from lolitas. read more

I don't really go to a grocery early in the morning but yesterday I forced myself to go forgot really important and I have to go work.. anyways I love this place, the moment I enter the place was greeted with good morning at the vegetable area with this guys.. and I was like ok he maybe just a really nice guy so I answered and keep walking to my surprise I was greeted maybe 5 more times after that and I was like wow!!! Watever the management was doing here it's working... if u have a nice and happy employee meaning they are being treated right and well taken care of... am I right? I mean if coz if u don't like where you work because the management sucks it reflect on the employee.. well, anyways it made my morning good job continue what you guys doin... read more

I come here 2x a week. They have fresh produce that are organic and regular. I go for organic bananas because it's only like 10 or 12 cents more per pound than the regular bananas. I buy some fresh eggs, donuts, bread, condiments, ice cream, meat vegetables and herbs for cooking. The grocery aisles are clean. Overall, they have what I need. read more

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The hubs and I stop in here if we're nearby and need something that may not be available at our usual grocery store. We'd never do all our shopping here, though, because it's outrageously overpriced. read more

Super helpful gentlemen at the counter help me my steak. Even was kind enough to cut it in slices for me! It's the small things. Love this location. read more

Ralphs - Grocery Near Me - Chula Vista, California

EMPLOYEES NOT OBSERVING SOCIAL DISTANCING. Walking up so close they are a foot or two away and they give you a hard time when you ask them to stay 6 or even 3 feet away. My 75 year old mom went during "senior hours" and the employees were all filling the aisles stocking products, making it impossible to enter any aisle without coming within 1-2 feet of employees. She asked them to move away and they ignored her and she is immunocompromised. Will be shopping at other stores that are actually observing pandemic protocols. read more

Your typical grocery store... A busy location, but kept clean. Employees are helpful and friendly, greeting you as you walk by. They have a good size produce section with fresh fruits and veggies. They have a bakery and hot foods as well as a salad bar. Self checkout and regular cashiers, the lines to pay are never too long. While some things may be priced more, you can also find some good deals. Coffee bean and us bank is located inside. read more

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I love shopping at this store which made it difficult to write this but what the heck is up with the rude women that work in the produce and floral sections? They are the least helpful and act like you are bothering them with questions or assistance. I hate asking them for anything because their insincerity is forced and uncomfortable to take. Maybe their management needs to consider they too should get public feedback just to keep it in check. read more

I love comming to this ralphs. Its so convenient and they have an excellent selection of food. But they really need to do something about their service deli. They are so unorganized there's no really way of "getting in line" not to mention the asian man that works behind the counter is really RUDE. I wanted to ask him a quick question nothing to crazy and he yelled at me to get in line. But clearly there was no line just a bunch of people crowded in front of the deli. So i just left. I really want to give this store 5 stars because of the fresh produce, and the cheese island, and all the "private selection" food is always delicious. I love talking to Johnny hes always so friendly when me and my husband come in they always talk sports and he has good energy. Hermis is also so friendly and fast to check us out. I also wanna shout out Adriana, it was thanksgiving and i needed vanilla wafers and i asked Adriana is they had any and she looked and looked for me and i helped her and we couldnt find any. So me and my husband continued with our shopping and i see Adriana running to us with 2 boxes of the vanilla wafers. She found them and went out of her way to find us and give it to us. She is a saint and definitely deserves a raise!!! read more

Stopped in on a Sunday around 630 PM. Entered through the east door, no hand basket, walk to the other door, no hand baskets. Ask an employee who was sitting in a chair who directed me to "aisle 4" to retrieve the lone hand basket. Should we maybe get up and gather baskets so that shoppers have more room to carry items therefore spending more money in the store. Von's doesn't seem to have this issue so guess they get my business from now 3/1/20 early am visit and still have a hand basket issue. Zero baskets at the east entrance. read more

Lissette in fresh produce isle was very rude I had to keep calling her an she kept ignoring me then I saw her name tag and started calling her by her name she looked at me and kept walking the workers here are very rude I finally stood in front of her and got her attention and she was giving me attitude. Shop here with caution! read more

This is probably my favorite store. Best customer service. Angel from the meat department is excellent best customer service read more

Im very happy with my cake purchase. I ordered a cake on Monday for Wednesday pick up and they made exactly what I ordered. I paid $13 for a 8" double layered marble cake with chocolate frosting. I think that's a bargain. Not to mention everyone loved the cake. It was perfectly moist. The Ralph's employees that helped me were very friendly. read more

Ralphs - 8" Double Layered Marble cake with chocolate frosting - Grocery Near Me - Chula Vista, California

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This is a great location with super friendly staff and they are consistent with their stock. I am a regular at the store and find it very convenient. The store is always clean, I never get through the store without some employee saying hello and asking if I can find everything I need. The only con on this store is the bakery. I've had two occasions in the couple months where items I purchased were stale once we got home and opened them. Not happy to throw away money like that for stale items. Then for the first time I ordered a specialized cake. What I ordered and what I got were not even remotely close so I was very disappointed. Overall, I will continue to shop the store but will hesitate to use the bakery. read more

Ralphs - What I ordered. I loved the headstone and lighter colors without black all over. - Grocery Near Me - Chula Vista, California

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So the information online states That they accept Apple Pay especially after this whole covid shut down but come to find this rude girl at the self check out just saying sorry no Apple Pay after their online status states that the do accept. Whatever my money went somewhere else but if you're trying to use it don't even bother going here read more

Yelp say's you guys take Apple Pay. I just had a cart full of groceries and tried to with apple pay. Embarrassing!!! No Apple Pay.

If I could give 10 Stars, I would because this Ralph's is amazing. Great customer service and very clean. Employees are always willing to help you find a product or lend a hand reaching a hard to reach product. I've been a recurring customer at this Ralphs not because it's the one closest to me but for its exceptional service. They recently changed switch the old coffee bean stand to Starbucks, which is a plus. You can leisurely shop while sipping your coffee. Note: Flowers while more expensive than other grocery stores ie Trader Joe's, their quality is much better. I've compared flowers in both and Ralph's flowers last much longer. The only thing I would improve is their beer selection. San Diego has a booming craft beer industry and this Ralph's beer section fails to reflect that fact. They have been improving but still has ways to go read more

Poor customer service. Charged twice for a couple items, and was difficult to resolve issue. They must be tired or something. Gonna shop elsewhere read more

I like this Ralph's location better than the Southwestern College location. It's nicer, cleaner, and spacious for parking. The aisles aren't cramped and lots of good sales (especially clearance items). I haven't downloaded the Ralphs app, because I am usually shopping at VONS more. The cashiers and baggers have been friendly every time I've gone there. I just don't like the self-checkout stations because it has issues reading coupons. One thing I do not like about Ralphs is that you have to buy 5 items of a certain item to get a discount. I might as well go to Costco if I want to buy in bulk. read more

If you like to complain about timely service... In this case, you'll have no one to blame but yourself. Upon walking into the store I kept telling myself, "stick to your game plan... stick to the game plan!" ...and you won't be saying at the end, "WTH! What did I buy?' I came through to grab some groceries and a few junk food treats. Things my wifey purposely forgets when she shops for us =/ At the conclusion, they had a few lines open and I ventured towards the SELF-SERVICE CHECKOUT. Very interactive and self-explanatory. Self service clerk hover around you to assist, if need be =) But be patient; especially, if you're waiting behind me =) I enjoy needlessly fiddling through the fruits & vegetable section. "Hey people, wait your turn... I'm trying to figure this out, aiight?!" Kudos: Self-service Checkout & Ralphs Rewards. Minus 1 STAR for forgetting one of my bag... Oops, that was on me, huh? Thanks, Ralphs! read more

This Ralph's is the best! All the employees are very helpful, we even got our cart returned right from our car. A+ for customer service

I am not satisfied with this place. It was not a good experience which I am going to share. I am so angry with the employees at this ralphs. I had to attend a brunch so I went to buy a fresh salad from the deli area, that took forever as first no one was there, then the person behind the counter was flirting with the customer and encouraging him to try every type of salad available in the display. When I got to the register to pay i had a few items. I was also there with two of my kids. When I got home I unpacked my groceries and to my horror the salad for the brunch was missing. I did not have time to go back, when i called they said it was my fault because I left it there. But they did the packing and the loading. read more

Ralphs on East Palomar St, Chula Vista is always neat and clean. The aisles are wider compared to other stores which makes you want to shop here more often. It makes your shopping more like you're going for a walk in the park because the space between aisles are wide, and you don't feel crowded. The staffs are courteous and friendly. The items in the produce section looks fresh and you would think that they just have been picked from the farm. I like the fact that they do have a self check out line. But since I have quite a few items, I had to go to the regular line to pay. It wasn't bad, it only took me less than 5 minutes to go through the line and out the door to the parking lot. read more

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Convenient location off the east palomar highway exit, the thrill of exiting because it's only for carpool. Too many products in store, vons is more organized. Friendly staff and lots of self checkout :) read more

I just recently discovered this RALPHS at E. Palomar (I usually go to their other branch at Bonita Plaza), and loved it ever since. The staff are always available to help you, you don't have to look for them they just pop up in the aisle you are in and offer their assistance. I am not much of an assistance-seeker, but today, I was saved by Chui (pronounced chewy). I thought it was an Asian name but to my surprise it's actually Mexican, well, he looks Mexican anyway which confused me at first. He was so nice and kind enough to help me with a couple of things I needed for baking which was NOT found in the baking aisle. It took us a while to look for this wheat germ that of all places, it was in the oatmeal section -imagine my dilemma before he came to my rescue :0 E. Palomar is also a lot bigger than the one at Bonita Plaza which made me feel like I'm in Disneyland, lol! The products they carry are to my taste. I actually still go to Bonita Plaza which is just 2 miles away (correct me if I'm wrong- too lazy to check :D) whenever they don't have what I need which is what I really look for in a neighborhood I live in : CONVENIENCE and ACCESSIBILITY to EVERYTHING. read more

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This is probably one of my favorite grocery store. Tthey have everything the bakery area is great they have a meat seafood area the produce is always fresh great customer service fast check out and even have a Starbucks inside read more

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