I have been coming here for my regular maintenance for a while and never had any issues - you drive…read moreup and drop off your car while they take pictures, and they call or text you back within 2-3 hours. The people are generally friendly and have always been on time for me. I do think they charge a bit more for replacements if needed, but don't feel the prices are too high or that they are trying to replace what is not needed. They send video evidence of what they are trying to replace too, and confirm with you before doing. Cannot vouch for other services but have been enjoying my half yearly maintenance here!

It's been about 3 hours & I still can't believe the experience I had with Eric today at World…read moreToyota so I do decided to share this encounter in hopes that no one else has an experience like this. I came in for an oil change & maintenance check. Before I left my car to get service Eric said I will need new tires & I asked him how long that would take & he gave me an estimate so I told him I may not be able to do that today so he said he would give me a call after they do the inspection. About 2 hours later I received a text message with the service recommendations & as I was reviewing it Eric gave me a call to let me know my car would be ready in 15 minutes. I told him I was just reviewing the recommendations & was going to give him a call because I wanted to get a few of the services done today. I told him the 4/6 services I wanted to get done today if they had time to work on my car & that I even saw a coupon on their website for one of the services (brake pads) & he was telling me he doesn't recommend I do one of the services (brake pads) without doing another service (rotor) so the coupon price I'm seeing online would be more & that I should just come in to talk to him about everything (totally dismissing the other 3 services I wanted to get done). Once I walked inside to his desk the first thing he said standing behind the 2 computers was $25.50. I made a comment as to why we were talking with the computers between us (we couldn't see each others face) and he just repeated $25.50. So I walked to the side of the desk so we could see each others face & I said I thought we were going to discuss the recommended services & he was like oh yeah I recommend you getting tires & wheel alignment as your priority. I asked him the price for the tires & told him I will do some research & get back to him. I then asked if it was okay to get the brake pads done before getting new tires and he was hesitant to answer & just went back to talking about the tires and that I would be getting 1 tire free with the price he is quoting me for. I then wanted to confirm if one of the services I wanted to get done if I had it done before & as Eric was looking through the computer he was like "nope you didn't get it done, u came back another time then we haven't seen you since". Eric's comment was very rude & unnecessary as I take good care of my car and stay on top of my services. I got back to asking Eric about scheduling a time to get these 4 services done & he mentioned I can drop my car off & get uber back to my house. I told him oh I would have used that service today if I knew it was offered here because I use to use the shuttle service when I use to go to Stone Mountain Toyota. Eric looked at me & said "well we wouldn't offer you a $40 uber ride for a $19 oil change" then did a smirk. I told him even before I knew I was going to use the oil change coupon that Uber option wasn't available online. He then responded by saying "oh I don't even know if the website has that on there". He doesn't even know if his company website mentions the Uber so he just made that comment to me to be nasty. Eric brought the conversation back to the tires and said he heard a sound when he was driving my car & asked if I have been hearing it and I said no. He said "well that's probably because you're use to the sound but the sound I'm taking about is because your tires are bad". I jokingly said well I haven't heard it but I hope I don't start hearing it now. Eric got very defensive and said "how you drove your car in is how you'll drive it out ". After this last comment I just said okay I'll go ahead and pay now. So instead of leaving with $500+ worth of services, because of Eric's rude comments and one track mind on getting new tires I left with only spending $25. Also once I got home and reviewed my receipt I realized my service form did not have Synthetic oil listed like all my previous service forms did so I called and LVM for Eric on the number he called me from earlier and texted the number he was communicating from asking what oil was put in my car and I did not get a response. I will be taking the long drive & returning to Stone Mountain Toyota for all my future services where I am treated and talked to with respect while receiving world class customer service.

Selling my car to Carvana was such an easy process. I would definitely recommend it to anyone who…read moredoesn't want to trade in their vehicle at a dealership for a low-ball offer and doesn't want the hassle of trying to sell it on their own. Carvana could not have made the process any easier. I answered a few questions about the car online, and when I was ready for them to pick it up, I went back to the website and was able to schedule the pickup within just a few hours. The young man called when he was on his way and gave me an approximate arrival time, he was also very friendly & polite. After he arrived, he asked for my driver's license, looked over the vehicle, took a few pictures, and tested it with a small device. The entire inspection took about five minutes. He then loaded the vehicle onto a flatbed truck, handed me the check, and was on his way. The entire process lasted only about 20 minutes.

Amazing experience with everyone I talked to over the phone, and the person who came to pick up/…read morecheck on my car to purchase it. Thank you so much!

This is what racists do to impede Black citizens. See a great deal online? An affordable item? Well…read morecome on in and we will pretend it never existed, then try to get all your money with some inferior crap. Thats Frank, as soon as he saw a Black dude walk in, coming out of an Uber. I saw a vehicle online, checked website prices, came here and Frank wanted to play games rather than sell me a damn car. He started telling lies about the prices, shamelessly engaging in bait and switch. He tells me the prices on his website "are not true" and attempts to hose me for another $2000.00 on a vehicle with a "rebuilt engine" - not disclosed until I got there. He seems to be happy with a lot full of unsold cars, lying and jacking up prices. I told him bluebook price and he says a rebuilt engine is $2000.00 as if that justifies jacking the price. There must have been issues he was hiding - but thats a cost Im not willing to absorb. Must be crazy. Frank doesnt care if he is wasting your time. The interior of the car was ragged, but I could have fixed that - but plopping $2000.00 extra on a vehicle he was trying to get high bluebook for already??? Hell no! That car has been sitting there and wil continue to sit there as long as Frank wants to shit on people and tell them its chocolate. Its a 2008 Ford Expedition thats very used. Hes trying to get 8000.00 for it! What a nut! My money isnt good enough for Frank. He blew me off before even seeing my finances. I just got up and left at that point.

A couple of days ago, I emailed them to find out if a 2008 Ford Crown Victoria with a VIN of…read more2FAHP71VX8X114222 was still available; a woman called me back to tell me that it was still available, so I informed her that I would send a mechanic to inspect the car. She asked me if I had any questions, so I asked her for the VIN to give to the mechanic; she said she would text it to me, but I received no text by the end of the day. I checked my email, and found one from someone named Muhammad telling me to call them; I realized they were closed, so I checked the Car Fax. It had no history of accidents, so I ordered the inspection; the next day, the mechanic called to tell me that he could not test drive the car because it needed a transmission. He added that she said that she told me that it needed a transmission, which he knew was a lie; therefore, he credited half his fee to a future inspection. If they would lie to a mechanic, imagine what lies they would tell the layman; I can not recommend this car dealer...

Mi esposo compro una camioneta ahi y la verdad NO RECOMIENDO PARA NADA ESTE LUGAR, venden carros…read morechocados, con las millas malas o alteradas y cuando les reclamas te amenazan con quitarte el camioneta. Nos ofrecieron arreglarla en su taller y fuimos. Nos recibio una senora ahi que nos corrio al llegar, se porto muy grocera, corriente y mal educada. Tener a esa senora ahi y un perro piutbull es lo mismo. para correr a los clientes. PIDAN EL CARFAX DE LOS CARROS QUE VAN A COMPRAR Y VAN EL HISTORIAL Y SOBRE TODO REVISENLOS BIEN ANTES DE COMPRARLOS. Por cierto tengan presente que les cobran un interes anual del 29%. Es decir, si uno compra un carro a 5 años terminan pagando el doble. TENGAN MUCHO CUIDADO.

My experience with Univeral Cars was epic. They really went over and above to make sure that the…read morecar I choose was going to be a good fit for me. My sales person was Mr. Daniel, he was very attentive to what i was looking for. I have to say this was by far the best car experience I have ever had. The car was great price for me. I would recommend them to anyone I Know that is in the market for a car. Thank you Daniel !!!!!!

We visited Audi Atlanta with the expectation of having to argue over price, etc. Gus, our…read moresalesman, was super easy to work with. He suggested that we look at several different Audi vehicles. We found one that we liked far more than the one we originally planned to buy. Gus worked a price that was far lower than other dealers we checked with. Absolutely great purchasing experience! I would recommend them to anyone. Added benefit, they have a great restaurant upstairs that offers a great lunch at a super price.

Pro staff. No games- wasted time at Audi Marietta - this team is much better and offers much better…read moredeals. My wife and I have bought 8 Audis- this is the only dealer I'll buy from now.

This dealership has taken a big step up with Ben the new manager as he mentioned . Their attention…read moreto detail, customer care, and support throughout the sales process make a real difference. You feel welcomed and respected from start to finish. Highly recommend to trust this location!

Great customer service! Best thing about buying cars from here is FREE OIL CHANGE!!. Not just free…read moreoil change, they will help you maintain the car until it's paid off.

I came here because of course, I waited until the last minute to renew my license plate sticker and…read morehad to get a quick emissions test. I was impressed with the speedy service and friendly customer service. Not only do they sell used cars here but they also have an auto repair shop and offer full car wash services. If you're in the area or need a new place to have your vehicle serviced, definitely check them out and get an estimate. This location is bilingual and also caters to Spanish speaking clients.

I'm only reviewing their car wash services which is located adjacent in the parking lot. I have…read morebeen coming here for nearly 4 years to have my car interior and exterior detailed for $20 and always leave a tip. They do far better work than any high end detailer and pay special attention to every nook and cranny inside and out. Usually around 5-6 people work on your car, so they are quick and efficient. They accept cards most of the time unless the inside lady isn't present, but you can quickly walk next door to quiktrip to the ATM. I have referred multiple people here. Before selling his car, my friend took it to be detailed at a high end place and spent 200 to be disappointed, 20 bucks later he left here extremely satisfied. If for some reason they miss something, they have no problem touching it up.

I'm very selective about where I purchase my vehicles, and this dealership exceeded all of my…read moreexpectations. The entire team was honest, transparent, and treated me like family from the moment I walked in. They were upfront throughout the process, understanding of my needs, and willing to work with me every step of the way. It's rare to find a dealership with this level of integrity and customer service. Moving forward, I won't be buying my vehicles anywhere else. Highly recommended!

Shay, the manager at Drive Rite went out of the way to help me out find my first car. He makes the…read moreexperience very personalized to every client that I would not have gotten a better deal in terms of the price and customer service. On top of that, he is always a text message away, so I appreciate any kind of after-sales service that he gives. I would definitely recommend this dealership.