Sore subject here! CVS is in flux with a new Ai 'customer service' system. IF, you have your RX#…read moreand/or dates, etc. it's pretty good. IF not; or you need to speak with the pharmacist? NOT so much! You WILL "hang" until you hang up! Just GO stand in line! The retail side is still reasonable.

I called because I had one question about passport photos and I didn't want to drive all the way…read morethere. The one star is because the phonetree was a "virtual assistant" and I'd put all my money on CVS going out of business because they've never heard the term customer service. The virtual assistant OF COURSE COULD NOT ANSWER MY ONE QUESTION SO it connected me to the front of store. This is where I play the fun game of "let's see if anyone answers the phone in the amount of time it takes me to drive there." And sure enough, CVS ALSO FAILED THIS. I let the phone continue to ring as we did our passport photos and I watched the one employee continue to ignore it. What is he paid to do besides ignore calls?

This pharmacy team is absolutely incredible! They have always gone above and beyond to assist my…read moreentire family with our prescriptions, working with insurance complications, and making sure to answer our questions. Steve and all the employees at CVS pharmacy are fantastic at their jobs and great people too.

Excellent staff , care about you , your health and just Pleasent people..! Steve the pharmacist is…read moregreat ..!

store is great and the staff are friendly good helping people but they need to turn the AC on!!…read morestores can't be this cheap not to turn the air on it's summer time guys

This is my go-to Walgreens! Right on the corner of Sierra College and Douglas. Lots of easy…read moreparking. They have a drive through also. Good makeup and self care section. For this review - I want to shout out their pick up service. I did an online order and got it curbside about an hour later! And my order was perfect.

Store is closing by 7/15 and I am sad to see this location go. Been coming here for years.. even if…read morei've moved out of Roseville, i still continue to come to this location because they were nicer and personable compared to other rite aids in other locations. Everything is on sale 50% off. To all the staff, goodluck in your future endeavours.

okay guys. what a great place. i was taking my wifey here for surprise date night for…read morepre-valentines day because pffff guys, its riteaid. how can she not love that? it is literally the best place in the world ... i mean aside from payless shoes but they freaking closed so riteaid it is. anyways, so wifey and i get to there, okay? and she didn't even realize it was her date night surprise. her jaw dropped. "you can't be serious!?" and we go in and its just. wow. its wow. thats all i can say. the staff? what a cool kid club. there was like a ton of food stuff and fun stuff too and i kept running off to see the sales. there were some good ones. i saw a card with a parakeet on it. it reminded me of mine from when i was little, jeff tuesday. jeff tuesday escaped and my dad tried to tell me he was off selling insurance door to door, like what the heck dad, how is that supposed to help me? pretty sure birds can't sell insurance but whatever dad. jeez. anyways that bummed me out because even though its been like 20 ish plus years since i saw jeff tuesday last i was really sad because he was a dope bird you know? dude there was some awesome stuff happening in the cosmetics section like i dont know what you guys do there but it was freaking pristine. it looked like gwen stefani's voice sounds. one direction's what makes you beautiful came on while we were there and vera tried to pretend i wasnt dancing to it. got too into it and hit my hand on a display. sorry for knocking stuff over. the store looked great. sorry. we went into the section with the outside weather no-getcha section (idk what its called, but you know, like ponchos and other stuff so rain can't get you. so i grabbed this awesome red umbrella, okay, and i'm like, "honey...look, umbrunchuckella" (that's an umbrella thats also a nun-chuck) and vera says, "we've gone over this. you can't do that in public." which is frustrating because i really really want to use an umbrunchuckella, she just says i cant do it because i've hit myself twice doing it and she doesn't want me damaging anything else. overall, 5 stars. great date night destination. we wound up buying nuts, batteries, tissues, and post-its. your cashiers were really really friendly and they were patient with me when i kept getting confused about the total and stuff. you added up the total right. i forgot. i messed up. i'm sorry. you guys were right. sorry dave. you guys are rockstars. oh so fun bonus story! i locked us out of the car for the third time this week while here. "whoooooops" "no...no, please, vanya, tell me you didn't do it again." "yup.....the keys are *points* there" and so we had to spend even more glorious time inside this store while we waited for the guy to show up to rescue us from the car locking. she drove home silently but i'm guessing its because i had the music on and it was some really good stuff from miley cyrus.

Printed some photos and bought some wine. Fast, friendly and great price on alcohol…read more Needed to urgently print some photos of my cat while I was in town. Within 10 minutes they were ready for pickup. Wine selection was small but enough for me to find something. The good stiliff umis in the back if you need that. Also found some distilled water. My aunt lived till her early hundreds and that's all she drank. Better for cars cooling system vs tap too.

Terrible customer service. I come to this location all the time, and today I was refused a NyQuil…read morepurchase because I didn't have my ID with me. I'm 20 and was buying medicine for my sick mom. They even called the manager over, but nobody was willing to help, so I had to drive all the way home and come back. Extremely frustrating experience. I'll be going to CVS from now on

This is the best Walmart store I've ever entered. I came in on a Wednesday evening around 7pm on…read morethe 20th of the month. I've had a difficult day and my nervous system was dysregulated. Made it worse Orangevale Walmart didn't have the 2-4 quantity of a particular item I needed. A Rocklin employee who answered the phone (wow) let me know the inventory takes 48 hours to update (geez). The parking lot wasn't busy and it was rather clean. The bathroom felt like it was straight out of a public restroom in Atherton, CA, and it was at the front of the store. The store was not crowded. Shelves were stocked and the store was in excellent condition. Never in 100 years would I think that a walk through Walmart would calm my nervous system. If I had the time, I would have stopped by Mindscape for a craft beer. They're great, too.

Delivery is a CONTINUAL issue. Today the driver called, did not follow the written directions…read moreprovided, could not understand nor follow verbal instructions and apparently cannot read a map. Driver gave up after not following directions and that was the end of our order. This has happened to some degree far too often. Seems some drivers can get here while others are not capable of doing so. We are likely not using this Walmart for delivery again so will shop elsewhere.

Customer service is wonderful! Staff is so helpful…read more It's easy to talk with staff, get refills, have meds shipped.

Quick, great, and efficient! The pharmacist was crazy nice and explained in great detail on all my…read moremedication! Would recommend

This is the most efficient pharmacy/pharmacist I've ever encountered. Once you actually get…read moreconnected to the pharmacist by phone (not easy), he is extremely accommodating and listens. He actually contacted my previous CVS pharmacy and corrected a mistake they made, which allowed me to resume a prescription as it should have been in the first place. He's the best.

Booked vaccines for my son & I. Pharmacist looked at me a few times standing in the vaccine area &…read morethen when she was done helping everyone else she went straight to the back like she didn't see me in her face. I had to tell the tech like hello I'm here, standing here over 15 min now. He finally told her and she said be with you in a minute, waited another 7 minutes for our vaccines. Will never come back here ever again. They don't even greet us, acted like they didn't see us

I have been a customer here for over a year serving my compounding medicine needs for my senior…read morecat. The staff has always been friendly, professional, accommodating, and genuinely caring. They consistently go above and beyond to help their customers. Recently, I had a situation where I was short on money and had to use some $2 bills that I had been saving for over 40 years. The receptionist, Dawn, noticed how much those bills meant to me, and thoughtfully set them aside. After I was able to pay another way, she returned them to me. It was an incredibly kind gesture that I will never forget. In today's world, it's rare to find people who care enough to do something so thoughtful. The entire staff has always treated me with kindness and respect, and this experience reinforced why I continue to trust them with my pharmacy needs. Thank you for your outstanding customer service and compassion. Highly recommended!

I've used Advantage several times for both my dog and later my cat. They are great to work with,…read morereturn calls quickly, fill prescriptions quickly, and take the time to speak with you on how best to give and store medication. I think their prices are reasonable too. If you have been prescribed a medication such as Gabapentin for your pet (taste is awful) you can get it formulated to a pill or to a flavored liquid. Makes medicine time much easier and less stressful. Ask your Vet about using Advantage.

The worst pharmacy ever. Do not use if you need emergency meds from the hospital. This pharmacy…read moredoes not care. They are rude and act like they don't get the faxes sent by the ER. I will never use this pharmacy or this store ever again. The crap in this store is overpriced, even the smallest snack. I do not want a cold hearted pharmacist. I'm very sick and need compassion from my health providers and their support staff.

Constantly pushing for vaccinations or trying to do refills that still have 45-60 days of…read moremedication left. Regular emails and when picking up medication.