Worst checkout experience every time. They never have enough check stands open; usually only one or two. It's impossible to get in and out of this store. I don't know why they haven't at least converted a couple of the check stands to self checkout. It would probably be quicker for me to drive down the road to Savemart or Target. read more

The BEST SANDWICHES & great costumer service in the deli/bakery, definitely returning Thank you Nona!!! read more

Raley's - Grocery Near Me - Modesto, California

I had the pleasure of meeting the lovely NONA and her presence blessed my day. She gave me great customer service and let me tell you the sandwich she made really made my soul smile and my stomach is saying thank you. If you go to Raley's go to the Bakery area and your day will be better after being helped by someone who actually enjoys there job and gives good vibes all at the same time. She most definitely the highlight of my day. -raven read more

Raley's has the best cake decorator You will never regret getting cakes from Marlene read more

Always fast and friendly service. My uncle Joel went there for years..up until he passed..everyone knew him there. . read more

Deli department Nancy is such an amazing person ! She makes the best sandwich's!! I enjoy her talks and she knows how to lift a person up when their feeling gloomy. I go about one a week to get deli sandwich's and always hope to be helped by Nancy . She deserves a raise and praise for her loyal customer service ! Hands down 5 star service!!! Thank you Nancy see you next week ! read more

I ordered a Thanksgiving dinner for my folks. They are very limited on their driving so didn't really want them going out to dinner on this busy day. (I wasn't able to be there for Thanksgiving. I live in southern California). I ordered it online and the initial reviews of Raleys was very good so I felt confident this was a good choice for them. I had it scheduled to be picked up by a friend of theirs around noon on Thanksgiving day. Raleys called them the day before and said that it was going to be hectic on Thanksgiving and could they get it the day before. Long story short, they picked it up, and were so pleased! They were accommodating and so friendly! My folks had a very nice Thanksgiving dinner and mom didn't have to cook, just heat it up. Thank you Raleys for making available a Thanksgiving feast for those that aren't able to do it themselves. Awesome! read more

Every single person that works here moves slower than a snail. No one had a smile on there face so the wait times are even worse when you don't have a happy face to look at. Everyone knew that they had call ins and understaffed. Made the entire experience unpleasant. Working in customer service myself you fake it till you make it. And if they all just smiled and hustled no one would see they are understaffed. In general tho anytime I come here it's always a slow pace in the entire store. Every department. I try to avoid this location like the plague. I want to like this location because it's close to home. read more

You GUYS. If you don't use Raleys Delivery- try it out. And if you aren't aware of the great deals on $5 Monday, check that out too! I had to call the store right now because I needed to add a bag of Ice to my order. They were MORE THAN helpful and kind. And I am yet again reminded why I use the service and shop our local Raleys! read more

We ordered 2 sandwiches at the deli, Nona helped us and did a wonderful job. She was friendly and welcoming while taking care of our order quickly. Thank you Nona, you made our day. read more

Love Raley's come here all the time. Love the deli department just for the fresh resources that they have. Nancy helped me she was super sweet and really helped me and my fiancé out. Will come back just to get helped by her. read more

It's a dated store as far as looks and some amenities but it's MY STORE! They know me here now and I drop a lot of bills almost over the course of a few days in between each visit! I know I can do special orders of the items I buy larger quantities of without issues. I enjoy the staff as I get to see the same players each time I visit. This is my store but you can make it yours too because I share....sometimes! ;-) read more

I go to raleys at least once a week and get a sandwich and almost every time Nona helps me and my friends. She is one of my favorite employees at raleys she is so sweet and fun to talk to! read more

The staff is awesome!!! Deanna approached me and she was extremely helpful and delightful. Thank you so much!!!

Good Afternoon, so I have shopped here many times and I must say they have great customer service. I asked for help looking for something and associate was busy unpacking boxes. Instead of pointing and telling me what # row to go he walked me over and showed me where it was. I also was happy when I found mint I have been looking at a few different stores for mint and I found organic mint. There store is always well kept and clean. A bit on the higher cost for foods but it's in a nice neighborhood so I can imagine why. I recommend you shop there. read more

Raley's - What colorful carrots makes for a fun salad. - Grocery Near Me - Modesto, California

Wonderful, friendly store. Cashiers were especially attentive. Nancy, in the deli section, went above and beyond with her customer service.... And we LOVED her sandwiches!!!! I've never written a review for a grocery store but I had to today! Thank you, Riley's! read more

I come to Raley's on occasion for dinner items and it is a fairly large grocery store. There are a lot of fresh veggies and fruit in the produce section which I enjoy. There is also a bakery with a wide variety, bonus! The deli has a wide variety. The meat selection is mediocre compared to other places I shop but they do have good cuts of meat for a good price. There is a large alcohol section as well. When you check out here you don't even have to take it out of the cart, they take it out for you. The lines aren't fast but aren't slow either which is a plus. Sometimes customer service is quiet, but that's ok, I'm sure people get tired of talking all day. Either way I get what I need when I come to Raley's. read more

Is it me? Or everyone here is really nice? I was asked by every employees here if I needed help. I like this atmosphere. So I come here to shop most of the times. It's about 1 minute away. Makes my life easy hehe. read more

I always go to Raley's for the deli department and I have to say, Nona makes the best sandwiches! She's also so kind and welcoming, I'll definitely be back! read more

Nona deserves a raise or a promotion. She was very friendly and personable while she made a sandwich for me. Incredible turkey sandwich and even better customer service. read more

The best meat and produce but there prices are high read more

Raley's - Grocery Near Me - Modesto, California

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If you are a fan of a good sandwich and you are not going to the Raley's deli then you are missing out. I have stopped in on my way to work and Nona has made me some incredible sandwiches. She is always happy, friendly, and full of great conversation. There are plenty of sandwich shops in town, but none come close to the quality or service that you get from Raley's deli. read more

It's a fine and clean grocery store. They have whatever you need there. But it is more expensive than most grocery stores you will find. Also it was a little discouraging that anytime I go into the store people Give me this weird expression as if they are not used to being around black people. I always have people trying to avoid eye contact and avoid helping me. And a lot of fake smiles. I'm not being overly sensitive this is the only store that I noticed that that happens. read more

I work down the road from this particular store and find it a convenient spot to grab some quick lunch to eat at my desk. I always figure when walking in... 'Oooo here we go with the grocery store deli's... this should be fun" But everyone there is actually very pleasant. I swear the first time I walked in the store everyone was being reviewed by the big boss... everyone was smiles and "can I help you!"? around every corner... but that's just the way the folks are here. The ladies in the deli are super. Always gracious and willing to help. Also, they don't get snotty when you ask for a sample of pasta salad. They are more than delighted. Minus one star for the checkout lines always being cramped. read more

They have the best deli in town and the best customer service definitely recommend 10/10

This morning went to the bakery and there was a man who clearly seem to hate his job. When asking him questions he would roll his eyes and seem short tempered. Poor customer service. Will take my business elsewhere. read more

This is probably the worst Raleys I've ever been to. Horrible service, people need attitude adjustments. They don't greet customers, they are rude and snappy. I'm sorry but you work in CUSTOMER SERVICE! If you don't like your job and customers are always first this is not the job for you. 1 out of 10 might be friendly but the rest walk around like they don't want to be there. (Raleys on floyd ave in modesto ca) read more

I have been shopping at this local Raley's for well over 20 years. I have been quite loyal, buying from the store weekly on average. I know that I often pay much more to shop here, but I enjoy interacting with the same employees year after year and having access to some unique goods. I recently switched to their pharmacy as well. A few months ago I started noticing a change in service, but believe this is due to price checking of their competitors and questioning whether I am receiving the value for the difference. One tech in the pharmacy I found to be overly curt and not very warm. If you don't accept GoodRx (even though it shows you in their system), put up a sign noting such so that it does not feel personal or one doesn't feel bad for asking. When I shopped yesterday for both my family and my older neighbor, I politely asked the checkout clerk (I've seen him hundreds of times) when they may get more eggs and he told me that the next "dairy shipment" comes in on Monday but they have no idea if there will be any eggs in the shipment. When asked if he knew when they may get more flour, as my son is allergic to nuts and I cannot use many alternates, he said they have no idea. What? Does that mean just go away? I am extremely disappointed. When you tell a customer no or that you cannot help them, you at least empathize and offer something. Such as "we understand; more eggs are coming on Monday morning sometime so I suggest you order online early Monday morning so we can set a dozen aside for you" or "that must be challenging; let me check on when we may get AP flour again." I felt that the responses were along the lines of "too bad" and "you're on your own." I understand it is a crisis, but to the fairly-compensated and employed Raley's team, please know that the crisis will end and loyal customers like me will not forget how we were served when we needed your help the most. read more

Always has my fav candy and actually care more then the one on Floyd. They are a longer wait. I just dont want to have to go all the way to this one everytime I am closer to Floyd so hopefully they will get their stores updated with stalking on the Floyd read more

I'm always greeted by Nancy with a big friendly smile in the Deli. She is fast and efficient as I am usually on my lunch break and pressed for time. The store is well organized and clean . I highly recommend this store and its deli for it's good food and helpful staff. read more

I love the bakery department in this place, this place is always clean and the employees are friendly and kind. Great store. read more

Raley's - Awesome delicious cakes! - Grocery Near Me - Modesto, California

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I don't normally shop here..it was midday on a Saturday, really empty yet the lines were long. My checker Dee had very little interaction with people and seemed like she was being bothered having to check. Was not a good experience read more

Love this place they always make u feel welcome I usually go in there on my lunch for their amazing deli food and always get helped by Nancy she's amazing and so helpful I highly recommend everyone to try her meat loaf it's delicious!! Thank you Nancy for been so awesome it's ppl like that make a difference... read more

I have to say, this Raley's has been declining in service for a little while now. The service at the deli section is almost non-existent during lunch hours and the staff if fairly rude and will not even acknowledge customers. Also, no express lane is causing a delay when checking out 5 items or less and waiting for other customers with full carts. I'm not sure how long this store will stay open at the current rate. read more

The deli department is very friendly, went in for some sandwiches and Nancy was so personable and went out of her way to make the sandwiches perfect! read more

Your bakery night crew is extremely rude. They literally ignore customers and then throw attitude when they have to answer a question

great products and store is clean but cashiers are not so friendly. i know u dont want to work weekends but damn haha. prices are cheap. produce is fresh and poultry is good quality. read more

I went to this store twice last week. There is a sign at the entrance reminding shoppers of the face mask requirement but I was disappointed to see three shoppers at a check out on one occasion and two shoppers on the second occasion, without masks. I stood close by the register on one of those occasions to see if the cashier would say anything about the mask requirement, but nothing was said. I am an elderly man with many health problems, and all it takes is ONE person without a mask to spread Covid. You don't have to be confrontational with mask-less shoppers: how about opening a few boxes of those paper masks you sell and offer them to maskless shoppers for 50 cents, a dollar. If they decline, politely tell them they cannot remain in the store. I've been shopping this particular store for years, but if I go in one more time and find maskless shoppers, I won't return until the pandemic passes. read more

Everytime I come shopping here there is always people standing in line down the aisles with 2 registers open!! I had to grab a few items tonight, not counting how many items I had (didn't look like much) so I got in the express line. The cashier did NOT even greet me to say hello, the first thing out of his mouth was "ummm, it looks like you are exceeding the 20 item limit! And he looked at the customer behind me and said "wow, I would have yelled at her!!!" And I said, yeah well I guess I am, I wasn't about to stand in a line that had 5 people standing down the aisle so my ice cream could melt, and by the way last time I came to stand in this line i was in this "express" line for 20 minutes waiting on the customer in front of me wanted to give you coupons after coupons! So after Vergil (or however you spell his name) rang up all my items he made it clear how many items I really had! Hmm, looks like I will be calling to speak with a manager. I'm sorry but that is not how you should greet your customer regardless how many items I have, you should be happy I am shopping here!! read more

The desserts are sooo good! We just go there for the fruit tarts and other goodies. You can pay in the bakery, and check out some redbox on the way out. read more