Came in with a few friends to pick up a cigar and go up to lounge. Jeff in cigar shop was amazing…read more Great recommendations for the guys and girls. Amazingly pleasant and knowledgeable. Plus we had a great conversation about the history of Twins! Jeff is the man! Highly recommend you ask for his recommendations when you visit!

Great selection of cigars and great staff. Lots of events to attend but what I like best is the…read moreboutique cigars that some other stores stay away from.

They have everything and more. I went in for a vape and…read morecame out with a full bag of items. The three guys that work there, (1 was a manager Billy), are so knowledgeable and nice. I'm glad I looked around and saw everything they have as I didn't know some of the stuff even existed. One item I have been wanting I did not know what it was called and very poorly described it. They had it and it was the same price I paid years ago. Some items they sell: kratom in powder, capsules, drinks. Exotic foods meaning Doritos from China without all the junk the United States allows companies to put in it., shroom bags, $6 rolling trays (and up), kava drinks/items. Like I said, stuff that I never even knew existed. I mean reason for writing this review is because of the phenomenal customer service... and great prices.

Terrible service, next to no vapes. Don't expect to use…read moreyour wife or husbands debt card because they will decline to sell it to you. ID must match the card name, absolutely ridiculous

Thank you D.J, for helping me. You went above and beyond and fixed my broken vape when you really…read moredidn't have to. Everyone there is always helpful and friendly. You have my business for life. I gave top rating because it was well deserved.

Love this place! Very friendly service and not judge mental in anyway. They will hook you up with…read moreexactly what you need whether it's a beginner or someone who has mastered the art of vaping. They have lots of yummy flavors of Juice/ E liquid at a very reasonable price. They also have a great deal on mods! This is where I bought mine with my tank and I couldn't be more happy at all definitely check them out

I bought a carton of Marlboro reds $70.10 not the best price in town but support you local small…read morebusinesses!

Worst service ever!!! Do NOT go to this location!!! If I could give 0 stars I would! Typically…read moreI'm a fan of Smokers Haven and will suck up their higher prices but the manager at this store has to be one of the rudest individuals I've met. She knows nothing about customer service - would rather put inventory away than help a customer. I have had 2 separate issues with her so I have learned my lesson and I will not be going back to this location and I recommend you do the same - AVOID this location at all costs.

Clearly the only other person who has reviewed the company has a personal thing against the…read moreowner.....as he's reviewed all the smokers haven locations in the area...and they are all about Brett not speaking to him lol. I've always had a good experience here, the staff always welcomes you when you walk in, I've never had to wait more than a minute or 2 for assistance and those few times you could plainly see they were busy with others. They always have great suggestions on new flavors to try out and are very knowledgeable about their products when I have questions. I also do want to make a point to say that while I don't personally know the owner, I did visit the store one day while a guy who I assumed worked at all the locations doing merchandising, stocking and product updates. They were busy and he also looked very busy but he was standing by the product I needed locked in a case, he happily grabbed it for me and even cashed me out while stating "sorry! Don't use these frequently lololl". I've worked retail management and to be clear, this guy did not HAVE to assist me as there are front of the store staff working and getting paid for it, he took the time away from his own work assignment to help me and did it with a genuine smile on his face. So....."Brett, If this was you at the west Manchester location, THANK YOU. You have great customer service skills and no problem stepping in to assist your employees!...if this wasn't Brett...good job whoever you are..AND GOOD HIRING JOB BRETT!" Ps. The reviewer below only gives 1 star reviews. I checked the profile. Consider his experiences at your own caution and like mine better

Worst service ever!!! Do NOT go to this location!!! If I could give 0 stars I would! Typically…read moreI'm a fan of Smokers Haven and will suck up their higher prices but the manager at this store has to be one of the rudest individuals I've met. She knows nothing about customer service - would rather put inventory away than help a customer. I have had 2 separate issues with her so I have learned my lesson and I will not be going back to this location and I recommend you do the same - AVOID this location at all costs.

Me and my friend over there two or three times a day him and his wife are very very nice peopleread more

Great selection and staff, stores upstairs mixed in with other business, never seen so many high…read moreheels if looking great place for your girl lol

I went there a couple of nights ago to pick up some toys and after I checked out and went to leave…read moreI could clearly hear both employees talking about me and laughing. it was a very uncomfortable experience and I just feel as though it should be a judgement free place considering the products that they sell. very displeased.