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Smokers Haven- Manchester

2.1 (24 reviews)
Open • 8:00 am - 10:00 pm

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Photo of Eva H.
40
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5 months ago

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9 months ago

Tyler was super helpful and with picking out a vape and juice to get off disposables I will deffinetly be back for this great service

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6 years ago

I bought a carton of Marlboro reds $70.10 not the best price in town but support you local small businesses!

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Photo of Ny Z.
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7 years ago

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7 years ago

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3 years ago

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10 years ago

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6 years ago

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7 years ago

Service still sucks. You get the run around to for the simplest thing. Go anywhere else honestly.

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6 years ago

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7 years ago

I just buy cigars from them. Their prices aren't bad & they've always been courteous and helpful to me.

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6 years ago

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7 years ago

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9 years ago

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9 years ago

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10 years ago

I contacted their home office who contacted the Manger of store(Adam). Adam allowed an exchange for another tank.

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Photo of Dan W.
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9 years ago

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11 years ago

Excellent customer service, great product knowledge and HUGE selection! I know why I keep coming back! Thanks Rochelle, your the best!

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7 years ago

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11 years ago

I had higher hopes for their product. But without even moving my water pipe roughly at all within 2 days it slide apart???

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C S.

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10 years ago

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10 years ago

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10 years ago

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Photo of Lisa F.
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11 years ago

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Ask the Community - Smokers Haven- Manchester

Smokers Haven - Manchester West

Smokers Haven - Manchester West

3.4(9 reviews)
1.2 mi

Worst service ever!!! Do NOT go to this location!!! If I could give 0 stars I would! Typically…read moreI'm a fan of Smokers Haven and will suck up their higher prices but the manager at this store has to be one of the rudest individuals I've met. She knows nothing about customer service - would rather put inventory away than help a customer. I have had 2 separate issues with her so I have learned my lesson and I will not be going back to this location and I recommend you do the same - AVOID this location at all costs.

I bought a 35 dollar glass piece from this shop approximately 2 weeks ago. I've since called 3…read moretimes and sent them a video of the pipe. I've yet to receive a refund. When I called again today , they both claimed that they were informed of the situation and then tried to claim also that they didn't fail to call me back (how were you informed then?) nor did they attempt any further outreach on the situation. Only after I called a 4th time, was I told I was out of luck! the pipe came with a hole in it, i sent them a video that day, I offered the woman to send a video of me destroying the pipe for a refund and she told me I had to wait over the weekend because it was a Friday (this was the 8th of december)! after weeks of calls. I should have just done a chargeback after getting the phone call pulled because I was already offered a refund in return for the video of the flaw! 2 hours invested to try to get glass handled that is very clearly flawed if you can see how thin it was on some part of the pipe. a toothpick sized hole like this would not be detected even if I did your "so-called water test" your staff did NOT suggest. I thought you were a glass shop, yet you aren't willing or knowledgeable enough to inspect glass to see if it was indeed flawed upon manufacturing? Irrespective of the fact the pipe was used, 1) its clearly manufacturing 2) if you gave me $1 for iso alcohol I'd have cleaned it out, but with the amount of time i've spent on the phone I shouldn't have to spend more going down to the store to deal with this. My issue felt like it was not taken seriously as a customer and I felt forced to assert my stance as an honest customer trying to get things resolved during the phone interactions. PS: if you're going to reply to my comment, tell me you'll be providing me a solution, not a one-liner to save face on your Google Reviews. This was a $35 pipe, imagine if I bought a $100+ one and got this kind of service! - JT 12/11 update Edit: 5PM on Monday and I didn't receive a call! big shocker. One of the worst experiences I've had with a local business in the area. I feel robbed. edit: called in just now, the manager was clocked out that meant to call me! never called me. 12/13 spoke to a manager at this location, they advised me the owner refused to send the funds back to my credit card and I would have to come in person even though I am physically handicapped. I asked if they could give me $10 to uber to the store because I can't drive and they said no. Buyer beware, this shop has not been friendly to the physically handicapped. - JT

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Smokers Haven - Manchester West
Smokers Haven - Manchester West
Smokers Haven - Manchester West

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Craft Beer NH - Beer Store Manchester NH - Beer Store Manchester NH

Craft Beer NH - Beer Store Manchester NH

3.0(23 reviews)
0.2 mi
•$$

Tried calling the store to speak with someone and they hung up on me 3 times with "were good man"…read moreWhen I called back the guy says "sorry to hurt your little feelings but we are good man" super unprofessional place of business.

What gets me with these guys? They won't give prices over the phone, precluding anyone from…read moreprice-shopping "from the comfort of their home (or phone)." "It's our policy," I was told. Hmmmm, SHADY. They refer you to the website, which didn't allow me to look for the vape I asked about, but it DID show the up-sell (only packs/kits and such). I worked in sales for a long time, and this "policy" smacks of bait/switch, or at the very least, of the type of business that counts on being able to take advantage of walk-ins... doesn't matter if a consumer sees the price on the shelf or on the box in the store, because places like "Holy Smokes" rely on people making the trip in and buying (settling) for whatever price-point offered because they are already there (and who wants to drive or walk all over kingdom come)? I wound up calling another smoke/vape shop in town, and the gent there was super-helpful, answered all of my questions, and gave me a price right away. Guess who got the sale? The other guys. (P.S. Smoker's Haven West is the best). So, HEY! Holy Smokes, take a play out of their playbook, will ya?

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Craft Beer NH - Beer Store Manchester NH - Chisle

Chisle

Craft Beer NH - Beer Store Manchester NH - Acid kuba kuba cigars

Acid kuba kuba cigars

Craft Beer NH - Beer Store Manchester NH - The sign

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The sign

Smokers Haven- Manchester - tobaccoshops - Updated May 2026

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