The wait was long, but the food was good and hot. The guy who took our order was friendly. The…read moreplace was pretty clean for a fast food joint.

I have had nothing but good experiences at this JITB. It's not as quick as some places but the…read moregood is always really hot and fresh. I prefer it that way. Staff is friendly. Good is always super tasty and my orders are always correct. I go there over any other place. I only wish they were open earlier for breakfast.

Burgers, fries and Gyros are very good ! Price point is very good, along with very nice staff.read more

Really disappointing experience at AJ's today…read more They have a handwritten sign saying there is a 4% charge to use a card. When I used my debit card, the employee, Judith Gonzalez, told me the 4% fee still applied. I explained that debit-card surcharges are not permitted under card-network rules. Her response? "I just work here, dude. So you're going to need to call the owner, my boss, dude." I asked, "What did you just call me?" and she replied, "Dude." I told her that was incredibly rude and disrespectful. She said she wasn't trying to be disrespectful, but that's certainly how it came across. I understand she didn't create the policy, but there was absolutely no reason to speak to a customer that way. AJ's needs to review its 4% fee on debit-card transactions. I'll also be reporting the surcharge through the appropriate channels. Really poor customer service and a completely unnecessary interaction.

It's portillos. It's delicious. We like this location but have been to so many different locations…read more Food is hot, not a long wait, we love the inside theme and decor. Workers are friendly. Prices are higher but all fast food is unfortunately. We cut out a lot of fast food and junk food so this is our treat and I'm happy to get it once in a while. The hot dogs are the best but these days are on the drier side sometimes on the outside but the insides are still juicy. Can't go wrong with a cheese dog or Chicago style. My go to used to be ketchup and onion Bf always get a chili cheese dog and likes it. The beef is delicious. Charbroiled burgers are exactly what you want if you crave a burger. Not thick patty, that grill taste, the BEST buns with fresh crispy lettuce and mayo. Grilled chicken sandwich was always my go to but it was a hit or miss eventually after some chewier fat pieces. I'm not a thick / cake chunks shake person and only tried the chocolate shake once I think but people rave about them. Onion rings and fries are the bomb.

Food is always good. There chocolate cake is amazing, very tasty. Great chocolate cake. Chili is…read moregood People always friendly. This restaurant is really cool Highly recommend

Nothing was done well. I only ordered 2 shakes... waited in the pull up spot for 20 minutes, before…read moreI had to get someone's attention, letting them know. They came out a bit later... with a "here ya go". What is with the completely incompetent workforce at fast food restaurants these days?

For "fast" food, it's the best. They also have great salads and other healthy foods. I've never had…read morebad food or service at any Culver's but this one is exceptional. On Monday evenings, they have a magician for the kids.

Somewhat slow service but I've always dined in. Maybe drive thru is faster. It always tastes…read moreamazing. Staff is friendly. Welcome back Jack

Stopped with the family because of The Simpsons cups. Ordered at the kiosk and then found out they…read moredidn't even have the box or the cups. Nothing posted to show they were out. They said they'd mail it to me but it's been over a month now. On top of that, the order was completely wrong and the tables were filthy.

Definitely a great beef. Nice drive through window for quick pick ups and nice staff.read more

Went with a friend to try it out since we go to the brewery just down the way regularly. Order:…read moreBeef sandwich with giardiniera meal (fry's+soft drink) combo giardiniera, rings and strawberry shake. Sandwiches were GOD AWFUL!!!! The sausage was cooked to a mummified stick like appendage with a little beef "sprinkled on ( don't ever order a combo anywhere, just order two different sandwiches and slap it together) both sandwiches were D R E N C H E D in giardiniera oil we used so many napkins to absorb the oil, they were the worst we have ever had. Each bite brought more slop. Told my guest I needed a squeegee to remove oil from hands. It was to the point of seeming like someone was being purposely ignorant behind counter with pouring oil on sandwiches. Order took 10 minutes after order was placed. Girls had no clue how to use register. Fries were good, onion rings over cooked by far shake was very good with ZERO taste of strawberry. Must be a single pump of fake syrup used. Meal Was a whopping $40. I get it, everyone is trying to get a built in pool or the bigger lake house by gouging customers -oh plus the %3.5 using a card by every single patron using a card, what a racket!,-but PLEASE at least give me something that is within the realm of good. I will definite not be back. One and done!!! Next time in area try the micro brewery food down the way a bit you won't be disappointed might see you there.

On our list of "to go" places. Great sandwiches which do not hold back on ingredients. Love the…read moresubs. Also an extremely clean and well organized business. Go once and you'll put it on your list of favorites.

DO NOT ORDER CATERING! Ordered 7 boxes of subs for a graduation party on 6/20/26. Asked the GM of…read morestore to cut the subs into 4 pieces instead of 3, which is their standard method. Stores in Frankfort, Orland Park and Tinley Park have always accommodated this request without an issue in the past. When I arrived the order was not ready at the chosen pickup time of 1:30pm. When inspecting the order at 1:38 pm to ensure everything was correct, I was informed that they cut the sub into 6 pieces instead of 4 pieces. I was fine with that even though annoyed that my request was ignored. The bigger issue was that they did not individually wrap the sub pieces and put 2 pieces in one wrapper. When I questioned this, I was given a variety of excuses and treated like I was in the wrong. They reluctantly corrected their mistake and wrapped the pieces individually as they should have been done originally. However this process took over an hour even though I was told it would take 5 to 10 minutes. They finally brought out the boxes of subs with the corrected wrapped pieces, though they only completed 6 of the 7 seven boxes hoping that I would not notice it. I asked them to finish the uncorrected box, and the worker responded "Oh, you want this one done too?" As you can see in the photo, the subs barely had substance to them, and we felt the sandwiches were skimpy and were embarrassed to serve them to our guests. I contacted corporate to find a resolution to this horrible order experience. Rather than trying find a solution, corporate berated me via the email exchange, deflecting the blame on me, and repeatedly called it "my misunderstanding". Throughout the communications, not once did they take accountability for any mistake on their part. In one communication they insisted that if they had cut the sub into 4 pieces that the subs would not fit into the box properly. HUH !?! 4 piece subs won't fit, but 6 piece subs did? Go to another sandwich shop if you want to be treated like an actual human being and get value for your money!!!

Location is always good! Food is always served hot and ready! Wait times are usually pretty quick…read more Staff is friendly.

Can't stand the granolas working here. I no longer go. It's like they are in training to become…read morebaristas at Starbucks.

The service is slow, no clue how to run a store, and the orders are wrong 50% of the time…read more I would not post this if it weren't true.

Little to none wait time. Greeted when entered. Great food and reasonable for the price.read more

Great beef sandwich sandwiches. Quick service they run daily deals if you sign up for their text…read moremessages. I just overall like this place.

This location is a roller coaster. Sometimes great, sometimes not. I can't put my finger on it…read more Generally, the service is good. The store was very clean. The food was pretty good but the cost is a killer. Bidenomics at work! 3 small cheeseburgers and a cheese and beef, small drinks and fries was over $50.