Definitely want to avoid this place. I have stayed in several apartments before and this was the absolute worst. What became my biggest concern with the apartments was the scuzzy lawn/maintenance guy with has control issues and bully attitude to the tenants. And knowing that he has entrance keys to all the apartments became a real concern. Driving by, one can see the apartments are old and not maintained. They need to just bulldoze the place down. read more

I've been without AC for two weeks. Both pools are closed. No 24 hour fitness center.

The office told me that my apartment is going to be ready for me to move in after 15 days. I called a day before the moving in day to ask them when is it the best time to come and sign my lease? she latterly said your apartment is not ready but you can move in and we will send the maintenance to finish the work this week. I had to trust her because I had no time to look for another apartment. Now it's been two months every week I call them and they day we ordered you parts but it haven't arrived. Please if someone know what to do call or text or email me. My phone number is 7859254810 abduh.asiri@gmail.com read more

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Raintree Apartments first off for a fire trap. Maintenance said but holes in the wall no fire stopper repair has been done to stop the fire from continued up to another floor. Black mold is another problem specially in downstairs electrical rooms close to laundry rooms. Laundry room door never cleaned dirty. Brown spiders are another problem come in under doors bathroom fans windows plumbing areas very poor maintenance Maintenance department very slow to respond to maintenance problems if they show up at all. Management is very poor and I don't they work good as they get you to sign up for their apartments. after that you're on your own. In winter prepare to be cold. read more

I have lived here for almost a year and plan on being here for a while. The folks that run the main office are all very nice and pleasant. I think people forget how hard it is to run a huge facility such as this one. They own both Rain Tree and what used to be the Warren House which is located on the other side closest to Dairy Queen. I wish they did a better job at keeping the property clean and free of litter and trash. Overall though, considering the cost of the apartments (very affordable), this is actually a nice place to live. I haven't had any issues and this place is pet friendly. The buildings are quiet and well built; barely hear your neighbors. read more

This place is terrible the service is terrible I had two work orders put in for my toilet and my AC and no one came and checked it and then they said they didn't have everything I needed when I moved so I got charged more money and I have e-mails showing that I sent said documents and the Girl in the office was just o it just this one month so they don't care it's not their money read more

Worst place I have ever lived! I would give them a 0 if I could. There are major bug problems throughout the buildings. Black mold and bugs all over the building I lived in. Everytime it rained outside, it rained inside my building. They left me and 3 other tenants without a/c for 2 months in the summer. Power outages all the time. One of my neighbors also went to the bathroom in buckets when his toilet broke so the building smelled terrible and they did nothing about it. Each month I got a letter on the door that my rent was late and had to call and remind them that i had a receipt and paid. The people in the office are extremely rude and don't have time for complaints or maintenance issues. The maintenance guys are wonderful but should be paid way more for dealing with the office workers. Don't expect to get your deposit back after you move out, they will find charges just to keep your money. Plus no final walk through with anyone so they don't have to explain charges. Do NOT choose to live here!! read more

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My boyfriend and I moved here 3 months ago and we are very pleased with our apartment and the apartment grounds. I believe every apartment complex has issues, any time I have a concern I bring it to the property manager and it is taken care of in a timely fashion. They have a security office you can call 24/7 as well as maintenance staff that are on call. Other than the occasional car driving by with loud music, the noise level is minimal. The apartments are clean and nicely priced. All the staff is caring and friendly. We feel safe in our apartment and are very comfortable here. :) read more

I went to the office regarding our outrageous electrical bill and was told by the Property Manager that we should contact Westar Energy because the problem could not be the A/C system. When my roommate checked the furnace filter we found that it was totally clogged. When the filter was shown to the Manager and told this could not have gotten this way in the 2 months we lived there, she was very rude and told us to change it ourselves every month, picking up a filter when we paid our rent. There is also a roach problem in this building. Also the pools are green more than half the time read more

The maintenance is excellent, always prompt and thorough. I Feel safe and the management is outstanding in keeping the place running, and keeping their tenants top priority. The rent is very reasonable, and the location is very desirable since it's so close to Shunga park. You'll love that your so close to shopping and access to highways. read more

Me and my girlfriend have lived in these apartments for over a year now. Have had little trouble with the property it self aside from random firing off of firearms(35 rounds to be exact since we've lived here.)and a few break ins to apt and vehicles. With all that the around, the worst part is the actual management. Absolutely disconnected from the community they cover, oblivious to the break ins and other security concerns. Thats just me venting. The last experience before I turned in my notice of 30 days was a discussion I went to the office for over my security cameras I installed. I had already had concerns about lease violation but considering the Kansas landlord tenant act felt I was within my rights. I was met with sharp and short responses to questions and concerns. Explained that my sudden security concerns were due to a break in to an apartment RIGHT NEXT DOOR TO US! I quote " if you don't like it, you can put in your 30 days." I looked at her in amazement since I myself had worked in apartment management and never ever thought to phrase and emote in the nasty manner the manager had just shown. I have had repeat issues in dealing with these people. I have witnessed biased and uninformed notification and the word "tacky" misused to many times to bare. I run an electronics repair company and will use them as examples of poor customer service and retention. I will recommend nobody to these apartments, not for the poor upkeep of the property but of management. I will give credit to the hardworking and friendly maintenance. A more qualified property deserves their work ethic. Side note- Was just discussing with my girlfriend, we concluded that after living in a previous poor maintained and mold riddled apartment; we'd actually rather deal with that then ever deal with these apartments again. ADVICE: TAKE VIDEO OF YOUR APARTMENT, we've had stains rise in obvious places we've never had food or drink near. Update: Was just taking pictures of the property to post for informative purposes when I was hostily confronted by one of the maintenance personnel. After just raving about their work ethic, I was physically threatened and had my character questioned as to calling me a drug dealer. Seems like someone needs to watch the people that are committing crimes here. This man walked within a foot of my face and said "what are you gonna do?!" while wearing company attire and on the clock. Called me a drug dealer loud enough to hear across all the parking lots. Pictures are attached, and best believe I have video of the maintenance man. DO NOT BE WON OVER BY THE LOOKS, the tangible and intangible quality of this location is awful. read more