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    The Overlook

    2.8 (5 reviews)
    Open 9:00 am - 6:00 pm

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    Ask the Community - The Overlook

    Mt Vernon Apartments - Where to call if you have problems getting your deposit back.

    Mt Vernon Apartments

    (4 reviews)

    The current office management staff asked that I write a review of this place. I am moving out…read moreafter 4 years living here. The buildings have good bones, and the apartments are relatively comfortable. It is a safe place to live. Management is a revolving door. Some of the office staff they hire have been nice, and some of them have been competent. The frustration started for me in 2023, when the management notified me they needed to do a plumbing repair. This repair involved tearing out the wall in my bathroom / bedroom closet to address some rusted, leaking drain pipes. This project was started, but then the owners fired that manager for starting too many maintenance projects (according to the manager). I had a hole in my bathroom wall for six months before it was finally repaired. Two years later, they came back and acted like it was an emergency to actually finish that job. This company owns over 30 rental properties in Topeka. They employ their own unlicensed maintenance workers (plumbers, electricians) who complain about the volume of work they have to do. One plumber actually needed to use MY tools to get the job done. Do you want to rent from a slum lord?

    If NEGATIVE stars were available, they would get multiple ones. I agree with the last reviewer,…read moreDON'T LIVE HERE! MGMT DOES SUCK!!! If for some reason you decide to, know this: 1) Take pics of apartment before you move in and move out. It will save you frustration later. 2) My daughters moved out back in August and it is now almost February and we still don't have what THEY agreed they owed us for a return deposit. The check is always "in the mail". I have heard of snail mail, but after this long I could have walked from Oklahoma (Corporate) to Topeka faster. Still have not received it. 3) I spoke with Topeka Housing and Credit Couseling today and they advised me that the apartment management has 30 days to put in writing to you if there are any issues about your deposit and return any amount of the deposit that you are entitled to. If they don't follow this Kansas statute, you can receive up 1 1/2 times the original amount of the deposit. If you call the number in the pic below, they will email you a form to pursue. It is super easy! 4) The management at this apartment complex has been a revolving door this past year and the new manager uses that to string things out even further.

    Chalet Apartments by StoneCreek Living

    Chalet Apartments by StoneCreek Living

    (18 reviews)

    This has got to be 1 of if not the worst place in Topeka. I took a unit as was transferred with my…read moreemployer. The 1st month i lived there my Jack got broken into. The office personnel are useless. I finally moved back to civilization, after several other issues (there was theft, apartment break-ins even stabbings). After moving to a different part of the state a friend sent me a package, the forwarding order had expired. I received email notice from USPS that a package was delivered. I called the office- was told she didn't know anything about it. I had a dear friend drive across town to see if it was at the door. It was not there, my friend stopped at the office & was told that nothing was turned in but we could check back. I called the next week & again the most "helpful & pleasant" office staff advised we'll no one has brought it in. I made a total of 4 more calls to check status. Fortunately, there was a temp he was so professional & nice I knew he wasn't a full time employee. He checked with mail carrier & it wasn't placed in the mailbox. The last time I called got a Shitlay employee she wasnot so nice or knowledgeable. Still nothing had been turned in & NO ONE in the office could check with the residents in that unit. Nice to know that the level of customer service, or lack thereof, has NOT changed one bit. Good job in training the staff, Eustacia!! Don't even think about this place​

    Excellent location. Across from Gage Park. Friendly staff. Clean apartments. Knowledgable…read moreMaintenance. Autumn in office is really helpful and nice.

    The Overlook - apartments - Updated May 2026

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