We needed a little getaway so we decided to stay here. It Mission Inn Hotel & Spa is a beautiful…read moreplace filled with charm, character, and rich history. We stayed in the Junior Suite, and it was spacious, comfortable, and perfect for relaxing after exploring the area. Right across the street is an antique and merchandise marketplace that's definitely worth visiting if you enjoy unique finds and vintage pieces. The hotel also has several restaurants onsite, which makes dining very convenient, though there are plenty of nearby restaurants within walking distance if you're looking for more affordable options. The pool area was nice, although a bit small considering how many guests the hotel accommodates. Still, the overall atmosphere and vibe of the property made up for it. The staff was friendly and welcoming throughout our stay. One of the most fascinating parts of this hotel is the history surrounding it. I didn't personally get to see them, but there are said to be nearly 20 miles of catacombs beneath the hotel. Riverside itself has a deep and interesting past, and if you enjoy haunted history and spooky storytelling, this place adds another layer of intrigue. Many people say the hotel is haunted, so it's worth researching before your visit if that interests you. Also nearby is Mount Rubidoux, which is absolutely worth visiting for the views and history. If you enjoy local legends and historical stories, look into the history of the priest connected to the cross placed at the top of the mountain in remembrance. It adds even more character to the area. Overall, this is a beautiful historic destination with plenty to see, explore, and experience around Riverside.

The worst hotel we stayed at ! Made reservation for 2 queens…read moredeluxe . Instead got boxy , noisy room above restaurant ! Noisy until 10:41 . Foot steps above ceiling until 12: 57 . Thermostat set at 72 impossible to regulate higher and we can go on . Sheets in bed wrinkled...House keeping not doing their job ! Room had 1 king against the wall . Room definitively set for single person . Towels for one person !!!Will not come back We have spent Xmas , Thanksgiving here with our kids and grand kids for years Mission Inn lost one of their regular clients .

We checked in later in the evening and we were tired from traveling. Staff was welcoming and…read morefriendly. When we got to our room we discovered many issues. There were stains and trash in multiple spots from other guests, when I tried to use the phone to call the front desk I found that the phone did not work because of a broken cord, sweet. I went down to the front desk to report my problems, as I left my room my door would not latch shut. At the front desk they were apologetic and offered to switch my room in the morning, as it was close to midnight. I was advised to send my photos and videos to the front desk email, which I did. Inside looks new and clean. Lobby is spacious and has plenty of places to sit and relax. The patio is nice and has a grill, the pool looked clean. We did not go in, too windy. Elevators ran a little slow. Breakfast was buffet style eggs (various ways) meat and potatoes. There was also a waffle station, oatmeal station and toast. Fresh fruits and yogurts available. There was coffee and hot water available. This hotel shares a small parking garage with the neighboring hotel home2suites. Short walking distance to Fox Performing Arts Center.

Okay l, the hotel is nice when you walk in. When you drive up, another story. The driveway is a…read moresmall set of 2 tandem parking spots, separated by a concrete island. You have to drive up, check in with valet, unload bags, check in, take bags to room, then ask valet to bring your vehicle back from around the corner in the parking garage. Or, you can opt to self park. Both options are $29/day each. The front desk had 2 people up front, no one was checking in and I stood facing the front desk for about 9 long minutes before anyone acknowledged me. I was in a time crunch because I asked the valet to hold my truck and not park it as my conference event would be starting soon. I was able to check in, make my credit card payment, and get my room keys. I had to ask about the free breakfast, free one-time per stay Happy Hour, and the perks. I took my bags to the room, and noticed that it was clean and tidy. The AC was set to 72 degrees. The lighting was off and there was a whole half of the room that relied on the standing lamp, and no wall switch for it. I made it back downstairs and retrieved my truck. Once I returned from the conference event I gave my truck to the valet for overnight parking, came into the inn, and went to my room. This is when I found out that the restroom toilet did not have a reliable flushing knob. It's one of those that you have to hold down. Anyway, I was fine and lived through it, it happens. The cons from this stay: 1. Sheets and pillows smelled like funky body odor-asked for front desk to change them out, and was told no housekeeping until check out day. 2. Toilet flushing handle requires holding down 3. No housekeeping until check out day 4. Pull up parking not available without ba, busy street with not parking options 5. My favorite maxi dress was missing from my luggage when I got home. Pros: 1. Close to the Riverside Convention Center-1 block across the street walk 2. Happy Hour Taps 3. Free Hot breakfast 4. Beautiful lobby and dining areas 5. Has a pool 6. Great gym 7. Nice towels 8. Comfortable beds

Conveniently located in downtown riverside. The rooms are…read moreclean and spacious. The check in was smooth and flawless. The plus point is they offer breakfast which makes it very convenient. The staff are very friendly and helpful. They have self parking and 30$ per night.

Always a nice place when you need a main point to enjoy Riverside. The property is staffed with…read morevery kind and helpful people. We were late to breakfast and the ladies when back and grabbed us a cup of hot coffee thank you! The property is clean and adequately decorated. The parking lot is very close and just around the corner from the Mission Inn.

Great service best place. Kayla and Stephanie are awesome great customer service. overall was A…read morepleasant visit made us feel like home greatly appreciate your business.

Dianne was very personable and helpful in my stay. She had great energy and conversational with the…read moreGeist around. Great service!

The shower was dirty and had a million pubes. They came and cleaned it. The lady took photos of it…read morefor management and it took her 10 minutes to get it clean, and said 'that was disgusting!' They offered me a free breakfast as compensation.

Visiting the hotel for an event in their grand ballroom. Reception lobby was spotless and well…read moreorganized with welcoming service. Staff were so courteous and kind. From the main entrance keep right and head straight down the hallway. There will be a double doorway with a few arcade games leading to the arcade room to the left and patio space to the right. The ballroom will be just ahead to the right. Nice large stage and space for events or special occasions. Sound system and large screens. Designated parking structure.

When we arrived GPS took us to the back entrance, which is so underwhelming. But once we got our…read morebearings and figured it out, both my husband and I were so impressed with the hotel and the staff. Checkin was so easy and the convenience of EV chargers- complimentary for paid guests. Wow!! This was a plus for us. The room was so nice and clean. It did also have chargers for smart devices in case you forget yours. They also offer a continental breakfast, the food was all fresh and nicely presented. What we are was good, eggs, bagel, and oj. Check out was just as easy. We would definitely stay here again.

So walking into the hotel, I really liked. It was clean, organized and looked sort of new. Maybe it…read morewas remodeled. The girl at the front desk was super nice and friendly and checked us in very quickly. She offered us water and snacks. The room was very nice too. We had a queen bed with a tv in the room, coffee machine and fridge. No smell or anything in the room. Here were the problems however. The bed was lumpy along with the pillows. I woke up the following morning with back pain. They had told us breakfast was included so we went downstairs and again were disappointed. There were scrambled eggs, bacon, toast, cereal and fruit. Juice and coffee as well. The only good thing was probably the coffee. The eggs tasted like they were out of a carton and watered down. So my advice would be skip the breakfast and go somewhere else, which we later did.

This motel has black mold in the rooms sure to lack of ventilation. Hotel is aware and does nothing…read moreabout it. Also has exposed outlets .

This place is nasty and dirty Sam's customer service is rude I booked the room on AAA because im a…read moremember and wasn't told there was a $100 deposit when booking I told him i wasn' taware of the $100 deposit . Sam told me Im not going to argue with you either you pay the $100 deposit or you dont want the room and that I should have booked the room through their website and used my AAA discount and i need to call AAA and tell them they need to put a $100 deposit is required. He also told my daughter if we paid the deposit in Cash it would be $200 which that didn't make any sense at all we paid the deposit and the room was filthy nasty mold in the tub corners dead roaches the sink faucet has limescale the bathroom lights the bulb was out a dried noodle on the picture frame shampoo bottles almost empty hain in the bathroom sink shower head was corroded the floor was dirty not swept poop on the wall under toilet paper holder just disgusting i will never book with this establishment ever again this is the nastiest and dirtiest place i have ever been to.

The front desk staff specifically Leah was extremely helpful not just for me but for the person in…read morefront of me in line. Leah was patient, professional when explaining everything about the hotel. I am a diamond member and Leah definitely made me feel like a diamond member.

Nef kinda sucks, but the room was nice. My landlord made the reservation because my house needed…read morerepair. She extended the reservation for two days. My husband went to work and I stopped by the front desk to make sure there would be no interruption in my stay. I was told that they needed an additional $50 deposit per day. This wouldn't have been a problem if I had a credit card, I did not. I asked the front desk ladies (very friendly) if I could pay cash. They said no, and rules are rules. I thought of getting a prepaid visa card and they said that would work. Luckily my husband had a friend pick him up for work and left the key to the car. If that hadn't happened, I would have had to walk 6 miles round trip to the nearest store to get the prepaid visa to give the additional deposit. At one point I was warned that my key would stop working if I didn't give the deposit. This would have left my cat trapped in the room by herself, and me locked outside. Lol! Thank goodness it didn't come to that. Nef could have easily taken cash, or charged the additional deposit to either of the 2 credit cards used in the booking. His inflexability and crappy attitude were the only bad part about our stay. The room was quiet, clean and comfortable.

Staying here for 5 days because I have stuff to do in the area. This place is...definitely…read moresomething. It's been one day and I already wanna go home. The room is filthy, there's hair in the tub that definitely looks like it needs a good bleach scrubbing too. The floor is tore up and also dirty. The bed is okay, not super comfortable but still probably the cleanest thing in this room. We do have a window, and outside is a broken down wall with a ton on trash and filth outside. The curtains have cigarette burns and a possible blood stain. The door to the bathroom doesn't latch and looks like it was busted into. And the couch is broken and at a slant. Also roach infestation! The room is probably the best part of this place. Outside is tons of homeless and druggies. I watched one vomit in front of reception and the poor cleaning lady had to chase him away with a mop and clean it up. Also, the reception is a window that a movie theater or fast food restaurant would have. You don't go inside. Sketchy. However the lady who helped me check in was very nice and the staff I have met so far has been rather helpful and friendly. Can't say the same for the people staying here. The people in the room next to us loudly fight and have a dog that barks loudly. Only reason I am giving 2 stars is because friendly staff and the free coffee is decent. But don't stay here if you have a choice.

Not only the front desk would not answer my calls or the central reservation desk…read moreBut there was no way to chk in at 1130-12midnight ...I got charged for the night that could not stay and still pending refund for the charge. If the hotel chain can read this please help and at least refund my money and try to implement some service standard so this property won't charge money for not providing service and be a thief.

Amazing stay was a much needed break from work room was very cozy and relaxing with a huge spa tub…read moreawesome stay

Spotless clean, I was extremely surprised. Great price, I…read morelove the electric chimney heater, also includes microwave, refrigerator, and they're kind enough to also leave your toothbrush, toothpaste, bunch of other little good things. So you would say why not if five star right? Well, at 3am, some guy was dying outside instead of vomiting and coughing inside his room. He decided to wake up everyone, the intense cough and vomiting, lasted approximately 20 minutes, then at 6 AM the lovely guest upstairs decided to wake up and make intense love, you could just hear all the humping and thumping. I was like great now I'm being woken up every three hours when that ended then I hear the lovely train.. honestly my sleep was horrible there maybe next time I'll ask for an upstairs. Also another thing I did not like was that their pillows were just not my type.