We purchased a Rainbow vacuum a little over a year ago.
Yes, probably the most expensive vacuum we've ever purchased, but to be fair it's more than just a vacuum. It's also an air filter. It cleans everything using water. Of course, we were given a demo before buying this and fell in love.
Bob is the owner/manager of this business. He was wonderful! I've called several times inquiring about information before I actually came in. We've been having a problem with the cord staying in the outlet. Bob was able to straighten the metal prong and it seemed to be tight when we plugged it in their outlet. So we'll see.
Also, we somehow cracked the water reservoir. A replacement is $90! I was definitely taken aback by this.
Bob was extremely helpful by showing me how to take the bottom part off to be cleaned. He also showed me how to take the vacuum part off to be cleaned as well.
I was happy to see he had all the deodorizers for sale there as well.
I'm so happy I found this place! Gotta stay on top of this $3100 investment! read more