I had acrylic nails put on for the first time for my son's wedding. When I went in a few weeks later to have them removed, the technician used plastic to pry the nails off. This resulted in my natural nail being pulled apart from the "quick" which was very painful and caused them to bleed. She then used the grinder at times grinding down through my nail into the sensitive tissue. For days after my fingers were so sore and my nail so soft from the grinder they are tearing. I did not learn until afterward that this is not the proper procedure to remove acrylic nails! Worst experience I've ever had and will not have this done again!!! read more

I wouldn't recommend it as they were very aggressive with doing my nails and i didn't turn out how i liked or wanted it. It was very chaotic all around. About a week into having these nails they were already breaking away and chipping at the top and usually my nails stay on for a good 2-3 weeks. read more

Rainbow Nails - . - Nail Salons Near Me - Halifax, Nova Scotia

they said they could do my check my told them it was gonna be a extravagant They called me to come back then told me they could not do butterfly or 3d design never going back read more

I would not recommend this place to anyone!!! A mani/pedi (or any service) should be a the very least a pleasant experience. Mine was terrrible!!!!!!!!! I will never go again and I regret going this time!!It started with me being directed to a chair that a lady just vacated and instructied to put my feet into the "tub" of water which had not been cleaned prior to the other lady leaving, she proceeded to start my pedicure I've had enough mani/pedis to know the order of steps, and she was skipping alot. I have never "twitched" so much while having a service done due to her roughness agreesive manner, she had a frown on her face the entire time making me feel she very much dislked what she doing or disliked me or both. When i was finished I had 1 cut finger and 2 cut toes...and yes, it hurt. The cost is equal to or higher than a "quality experienced" person would charge for a mani/pedi and pleasant experience. Terrible experience. I won't be back read more

it was alright. the nail tech didn't make much conversation which i don't mind. overall she gave me what i wanted. however the sides are a little bit messy, she did get a little aggressive, it was pretty good. i would probably go here again if there weren't any openings at my usual nail salon (jadore nails). overall i think they're pretty good. i also asked for shellac polish on the acrylic nails but she used gel anyways. read more

See all

I love Rainbow Nails! They have become my new go to! Make an appointment so you don't have to wait as a walk in. Although they do take many walk in clients. All of the staff are great, but Laura is my favorite!! Beautiful, glossy vibrant and clean nails everytime! I would love to see some additions to the colours available such as chrome or irradescent. But no complaints! Always a colour to suit my mood. Thank you Laura and Rainbow Nails!! See you soon! MaryAnn S read more

I visited rainbow nails recently instead of going to my regular nail lady. The experience there wasn't bad, but my nails are pretty sub par. They we're able to take me as a walk in, which is the best part about their business (it's impossible to get a walk in at better nail salons) however, the colour selection and samples are definitely outdated. Very much like they have no idea what's trending or popular in the last few years. The woman that did my manicure and pedicure was lovely, no complaints there. The environment is loud and chaotic though. The gel mani was only 50$ but... and here's why I'm writing the review... it started chipping immediately. The night I got home one nail chipped and the thumb nail chipped a day later. The manicure should last 3 weeks, or at least a solid week and a half before they begin to deteriorate. They need to invest in better lamps and polish. Very disappointed. The 10-15 dollars you save by not going somewhere nice ends up not being worth it when your nails look awful in 2 days. read more

Very unhappy with the experience at rainbow nails In Halifax shopping centre. This wasn't my first time here I have been here a couple times and been to many different salons but never in my life experienced something like this. The first picture is the one I showed the lady for reference of what I wanted colour/shape/length of nails. As you can see the colour is great.. two and a half hours later sitting in the chair and $70!!! This is what I walked out with as well with terrible costumer service from the lady that did my nails as well as the man there. I will never come here again and will also be sure I never recommend this spot to anyone. They over charged for everything which is fine if the end result was good. But this is TERRIBLE!!!! Over all terrible service. Terrible nails. Terrible prices for what they can offer. Should start focusing on being nicer to your loyal clients as they will be the ones paying your bills. read more

Rainbow Nails - What I asked for/showed the picture to the girl doing them - Nail Salons Near Me - Halifax, Nova Scotia

See all

I have an appointment at Rainbow Nails today so I go for my appointment and they tell me to wait for 15 minutes cause they're not free yet so I was like OK I understand it can happen sometimes so I went away and waited for 20 minutes so they call me because they said they're going to call me back which they never did after 25 minutes or so I went back to the store and no one came to receive me and after waiting for five minutes someone came and they said I need to wait more so they give me a call I wanted explain Aton from them but they told me to wait and walked away Worst experience everI hate the fact that they ignore appointments and they don't have respect for peoples time I would never go back to the salon anymore and I don't even want to give one to start like I don't want to give any start them they officially suck worst customer service ever read more

This place is a joke! I booked 3 apts, all for mani and pedis. 2 of the 3 ppl had the manis half compleTed when staff got up and started servicing walk in clients (to completion). We were ignored for so long they then moved myself and the person I came with to a table together with one fan to "dry our nails". Chunky mail polish, no top coats, no lotion or oil. they felt we were done cause they needed the seats. When it came time to pay they tried to charge us 4/5 different amounts well over $200. can't do simple math! Pulled out my phone and did the math then staff argued with me to then get the exact number I showed them. We were there from 9:30am to almost 1pm for nothing. got home and took the manis off, my child could have done better. I will never be back nor will I recommend it to anyone! read more

I went into Rainbow nails for a full set of acylic nails about a month ago. It cost me $45 for the new set and that included the airbrushed french tips. I was not overly impressed with the nails. They stayed on good, but they didn't look as good as I thought they were going to. The lady who did them acted as if she understood English; however, she was not good at speaking it in any way. I told her that I wanted my french tips straight across, rather than in a moon shaped curve. I walked out with a moon shapped curve and lets just say I wasn't overly impressed. I could have argued or said I wasn't happy, but what was the point, she didn't understand English well. She would have just shook her head. I will not get another set of nails nor will I get a fill at Rainbow nails. I wasn't impressed at all. read more

Rainbow Nails - Nail Salons Near Me - Halifax, Nova Scotia

Went to Rainbow Nails 1 week ago, last Saturday. Big Mistake! Big! I went to Rainbow out of convenience. I wanted to take my gels off and get a plain polish. I normally go to Princess in Clayton Park, but it was late and I was already at the mall & Princess doesn't do Sundays. When the 'Tech' was cutting my pinky nail and the artificial one at once, to get between them to remove the artificial one, she cut down so far that she cut my real nail and exposed the sensitive skin underneath. I had to immediately put a band aid on it after I left; I didn't realize how sensitive it was until I left and started using my hand, like putting my hand in my pocket, etc. Minutes after I left my polish was a mess. The 'Tech' who cut me was not clean herself. The staff were terrible; I saw other 'Techs' make mistakes while I was there and people whose 'Techs' left them waiting half way through their treatments. End of... Terrible experience, would never return or recommend. I got 1/2 of my $ back, the full refund they wouldn't consider, wasn't worth the fight with such an unprofessional crew. read more

See all

Got my nails done today, went it for a fill. I made an appointment so it took no time for me to get in and get seated, the lady I had was nice and gentle and kind. i found that the lady doing someone's nails beside me was quite rude and made the person feel bad for not having enough time to get what she originally wanted to get done, which was also simple. She also decided halfway through her nails that she possible might have to leave to go do someone's eyebrows. Overall i think it's pretty good, and i love my nails! read more

Rainbow Nails - Nail Salons Near Me - Halifax, Nova Scotia

Worst nail salon I've ever been to. The tools they used were dirty. The water for the pedicure was cold and no one even asked if the temperature was okay. The worst part was the lady doing my pedicure who cut me and tried to hide it when I clearly saw I had been cut. She dipped my open cut in the dirty pedicure water to wash off the blood and would only put antiseptic on it after I complained. I didn't care that it was an accident, it was the fact that she tried to hide it from me that pissed me off. I had to really push to get a discount, which was only 15%. They never applied any base coat to my nails either and my nail shapes are all off. I do a better job painting my nails than they did. The service was awful except for a younger girl who was nice. Everyone else seemed like all they wanted was your money. read more

Rainbow Nails - Yes, that is blood on my baby toe. The lady who did my pedicure accidently cut me and tried to hide it. - Nail Salons Near Me - Halifax, Nova Scotia

If you're looking for the pistachio look, this is the place to go! And if you want your cuticles to bleed it's only a few dollars extra :) read more

Rainbow Nails - If you're looking for the pistachio look, this is the place to go! And if you want your cuticles to bleed it's only a few dollars extra :) - Nail Salons Near Me - Halifax, Nova Scotia

Rushed sloppy service , nail length is uneven. Polish I doesn't cover your full mail. Bubbles in the gel. Manager is very rude

So I got gel nails done at Antoinnette's in Fairview and decided I could no longer stand the feel or look of them. I was shopping in the Halifax Shopping Centre and decided just to suck it up and come here. I walk up to the desk, a guy comes to the desk and the interaction we have goes something like this Him: Come back one hour, too busy. Me: Ok I just want them removed, do I need to make an appointment? Him: I said come back one hour. Me: I know, do you want my name and number though? Him: Come back one hour! Me: Forget it Anyway, not being able to get in elsewhere to get them removed, I did come back in one hour, same guy comes over, starts laughing and says "I thought you didn't want to come back!" Then after arguing with me for a second he agrees to take my nails off. I sit in the chair,theres a dirty towel on the table. I glance around and saw a few very obvious health violations: a) these two ladies shared a nail clipper between two clients without cleaning them first. b) there was a lady putting tools into the "sterilizer" they have at the back of the salon for 15 seconds and then taking them out, having worked with a similar machine, 15 minutes isn't adequete to kill viruses/bacteria, I don't care what machine you're using. So, the guy that greeted me at the desk sits down and looks at my nails. Another lady comes up and says she'll help me but he said something to her in Chinese and then proceeded to take the nails off. This is where bad gets terrible, please believe me when I say I'm not exaggerating. He takes this thin piece of plastic, puts it at the bottom of my nail and pushes the gel nail off my nail forcefully. It was VERY painful. He did it two more times before I saw a bit of blood from one of my nails, and I realize this isn't how you're supposed to take nails off. I got up and ran out of there and heard him say something while laughing. I'm actually in utter disbelief I was treated so poorly. Thats really all I can say. I'm in disbelief. read more

This place is terrible. I wish I could give it no stars. I was in my hometown Halifax for wedding this past weekend, and needed to get my nails done. I now live in Toronto, where I have visited a many nail salons where you can regularly get a fairly decent mani/pedi combo for around $30 + tip. I visited Rainbow Nails as I had to do something else at the mall. I wish there was a zero-star option for Rainbow Nails. Here's why: 1. Although it appeared the tools came out of one of those sanitizing Easy Bake Ovens, they threw them onto a metal tray that was clearly just used for someone else's pedi (read: dirty water on the tray). What is the use of cleaning tools that are immediately put on a dirty tray? Gross. 2. Did not ask how long I wanted my nails to be kept, nor what shape I prefer (is this not a standard question, even when the "esthetician" barely speaks English?). 3. Polish was applied without first applying a base coat. 4. The cost was $50 + tip. I know things are more expensive in Halifax, but really? Then, as I went to pay the man at the cash asked if I had cash instead of debit and then proceeded to reach towards my wallet to the $20 sticking out. Don't touch my money, man. 5. The girl getting acrylic nails next to me had the words "LOVE" and "HATE" tattooed across her fingers on her right and left hand, respectively. I guess I shouldn't have expected anything different at the Halifax Shopping Center, right? 6. Within 24 hours, there was significant chipping polish (knew that was going to be inevitable once there was no base coat). I think that about sums it up. I guess they deserve some credit because the girl happily fixed my nail when I smudged it when moving my hands to the dryer. I always do that. read more

Love this place. Great prices for the work done. Only complaint is the covid regulations that don't always seem to be followed. Employees walk around without masks properly on or on at all and there is very little social distancing. read more

If I could give a negative star I would. The manager yelled at the guy doing my pedicure, who actually did a fine job. When I was getting out of the chair the manager then yelled at me for getting out of the chair wrong, also bumped into me and completely smudged the pedicure. The technician who was being berated for being slow took the time to redo them which was nice. Hustled to another chair where the new technician tried repeatedly to talk me into shellac. She did the worst job on my nails I have ever experienced. Uneven, crooked and lumpy. When I pointed it out she shrugged and reluctantly tried to fix it. My hands and nails looked like they'd been through a wood chipper. She disappeared and left me under the drier. I had to request a fix again and then she scowled at me and said : your skin is very dry. Well, it wasn't before you destroyed it! Also - that's not why my nails look like a two year old painted them. She also cut my cuticles although I asked her not to and now I have a million hangnails, which I did not before I went there. Horrible service and the only good person there was being shouted at by the arse who runs the place. 0/0 will never return. Might give dirty looks through the window next time I walk by. read more

Ive been to rainb nails mumford branch 3 times and i must say the service was pathetic!!! Staff is extremely rude. They don't understand what you say or pretend not to understand. They will even show courtesy to listen to your request. I went their for waxing, which i think none of the staff is trained on. one of the staff kept cribbing that we only do nails and she doesnt likes to wax( then for whoz sake this service is included in your brochure???) another time i went their for nails and waxing , again the staff , she didn't understand a single word i said and pretended to ignore watever i was saying. She literally burnt my skin wth wax. i requested her to stop using wooden stick which was scraping my skin and instead use roller , she didn't listen to me . I asked her to stop waxing immediatly and went outside . For my surprise, instead of being empathetic, another staff was yelling at me that as if its my mistake . I would suggest to go there. read more

This place is terrible - both in skill and service. I took my mother there to get our nails done. When she was finished before me, the owner made her go sit in the mall rather than stay with me while she waited. She is a senior and it was terribly rude to send her away. Oh and yes there was an empty chair. I had a pedicure and shellac manicure. Ive been getting Shellac on my nails for years. It normally lasts 2-3 weeks. One day after it was applied, 3 nails were already peeling off. By the end of the first week they were a complete mess. Avoid this place. read more

Had my first visit to Rainbow nails yesterday and i really don't understand the bad reviews either. I had a pedicure with shallac and SNS nails which are just beautiful. I need to add SNS is a product all on it's own [ I have been using it for atleast a year now] you either love it or hate it, but the biggest thing is that it is applied properly and mine are the perfect. Thankyou ladies I will be seeing you in a few weeks read more

Worst place to get nails done!!!! Booked an appointment at 2 and only started at 2:30. The tech was extremely slow doing my nails; people would come in and leave and I was still doing my nails. My set looks absolutely terrible. Would never go back. read more

Was was excited to try this new location , looked so nice . On the am of June 3rd, 2016 I had a pedi as well as gel nails applied by Kevin. One week after I noticed that on on right hand the gel was lifting badly and on 3 fingers on the left. I want in today expecting to have someone fix them ho were the manager tried to tell me that this was "normal" after one weeks growth , which is it not and made no effort to apologize or compensate for the poor work . Instead they offered me 10-15% off for someone else to do it or have the guy who messed them up redo it that next time he was in. I have had my nails done for years and was shocked by the lack of concern for poor work , even if it was not intentional. Obviously the goal at this location is volume and not long time repeat customers read more

Rainbow Nails - Nail Salons Near Me - Halifax, Nova Scotia

See all

The nail technician was very friendly and the salon took myself and my sister at the last minute which was great. They don't use basecoat or topcoat unless you tell them to- which is something I've never experienced before. The technician neglected to do the top edge of my nails so it will be interesting to see how long the pedi lasts. The price is right: $30 for a pedicure. read more

Horrible customer service!! Someone should teach the owner and his wife how customers should be treated!! A friend of mine had her uv extensions two days ago.. His wife did the extensions and kept telling her that she guarantees her work and that my friend can come anytime if she doesn't like anything with the nails.. That night my friend noticed some issues with the application and we went back again today.. The owner started by telling her that no one was available even though most aestheticians were free and when I pointed that out he says they are not available for "free" work and that we should come back in 15 minutes.. The guy was rude and kept telling us that he can't waste his time and that he can only fix one thing!! And kept saying that we can't just come back and that this way he loses money and even started raising his voice and talking to other clients! His wife finally accepted to fix only "one nail" and that my friend should choose!! She was so harsh and she hurt my friend badly!! The answer whenever she would tell her that it hurt she would speak in her native language and not speak directly to my friend! They both kept mumbling and raising their voices in their native language..bee out of there as soon as possible promising each other to never go back to that horrible place again!! read more

The Worst! They are more concerned with pushing people through than actually doing nails. Went there for main + pedi, and is horrible. The manager kept pushing me to do shellac nails which I did not want. No nail grooming on toes and no base coat on either. She kept trying not to paint my nails since I said I was moving! Spent $140 for 2 manis / pedis = the worst! NEVER return! read more

Terrible customer service. Nail polish was see through. We asked to do a light coat to see the colour and we were told "there's not enough time for that." Worker told me to never come back. Also cut finger during manicure. read more

The worst experience. Me, my sister, and mom went for mani and pedis. They did pedicures on us but my sister and I did not have our manicures finished. The people working on us got up after putting on our polish and went and serviced walk in clients, leaving us sitting for 20 + minutes. I was asked to move from my seat twice so they could start working on other clients. They never came back to finish our nails. I had to ask another employee to remove the chipped polish on one nail and repaint it and ask for a top coat, which was only put on one finger. When it was time to pay, they kept trying to charge us different amounts, that did not add up (make sure you do your own math on what you should be paying to ensure it's accurate), never apologized for the incomplete service, tried to charge for services that were not done, lied about completing certain parts of the service, and argued with us about deducting the balance of our two gift cards. Very unprofessional, I would never go back nor would I recommend this place to anyone. read more

Literally made an account just to review this place because I had such a good experience! I got powder gel nails and they turned out amazing. I'd never had powder gel before, only liquid, but it turns out the exact same and is cheaper. Service was quick and friendly (I had an appointment). Not a single lump or bump in any of the nails and consistent length/shape. I've only had them for a few days so I can't comment on how long they last. A very good price compared to other gel nails in Halifax if you're okay with the quicker, mall salon type of environment as opposed to a more upscale spa which is always more expensive. Definitely will go back! read more

Yet another disappointment.. I thought I'd give them a try but as usual they managed to ruin it.. I was told to wait for my appointment for 5 mins then 15 mins later I was told that there was no such appointment. And when I started to complain I was literally told to stop talking and that there is nothing they can do and almost got kicked out of the place!! Beware of the horrible service.. if u r looking for decent service better take your business elsewhere.. which I could give them minus stars but yelp is too kind! read more

Thank you to everyone who posted here. I walked in to Rainbow Nails ask if they do shellac and for a price list. A man and 2 women were behind the counter. He yelled at me to take a seat. I said I just had questions for now that I wouldn't want them till later in the week. He yelled that they were free NOW they could do them NOW. Again I said I just wanted a price list and what they offer. The women were staring at me. I grabbed a pamphlet and ran. It was like a scene from Seinfield and the Soup Nazi. I came home and checked out YELP. Thank goodness I did because from everything I read the whole vibe from the moment you enter is freaky. THANK YOU YELP CUSTOMERS! I think you saved me more grief! read more

I work at Halifax Shopping Centre and I needed my nails done so I went to rainbow nails because it's in the mall. They were not very friendly when I arrived there the young girl who actually did my nails hardly spoke except for to the woman who is the owner's wife. She did an okay job although she was very rushed and didn't make everything very even but it was okay. I came back before my two weeks was up because the nails were starting to come off and they didn't look very nice around the base but I figured that is because I work with my hands a lot I chalked it up to that. When I came back to get my nails filled the woman who is the owner's wife took over for me and ripped off one of my nails with another tip. I am no wimp but this really hurts. She was very rude and didn't pay any attention to me she sanded my real nail to the point where it was red on several of the nails. Less than one week later my nails were coming off in spots so I went back to the shop several times as I work in the mall and each time was told to come back and ignored and nobody seem to care at all about my situation. Finally I got so fed up with the nails that I went to see Tom and Lily at Queen nails on Main Street in Dartmouth. They fixed me up using my real nails no tips and did a wonderful job my nails are damage from the woman at Halifax Shopping Centre sanding my real now to the point where it's going to have to grow out and they are very sensitive in that area of the nails. I would not recommend this place to anybody they do not care about getting a return visit. There was no caretaking at all to discuss my situation or even fixing the nails I didn't even ask for anything for free I will not be walking down the hallway to that store ever again They also were sneaky about the pricing and overcharged me for the initial cost but told me it was for something else so I just ignored it and paid it and then the second time when I went back for my fill they charge me almost as much as they had the first time so I paid $110 in less than three weeks for my nails and they were still coming off and my fingers are permanently damaged until they grow which will probably take about six months read more

My friend and I needed a nail salon open past 7, so we visited Rainbow Nails for the first time. We arrived and they were very busy, good sign right?! So we told the man at the counter what we wanted, we were both getting a set of acrylic nails with color, listed on their price list by the cash register and again on their paper menu at $35. So we wait about 15 mins around the mall and he gives is a call on her cellphone to tell us they're now ready for us, a nice feature rather than waiting around with nothing to do! We select our colors and sit down. The table is dirty, the towel beneath me has been used on someone else. I move it to the side and she replaces it without wiping down the area. They have a great big tv above the nail stations and we watched and commented on the news with the girls who were doing our nails, as well as the other girls around us. The girl doing mine had a bit of a hard time getting my shape right, but that's totally fine by me because I like a claw shaped nail and know that's not really common, so no big deal. My friend had a normal shape but ended up filing them more herself when she got home. So we get up to pay, and my friend gets rung in first. Doesn't say anything, she didn't look at the prices before and just paid. I get rung in next, he hands me the machine and I think, that's funny, it's asking me for my account... I hit my account put in my pin and wait for the receipt to print. I had asked him to add $5 to my total as a tip, and the print out is $62.49! My bad, I should have stopped at the fact that I didn't get to approve a price. I tell him this is wrong, I had an acrylic set with color and show him exactly where it's listed on his prices posted and again on the paper menu panflet. He tells me no I have gel. I tell him I do not have gel, my friend who I came with works in the nail industry and we DID NOT get gel, nor did we ask for gel. He then tells us our colors were different and this is the price plus tip. It's all bullshit. He all of a sudden doesn't know what were talking about and just repeatedly insists our colors were more. He doesn't even speak English anymore. We weren't getting anywhere, we had to cut our losses and go. Whatever, my nails look nice. I'll deal. BUT THEN, I inspect my nails the next morning. There is a 1mm gap where my nail has lifted off my left thumb. A smaller but noticeable lift on my left pointer. Another 1mm lift on my right thumb. These will have to be removed within the week so no bacteria grows and festers under my nails. Do not goto rainbow nails. I was ripped off almost twice the price for something that won't last more than a week and the customer service from the man at the cash was non existent. To the woman's review that decided to throw in that the fact that the other girl getting her nails done had her knuckles tattooed was a sign the place was bad, you should know those hand tattoos cost her hundreds of dollars. I have them too, and I know what good nails look like, she was a victim of this nail salon too. Judge on product quality not what your judgemental mind thinks they deserve. read more

I should have read the reviews before stopping in. Even with the convenience of being at the mall, my nail cleaning experience wasn't quite relaxing. The nail tech only gave me the slightest cream for my extremities. And I noticed she didn't put a base coat on first. Needless to say, I don't expect the colours to last long... read more

They did a terrible job on my nails. I got gel nails and they didn't even put the clear coat on my full nail and the colour is completely see through because they didn't put enough coats on. The nails themselves are bumpy and I honestly could've done a better job if I had done it myself. Don't recommend. read more

My daughter wanted to get acrylic nails for her 16th birthday, but we couldn't get to her usual nail place (TA Nails, they always do an amazing job) so we thought we would try this place. I obviously should have read the reviews beforehand. To note, she's had her nails done multiple places in the past, and a few different ones at that. There have been times she hasn't liked them, but never to the point we went back to the nail salon for it. The tech who did her nails actually burned her skin, and her nails are still sore from it hours after. The job itself was extremely sloppy, there was paint left around the nails and on her fingers, the nails were different lengths and uneven, they weren't filled properly and were very thin. It was simply embarrassing, and for $75, completely ridiculous. After calling about it we went in to figure out a solution - they normally don't offer refunds and I understand that policy BUT it wasn't like she was simply unhappy with them , they were absolutely terribly done and looked like a 5 year old did them. We were told they did a bad job because she wanted them long, which if you can't do long nails, fine, but just say that before you actually try to DO them. Excuses, really. Finally, after 15 minutes of arguing and ridiculous offers we received the refund, which was great but it shouldn't have been such an issue with the obvious state of her nails. They also wanted to charge $20 out of the refund to remove the nails which to me, was absurd, so my daughter clipped them off herself. The woman working the desk was very nice and tried her best to help us out. And like I said, I understand the policy of no refunds but believe it should be on a case by case basis because I shouldn't have to argue with you over such a horrible job done when it's extremely obvious. read more

I went in on impulse for a shellac polish w/ no manicure service (shape, buffer and polish). I sat down and the nail tech immediately grabbed my hand and began to file a nail with an already used file, didn't ask what shape or length I wanted and before I realized she wasn't sticking to the nail shape I had, I felt the file against my nail bed (they were long) so I looked down, and it was short and round. I asked for the rest to be square and the length kept as much as possible. They are all short and oval. When I got into my car, I noticed that there was polish on the skin around my nails on 8/10 fingers, and the color was splotchy. I went in the next day to ask for it to be fixed and two people were at the counter, and told me that they didn't see any polish on my skin (it was very obvious - all of my coworkers commented on it), and that the polish was only splotchy because of my "tiny nails". I asked again for it to be fixed (clean up around the nails and another coat) or for it to be removed for free, and then they stated the color is fine, I don't need another boat but if I REALLY want it, they can buff my nails and add another coat, but would only do it then and there. Itold them I was on lunch and didn't have time, and could come back in the evening, or after work and they kept insisting after work was too busy and ignored me repeatedly saying I can come later in the evening when its not as busy. I usually go to TenSpot on South street which is amazing, but came here for just a quick polish to treat myself on my way home after a bad work day. Won't be coming back for anything, unfortunately. read more

Less than 1 star from me unfortunately!! I called today to make four substantial reservations and the person that answered the phone could not speak English then put me on the phone with someone else that could not speak English. When I requested someone that did speak English to help me answer some questions she basically told me that nobody was there to help me and that I could call back later. Completely unprofessional completely unacceptable read more