Ooooo ahhh ooooo!! I always break for Nordstrom Rack!…read moreI stumbled across this location while looking for another store at the same shopping center. When I saw the store front of this place from a distance, I wanted to jump the curb, drive through the cars and park inside the store. I didn't because I know this behavior is shunned upon, but I sure wanted to! This location has a great variety of items including cosmetics, beauty items, accessories, clothing, shoes and more. I must admit the lines are long but that's also due to Covid restrictions so I won't complain. It's well worth the wait for the variety and quality of items found. I got a pair of shoes that were originally $150 for 70 bucks! I actually looked them up online because I wasn't familiar with the brand and boom, $150 online! They're so comfy (see pictured). I also appreciate that the price sticker comes off smoothly. In the past I've needed hired staff to get the sticky stuff off from the tape!! Lol I also appreciate their line of Philosophy Beauty/ Bath items. I am definitely a Nordstrom Rack Snob and I can't wait to return back! This location is now in my Top 2!

tried to return a hair piece that originally cost 27$, but was discounted by 30%. Return policy is…read morevery strict you must have receipt and return within 7 days, and you only get credit for the store. I will NEVER shop here again with these extremely high prices and rewards points being little to none, I spent 75$ and was awarded 2$ in points. never again will I spend my money on this place.

Wonder and unique clothing selections. Customer service is great as well…read more There is also artwork to choose for your pallet.

Covid friendly location. Was looking for a particular item & they did not have, however once it…read morecame in stock they called me for pick up! Great African pieces, go support!

I always love a good bargain and a good deal. I hadn't been to this location in quite some time. I…read morestopped by today after work and the store was fairly organized and well stocked. I found some things! It wasn't super busy so I was in and out. The service was good with a very friendly cashier. The parking lot however is a bit hectic and crazy I've noticed a lot of the other Ross locations that I visited, the dress sections are weird now where they have some low, some high and it's very annoying but this location doesn't do that and I'm grateful

Customer Service depends on who's on shift. One day, customer service is great, another day,…read morethey're not letting in my elderly mom because she has an iced coffee during a time of unusually hot weather. There's also no peace of mind to be had while shopping considering the constant blaring reminders to keep the store tidy. I admit their seasonal items are rare and well-priced however, just not worth the varying customer service and ambience.

The customer service was great! The sales person didn't pressure me into a sale either which I…read morelove! The selection of panties were great I bought high wasted pants and regular briefs. I love wearing these underwear but they worn so quickly. I had to throw them away. The price ice good because they were on sale 5 for $27.00. Not bad,

I had been to 7 stores prior to arriving to this Lane Bryant looking for an outfit for my…read moreinterview tomorrow. I was looking at dresses when Smitty (Ahira Smith) walked over and asked if I needed help. I instantly bursted into tears because she was the first person to offer help in all of the stores I went into. She helped me get myself together and I explained I had purchased a black blazer and I was looking to put a dress under the blazer. I had already had one in mind and she told me to get my blazer so we could see if it was a good match which it was. She helped me get in and out of the dress and make my purchase. She told me the job was already mine, gave me an hug and that helped put my mind at ease. I also witnessed her giving another customer the same attentive customer service that she gave me. I will definitely be back to this location for future purchases just because Smitty left a lasting impression on me. Thank you again.

Went here today, after we had a very bad experience at Treasure Island, and what a difference. I…read morewas greeted right away and was able to walk around the store without being cramped. The owner made us feel welcome and treated us with kindness and respect. She had some beautiful items. This was the only time we saw things we actually liked. Her prices were not any more than any other boutique. I want to thank you, Mrs. Starlen for putting a smile back on our faces and giving my granddaughter an opportunity to say yes to the dress.

Don't waste your time or money here!! After driving 40 mins to get here so my 16 year old could try…read moreon dresses we were racial profiled by the owner and her husband. Immediately upon trying to enter the store we were stopped with a hand to our face telling us we weren't allowed in in a very nasty tone because I had children with me. Despite there being a small child already inside. My oldest went ahead of me so I could park and there was no reception for me to call or text her to have her come outside so we waited in 86 degrees in front of the store until I finally peeked my head in to ask if someone could send my daughter out. This is where things took an even worse turn. The woman and her husband were seemingly bothered by me asking for them to send my daughter out as she tried on dresses telling me to "just close the door". They came outside and told me while my kids sat on the curb to tell me kids touch things and break stuff and I told them my kids weren't going to do that and she says this isn't against you it's just store policy. All I wanted was to get my daughter a nice prom dress I didn't see the sign that said no kids because her sisters and I were excited to see the dresses on display and what should have been a beautiful memory turned in to a terrible nightmare. The man held the door closed so we couldn't enter and when I walked away to wait for my daughter in the car and put her sisters in the air conditioning the man then followed me to my car. I wouldn't recommend this place to anyone! Another client walked past and said the woman had a terrible attitude and she was absolutely correct. Save your money and go elsewhere!!

I tried on a $130 dress. I felt it was overpriced. The young Jamaican saleswoman discounted $10 to…read moreencourage my purchase. I sent a picture to the bride whose wedding I'm attending in Ghana. She said the exact dress would be in Ghana for $30. I returned to the store and requested an exchange. The young lady agreed. Shortly thereafter, the store owner arrived. In a short time, she remarked that she doesn't like African-Americans because we don't mind our tongues. She also removed the $90 price tag. She insisted the dress was actually worth $150 and I would need to pay the difference. When I showed her the exact same design in a different color, also marked at $90, she changed her tune. Suddenly her workers were silly and to blame for such a low number. She begged, "please my sister, let's call it even". Nevermind the necessary alterations for the glaringly obvious flaws. I took the dress. I walked away feeling scammed and disrespected.

High quality fashion in a variety of styles at an affordable price. You're going to love it!read more

Great for holiday shopping on a budget. Store is well…read morestocked. Cashiers not the friendliest but l'm sure they are exhausted.

My mom and I went to Ross this morning. There were three cashiers and the line was long. One…read morestepped away to take a lunch break. There were workers standing around the check out area talking instead of stepping in to help. We stood on line for over 45 mins which is unacceptable. I will no longer be patronizing this store. Do better!

I absolutely love this store. It has designer clothes for great pricing. You can find good…read moreclothing, accessories, undergarments and shoes. The store is nice and neat and I received great Customer Service from Faith. She helped me make great selections and made me feel like a valued customer.

Kudos to this team in New Carrollton. My fiancé and I went there at look for a suit for a very…read morespecial occasion coming up (me laughing giddy) and they welcomed us in the store and directed us to the person that could measure him. Then she left us to choose our color suit. Once we got the suit picked, we were directed to the fitting room where the tailor took further measurements to adjust the suit to fit my fiancé (who is shaped like the lovable Po of Kung fu Panda right now. We're on the journey.) And then another gentleman showed us shirt options. We were in and out in no time at all. Very professional, attentive, friendly and helpful. We were VERY impressed and appreciative. Perfect example of good customer service all businesses can stand to mimick around here (PG county area).

I just stopped by to window shop today. The store was a little picked over. I didn't see anything…read moreI wanted to buy.

I'm here looking for dresses. The store is well stocked, clean, and organized. Unfortunately,…read morenothing here worked for me. I will return.

Went in the middle of the day so not overly busy. The line went fairly quickly. The store is fun…read more Lots of stuff to look at, some of it unique. I got some photo frames and a few Easter items. Successful trip.

Any Ross store is always a hit or miss! I was in the area yesterday and stopped in. This one was…read moredefinitely a miss!! The store wasn't well stocked. Things were not very organized and they literally had one employee doing returns and checking folks out. Yikes! She was very nice and kudos to her! She was doing the best she could. This isn't a location I personally would be in a hurry to return to. It's not close to me and their merchandise was lackluster!