0 stars. They repeatedly broke items in my home and tried to…read morehide it. I had to ask for the supervisor to be there for them to actually do a decent job and when they were there they broke a 53 year old ceramic music box, tried to hide it and then when I contacted them on a Saturday- they said they don't work Saturdays. Did they ever respond on Sunday? No. Did they ever apologize? No. Did they try to pay for the damage ? No. They just ghosted me. They broke my daughter's shower door- pulling it off the hinges. They also broke an old oil lamp dating back to the 1800's. They also seemed shocked when I said I can speak some Spanish (I understand way more), and my daughter consistently told me that they were saying bad things about us... all in all--HORRIBLE. I am sorry I said anything nice about them before. Not only are they terrible cleaners - they're terrible humans.

HORRIBLE!!!! They break EVERYTHING! $200 for them to only sweep the floor and spray fumes. Looked…read morethe exact same but smelt cleaner. I cannot believe I EVER had them come. They broke not only my shower doors, but they also broke things and HID THEM BEHIND THINGS SO I WOULDNT SEE. No apology. No nothing. They hid it like it was never there. Not only that but they make fun of you and your house. They do it in Spanish assuming you don't understand and get scared when they realize you understand.

I can't say enough good things about Sparkling Cleaning Services! My parents' home hadn't had a…read moreproper deep clean in a few years due to some medical issues, and this team went above and beyond to make the house feel fresh and spotless again. They came fully prepared with all their own supplies, which made everything so convenient. Every corner of the house was given attention, and it was clear they took pride in their work. From scrubbing hard-to-reach areas to leaving the floors shining, they exceeded all expectations. The photos attached are the most dramatic areas of improvement, but even in the kitchen counters and cabinets that looked decently clean to me before, are now absolutely spotless and look brand new! The pricing was very fair for the exceptional quality of service provided. The cleaning turned out to be more work than expected (I likely hadn't fully conveyed the condition of some harder-to-reach areas in the "before" pictures). But the owner, Patricia, promptly texted me to let me know it would take longer and therefore cost closer to the higher end of the quoted range. She even offered to skip a few rooms in the basement if I preferred to stay more within budget. Her flexibility, professionalism, and understanding really impressed me! My parents were so happy with how everything turned out, and I'm incredibly grateful for the care and effort this team put into making their home feel like new again. Highly recommend them to anyone looking for a thorough and professional cleaning service!

Patricia and her team were amazing! I was working with a very tight timeline between my closing and…read moremove date and Patricia was very responsive and helpful. Her team was on time, cleaned the house from top to bottom, making appliances that the previous owners had left in a filthy state look like new. In particular, there was a fridge in the basement that looked like a crime scene - I was just hoping to get it back into a somewhat reasonable state but after the cleaning, looks good enough to eat off. Worth every penny!

We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

I hired Rosie's Cleaning to perform a deep cleaning of a large house…read more I spent almost two hours describing the work and uploading pictures to explain the house adequately to Rosies to ensure they could handle the project. The pictures listed the required cleaning, especially the *chandeliers* - (See the attached DROPBOX link that was provided to Rosie's before she accepted the project). So, I understood when Rosie's raised the hourly rate from $165 to $200 after their review of the work. Only two of the three expected Rosie's employees arrived. I showed the staff the house because their office had not described the anticipated work. They seemed put off and said they had to call the office. Within twenty minutes, the office called me and told me they could not clean the chandeliers. Cleaning the chandeliers was a required item agreed to before the scheduled cleaning. if Rosie's couldn't provide this type of cleaning, that was understandable, but I required a company to clean the chandeliers. When I explained the pre-condition of the job, Rosie's agreed they would be able to clean the chandeliers. I explained the work required in detail and provided pictures to Rosie's before them accepting the job. WHY AGREE TO CLEAN THE CHANDELIERS IF YOUR COMPANY IS NOT EQUIPPED TO PERFORM THE TASK? As seen in the pictures and attached text messages, the Chandeliers were described in detail and discussed in voice calls, photos, and emails. https://www.dropbox.com/home/132%20Liberty%20Corner%20Road

I do not recommend this service…read more Several things went wrong during my experience. Initially, I was quoted one price, but the night before the scheduled cleaning, I was told the cost would be doubled. I was also asked to pay via Zelle before any services were provided. At no point during our initial discussions was I informed that the first cleaning would cost more. Another concern was communication. We had been texting back and forth, and I provided my phone number. When I asked for a phone call to discuss the details, I was told she could not call because she was at home. This, combined with the last-minute request for payment before services and the sudden price increase, made me uncomfortable and concerned that the situation might not be legitimate. Scheduling was also frustrating. I repeatedly explained that I was only available on Mondays, yet I was continually pressured to accept a Tuesday appointment. After finally agreeing on a Monday, I was later informed that she would be coming on Tuesday instead of the day we had agreed upon. When I decided to cancel due to these concerns, I was then asked to reconsider. At that point, I was told she would honor the original price quote and come on Monday as we had initially agreed. While I appreciated the effort to resolve the situation, the multiple last-minute changes regarding pricing, payment requirements, communication, and scheduling had already caused me to lose confidence in the service. Overall, the experience felt unprofessional and unreliable, which led me to look elsewhere.

Jensy was fabulous. She was on time, ready to work made my very challenging space sparkle. It was…read morea big job in a small space and she really did a great job. She's also very kind and efficient. I will definitely use her again.

We've been using Irene's Cleaning services for a bit now at our home and are very happy with their…read moreservices. This week we had Janet and Sandy as the team and they did a wonderful job including in my daughter's room, which is always a challenge (baby dolls everywhere...so many baby dolls). The ladies were thorough and efficient. We regularly use this service in our three bedroom home that has two adults, one child, and three cats and they leave the home tidy and refreshed. Also- This is NOT a criticism as accidents happen but the handling deserves praise: several months ago with a different team, a cable in my husbands office was accidentally damaged during cleaning and the service was quick in their response remedy the error and it was handled professionally and quickly. Again, accidents happen, but the response was so professional and appreciated and we have never had an issue since. Would absolutely recommend! Especially if you have pets or kids :)

They were very thorough and organized. My 9-year old loved the careful arrangement of his toys and…read morebooks, and the special folds they made on his blanket, tissues, etc. wonderful.

Billed me over twice what they quoted for no extra services. They said they were there 4 hrs; they…read morewere there 2.2 hrs. My cameras time stamped. The condo was cleaned, nothing special. I don't recommend this company.

I've been a customer of Total Home Cleaning for over 3 years with the same cleaning team #1 for the…read morefull time. Aury and Miriam provide a thorough and consistent cleaning that restores peace in our home. I never have to concern myself with assessing their work or providing feedback. They take good care of our home and our family.

I had a great experience with Reina's Cleaning Service! They arrived right on time, communicated…read moreclearly throughout the process, and were incredibly respectful of my space. My apartment truly got the care and attention it needed -- everything looks and feels refreshed. They were also so kind and friendly with my cat, which I really appreciated. The service was quick, efficient, and very affordable. I would absolutely use them again. Thank you, Reina

Reina is wonderful. She is pleasant, fair and hard working. I showed her a few specific things that…read moreI personally like and she didn't need to be reminded again. She is very reliable and responsible and always confirms with me a day or two before. I highly recommend her!

Great attention to detail and worked till the last minute. Very satisfied with their work ethic and…read morework.

I hired Seneidas to clean over 400 units. They didn't meet the timeframe they gave me and…read moreconstantly left me uninformed. I gave them 10 units to clean to start off with. Those 10 were semi-fine, and after I gave them the green light to do the rest of the units, the work became sloppy. They do good work when heavily supervised, but they didn't uphold the trust I placed in them!

Briana was so prompt to respond and was able to provide me with a same day cleaning service of my…read morewhole house as I was in a pinch before an event and was too sick to clean myself. She came when expected and it was like her and her coworker were not even there! They cleaned our 4 floor town home top to bottom and even brought all the supplies to do so for a great and fair price. I would highly recommend their services!

From the owner: Hello, my name is Briana i’ve been cleaning houses for 8+ years love the job and get good feedback…read moreabout my work. I do night cleaning buildings. I do windows furniture, cleaning. I do regular cleanings, biweekly weekly monthly. I give free estimates. Deep clean etc .