I called Rain Forest Fantasy to arrange a sympathy bouquet for a family member in Ukiah. In short, I couldn't have been happier with both the service, and also the quality of the flowers. I live in Los Angeles, so had to describe what I wanted, and trust that everything would be taken care of to my satisfaction. It was, and they did a terrific job. Very happy, and would definitely recommend to anyone in doubt. read more

Super friendly service and had beautiful flower arrangements. Although, if it weren't for Apple Maps I wouldn't have found them. They need a flashier sign or something. Maybe even a sidewalk curb sign. I will shop here again for flowers! read more

Rain Forest Fantasy - Flower arrangement - Florists Near Me - Ukiah, California

I've delivered flowers for years in the Bay Area, and this bouquet arrived on Mother's Day. I am more than impressed. Nice job. read more

Rain Forest Fantasy - I've been around florists a lot in my life. My mom received this bouquet for Mother's Day, and I am more than impressed. Nice work. - Florists Near Me - Ukiah, California

If your website, Google and Yelp all state your store is open on Saturdays from 10-2... then you should be OPEN on Saturdays. This is the second florist I drove to this past Saturday, only to find a closed sign on the door. I hate to take my business to Safeway, but at least they are OPEN when they say they are. read more

I ordered white flowers and a blue vase. I paid an outrageous price of 119.00 to a coarse man who had not even put my order through. It was for a funeral for today, and he was still sitting on the order and told me to call the florist in the city I was sending them to and order them myself evidently. He was too lazy to do it. When I told him I would never order from him again, he was so rude and hung up on me!! Where do these people come from?? It sure isn't Ukiah, and they come in here and act like they own the town!! I hope people will not buy from these terrible people. We need a decent florist store in this town, not this one Kelly Cofield read more

I ordered the flowers on the right with the white and blue. When they arrived, they were all white. I paid what I paid because I wanted the blue and white flowers. I called and spoke with the manager, Rebecca, who was quite rude and told her I was unhappy with my order as the flowers were not as described in the description. She explained that they were out of blue flowers. I explained that I ordered the white and blue because blue was the recipient's favorite color. She said said the vase was blue....GRRRR! I asked why they did not call and tell me this before sending the flowers to see if this was acceptable and give me the opportunity to make changes to my order. She told me she could pick up the flowers that had already been delivered and give the recipient something different. I told her that was a terrible idea as this was a gift. We finally agreed that they would refund me $30 back on my order. A week later and 3 follow up calls with Rain Forest with Jason and Rebecca, I am still waiting on my refund. I would not recommend this florist to anyone. Worst experience ever. read more

Rain Forest Fantasy - Flowers on the right is what I ordered. The left is what I got. - Florists Near Me - Ukiah, California

Gracias tienen un excelente servicio al cliente ni novia está feliz con su arreglo que me ayudaron a arreglar para ella.

Oh yes! They delivered! The service was phenomenal and professional. They were so accommodating, and delivered my mother her beautiful 2 dozen rose bouquet and it was even more beautiful than expected! I ordered the the day before with no hassle, I will definitely be using them again! read more

Rain Forest Fantasy - 2 dozen red roses with a beautiful vase that shows of their stems! - Florists Near Me - Ukiah, California

Every time I call to place an order I always get someone pleasant and helpful to speak to. I don't know much about flowers let alone their names so I tend to give a price range and the colors I'd like and let them decide the rest. I'm never disappointed with the outcome and neither are the recipients! read more

Rain Forest Fantasy - I asked for something summery for Mother's Day and couldn't be happier! - Florists Near Me - Ukiah, California

Exceptional Customer Service. I placed an order for delivery. Apparently the recipient had moved. This florist went into detective mode trying multiple apartments and talking to neighbors. I am so grateful for the follow through and will certainly be using this florist again. read more

I ordered an arrangement for my sisters new business opening. I asked that they provide something unique within my budget. I guided the style just a bit. (holiday red and brown). Rain Forest sent the most beautiful unique arrangement. Smiles all around. read more

Rain Forest Fantasy - Holiday unique ! Thxs. RFF - Florists Near Me - Ukiah, California

Rain Forest Fantasy really came through for us on 1 week's notice. All the roses were so big and beautiful. Rebecca and Janice made so many wonderful suggestions. The bride loved her bouquet and we received many compliments on all of the flowers. Please see the pictures I posted. Many thanks to everyone at Rain Forest Fantasy! read more

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Always a beautiful and fresh arrangement or a robust, healthy plant is gotten here! I have been using this business for years and couldn't be happier. I recommend them for your flower needs. read more

I've used this company a few times in the past to send flowers to my mother without incident. Last Thursday I placed an order online for a, orchid arrangement and a box of chocolates (totaling over $100) to be delivered to her place of work on Friday for Mother's Day (the following Sunday). I received an email confirmation for this order. I waited all day on Friday for an excited phone call from her, but when one didn't come by 4:30 pm, I got worried and called the flower shop. She leaves work at 5:30 pm, so I wanted to make sure that the flowers were close to being delivered as she doesn't work on weekends. I was told that they did not receive my online order - which is understandable, sometimes unforeseen things happen. It confused me as I did get a confirmation, but I understand that electronic things can sometimes be unpredictable. No big deal. Just make it right. The woman on the phone said she would call me right back and she would arrange for an alternate flower shop in Willits to make the arrangement so they could be delivered to her home... Fine. I kind of wanted her to be able to show-off a bit at work, but whatever.... things happen. An hour passed, two hours, three.... no call-back. I understand they are working hard because it's almost Mother's Day, but I am (was) a customer and my order is important too. Finally an annoyed-sounding gentleman called me back this morning (Saturday before Mother's Day) saying that my card wasn't charged and that they would not be completing my order. I was not offered an apology, nor was I "made-good with" over the situation that clearly was their mistake. I will not be taking my business back to this flower shop, and I will not recommend them to anyone interested in a florist that offers fair customer service. read more

I have used this florist twice. They offer exceptional plants and their delivery time was as promised. I highly recommend!

Local florist with usual gifty knick-knacks and beautiful cut flower arrangements at reasonable prices. They deliver and in all the years I've used their services they never fail to deliver to the right place at the right time. Telephone orders accepted. read more

Bad customer service!!! The worst form of customer service is when the owners/managers are overly defensive about a service or food etc. We all have worked in customer service and the customer is always right! I have used Rain Forest Fantasy several times. The flower arrangements are great if you go in and talk with the florist. If not, they are over priced and you can get the same variety/ kind of flowers at Safeway. I ordered a mother's day arrangement and was astounded at the size and type of flowers in the arrangement for how much I paid. When I called the owner answered and matter-of-factly told me that a "world renowned florist' made my arrangement and she was sure that the flowers were great and that I just didn't like what I ended up getting. She then lectured me on how pricing works if I order flowers online, which I already knew... That is why I ordered directly from the florist. Then finally after our conversation she hung up on me! I would have been happy with a credit but she was so defensive and curt that I asked for a refund. She relented and offered to issue me a credit (one star for the credit). Mom gets gift cards in the mail from here on out!!!!! read more

I'm new to the community so i didn't know where to go but...Last week i purchased a beautiful Zen arrangement for my girlfriend's birthday. the florist was super helpful, met my needs and was able to put something together for me within a couple of hours. I came to pick it up and the ladies of the shop were very friendly. I plan to keep coming here for all occasions. Thank you Ladies for your professionalism and friendly service. read more

Great customer service! They just saved the day with a last minute Mother's Day bouquet after 1-800-flowers screwed me. I will never order flowers online again! From now on, I'm going direct to the source. Thank you! read more

Called in a last minute order this morning and they couldn't have been nicer or more accommodating! They created and delivered a beautiful bouquet of flowers to a special birthday guy before noon! Delighted with the product and stellar customer service. read more

Big city arrangements in a small country town. Absolutely gorgeous design and presentation. Personalized for the individual or occasion.

First time using this company. I live in AZ and was sending flowers for a very important birthday. My send-to address was incomplete. They went over and beyond efforts to find the correct delivery address. Customer service was exceptional and surprisingly unexpected in today's world. Thank you Rain Forest Fantasy! You are the BEST!!! read more

After years of great arrangements being delivered to my mother in Ukiah, Rain Forest Fantasy decided to charge my credit card AFTER on online purchase which I agreed to, another additional 10.00 delivery charge. They have always charged me 10.00 to deliver and now say it is a 20.00 charge. They never stated this online - EVER. When I checked my statement, they just tacked this charge on without even getting my ok. I would have never ordered the flowers with this exorbitant delivery charge. When I called the florist not only did not care about my concern but did not seem to care that they lost a very good customer. There are several excellent florists in Ukiah and I will now give them my business and never again to Rain Forest Fantasy. read more

I ordered online because I live out of state. I found a beautiful bouquet of roses shaped inside of a baby's breath heart wreath. I knew that was the perfect one to send to my husband for our 14th year wedding anniversary. Rain Forest called me to tell me they don't do that arrangement because they don't have baby's breath! So why do they have it on their website??? I was quite upset, but she told me they could form some greenery around the roses, which I agreed would be fine. My husband loved the roses! He took a picture and sent it to me, they were just a dozen roses...NOTHING special. I am very unhappy, although my husband will never know. read more

Wish I could give six stars! Super awesome service, beautiful arrangement. Totally recommend!