I was fired December 31 2024. The company withheld 600 dollars from my commission check. My sales for December were 52k the last day I worked. Since I no longer am an employee I feel it's appropriate to describe my experience. The remaining employees, Jamie, Shelby and Emily have created a mean girl environment where their only concern is selling you anything just for the sole purpose of buying it versus actually styling you and helping you find things you want. They don't even care to learn clients name. Your name to them is honey, girl, gurl, cutie, hon, etc. Emily the store manager is extremely fake and her go to phrase to sell you is " buy it girl". Very fake and ungenuine. We had a customer named Suzanne and emily said to me that she was on pills because her speech was off. I had to educate Emily and tell her that that client had a stroke and that's why her speech was like that. It was totally unprofessional for a manager. Shelby is probably the most genuine out of the 3 employees. She has a warmer personality and connects well with clients. I think her only fault is not being more assertive with providing feedback regarding any situation. She tends to not say anything. I would say that pertains to Emily as well. Now for Jamie. I think she's the worst offender. She will stuff your fitting room full of things you didn't ask for just hoping you'll be careless enough to buy it all. In the end most of the time, customer just leaves without buying a thing. Or if they do purchase it they come back with ample returns. The day I was let go I met with an HR rep named Joanne Perez. I will not go into grave detail but I will say this. She accused me of " gaslighting my manager" I was taken aback by the use of that word and immediately shut that down. I told her for you to be in HR and use the word gaslighting is completely unprofessional. Never in my entire career have I ever seen an HR representative become so angry and threatened. She was so furious, she said the meeting is over. I think that the shopping environment that has been created at rails Scottsdale over the last month is not what the brand represents. Lastly, we've all had bad experiences at other work establishments, but for Emily to talk badly about her previous employment at loveshack fancy is very unprofessional. A store manager should hold themselves to a higher regard. She stated how Katie Humphrey hired her. They started out as friends. She stated when she worked as the assistant she did all the work and Katie reaped all the benefits. It made me realize that day, if this is how she talks about a "friend" imagine what she has to say about fellow rails employees behind closed doors. Regardless of what happened. You should not be talking about it to entry level sales associates. This is an example of the mean girl mentality that is being created. Consumers and clients are much smarter than we give them credit for. You may not think they see through you, but they sure do. I applied here because of the founder, Jeff Abrams. His story is one of resilience, perseverance and learning how to adapt. I thought if I could work here that those skills would become imbedded in me, and for the short time I was there I'm so proud of the work I've done, the connections I made and the clients I styled. It's just a shame that the representation of the brand is diluted at this specific location. In the end, I still enjoyed the time I was there. Got some free clothes, learned new skills and I'm going to take that with me wherever I go. The only fault I lacked and I feel contributed to my termination was my lack of confidence, but really..... how can anyone be confident working in an environment with a manager and coworkers like this. read more

I was fired December 31 2024. The company withheld 600 dollars from my commission check. My sales for December were 52k the last day I worked. Since I no longer am an employee I feel it's appropriate to describe my experience. The remaining employees, Jamie, Shelby and Emily have created a mean girl environment where their only concern is selling you anything just for the sole purpose of buying it versus actually styling you and helping you find things you want. They don't even care to learn clients name. Your name to them is honey, girl, gurl, cutie, hon, etc. Emily the store manager is extremely fake and her go to phrase to sell you is " buy it girl". Very fake and ungenuine. We had a customer named Suzanne and emily said to me that she was on pills because her speech was off. I had to educate Emily and tell her that that client had a stroke and that's why her speech was like that. It was totally unprofessional for a manager. Shelby is probably the most genuine out of the 3 employees. She has a warmer personality and connects well with clients. I think her only fault is not being more assertive with providing feedback regarding any situation. She tends to not say anything. I would say that pertains to Emily as well. Now for Jamie. I think she's the worst offender. She will stuff your fitting room full of things you didn't ask for just hoping you'll be careless enough to buy it all. In the end most of the time, customer just leaves without buying a thing. Or if they do purchase it they come back with ample returns. The day I was let go I met with an HR rep named Joanne Perez. I will not go into grave detail but I will say this. She accused me of " gaslighting my manager" I was taken aback by the use of that word and immediately shut that down. I told her for you to be in HR and use the word gaslighting is completely unprofessional. Never in my entire career have I ever seen an HR representative become so angry and threatened. She was so furious, she said the meeting is over. I think that the shopping environment that has been created at rails Scottsdale over the last month is not what the brand represents. Lastly, we've all had bad experiences at other work establishments, but for Emily to talk badly about her previous employment at loveshack fancy is very unprofessional. A store manager should hold themselves to a higher regard. She stated how Katie Humphrey hired her. They started out as friends. She stated when she worked as the assistant she did all the work and Katie reaped all the benefits. It made me realize that day, if this is how she talks about a "friend" imagine what she has to say about fellow rails employees behind closed doors. Regardless of what happened. You should not be talking about it to entry level sales associates. This is an example of the mean girl mentality that is being created. Consumers and clients are much smarter than we give them credit for. You may not think they see through you, but they sure do. I applied here because of the founder, Jeff Abrams. His story is one of resilience, perseverance and learning how to adapt. I thought if I could work here that those skills would become imbedded in me, and for the short time I was there I'm so proud of the work I've done, the connections I made and the clients I styled. It's just a shame that the representation of the brand is diluted at this specific location. In the end, I still enjoyed the time I was there. Got some free clothes, learned new skills and I'm going to take that with me wherever I go. The only fault I lacked and I feel contributed to my termination was my lack of confidence, but really..... how can anyone be confident working in an environment with a manager and coworkers like this. read more

I was fired December 31 2024. The company withheld 600 dollars from my commission check. My sales for December were 52k the last day I worked. Since I no longer am an employee I feel it's appropriate to describe my experience. The remaining employees, Jamie, Shelby and Emily have created a mean girl environment where their only concern is selling you anything just for the sole purpose of buying it versus actually styling you and helping you find things you want. They don't even care to learn clients name. Your name to them is honey, girl, gurl, cutie, hon, etc. Emily the store manager is extremely fake and her go to phrase to sell you is " buy it girl". Very fake and ungenuine. We had a customer named Suzanne and emily said to me that she was on pills because her speech was off. I had to educate Emily and tell her that that client had a stroke and that's why her speech was like that. It was totally unprofessional for a manager. Shelby is probably the most genuine out of the 3 employees. She has a warmer personality and connects well with clients. I think her only fault is not being more assertive with providing feedback regarding any situation. She tends to not say anything. I would say that pertains to Emily as well. Now for Jamie. I think she's the worst offender. She will stuff your fitting room full of things you didn't ask for just hoping you'll be careless enough to buy it all. In the end most of the time, customer just leaves without buying a thing. Or if they do purchase it they come back with ample returns. The day I was let go I met with an HR rep named Joanne Perez. I will not go into grave detail but I will say this. She accused me of " gaslighting my manager" I was taken aback by the use of that word and immediately shut that down. I told her for you to be in HR and use the word gaslighting is completely unprofessional. Never in my entire career have I ever seen an HR representative become so angry and threatened. She was so furious, she said the meeting is over. I think that the shopping environment that has been created at rails Scottsdale over the last month is not what the brand represents. Lastly, we've all had bad experiences at other work establishments, but for Emily to talk badly about her previous employment at loveshack fancy is very unprofessional. A store manager should hold themselves to a higher regard. She stated how Katie Humphrey hired her. They started out as friends. She stated when she worked as the assistant she did all the work and Katie reaped all the benefits. It made me realize that day, if this is how she talks about a "friend" imagine what she has to say about fellow rails employees behind closed doors. Regardless of what happened. You should not be talking about it to entry level sales associates. This is an example of the mean girl mentality that is being created. Consumers and clients are much smarter than we give them credit for. You may not think they see through you, but they sure do. I applied here because of the founder, Jeff Abrams. His story is one of resilience, perseverance and learning how to adapt. I thought if I could work here that those skills would become imbedded in me, and for the short time I was there I'm so proud of the work I've done, the connections I made and the clients I styled. It's just a shame that the representation of the brand is diluted at this specific location. In the end, I still enjoyed the time I was there. Got some free clothes, learned new skills and I'm going to take that with me wherever I go. The only fault I lacked and I feel contributed to my termination was my lack of confidence, but really..... how can anyone be confident working in an environment with a manager and coworkers like this. read more