These guys are great. Let them know I was retired military and they were all about the military…read morediscount. Service was top notch and friendly.

So I decide to give them a try and man did it almost cost me. Noticed an oil leak a few weeks after…read morethey changed my oil so I get a mechanic to come check and my oil filter was not on tight and the oil was super low. Low enough to lock my motor. Avoid at all cost because they might cost you more in the end.

Javoni was absolutely amazing. From start to finish, he kept me in the loop and moved things along…read moreway faster than I expected. I was on a tight travel schedule and honestly in a bit of a panic needing my truck fixed quickly--but they really came through when it mattered most. The biggest win? They FINALLY fixed my AC. This has been an ongoing headache that multiple other shops couldn't figure out, and I was starting to think it would never get resolved. Javoni and the team actually took the time to get to the root of the issue--and now it's running perfectly. Huge relief and seriously impressive work. Highly recommend!

The technician that performed the repair on my vehicle did a piss poor job. Probably put in a cheap…read morereplacement part, and did not reassemble my vehicle correctly. Noticed some issues right away, and still finding other issues. Had my son in law contact them earlier about an issue, and per usual they didn't want to own up to it.

I recommend coming here for an oil change. Out of the three Jiffy Lubes in Macon, it's the best…read morefrom my experience. They are quick, reliable, and friendly! They have a nice waiting area with a picnic table under a tree.

Please note, this one-star rating is purely for the seemingly fraudulent manner in which this…read morelocation conducts business. I would rate the mechanic work a solid 4, and the customer service also a solid 4 (assuming they are not in cahoots with the location owner vis-a-vis usurious fees tacked onto your service). I had an oil change on the same vehicle today (8/20/25) on which I had an oil changed performed on 5/15/25. I brought my receipt from the 5/15 service to ask- it seemed a little high. When I questioned the $4.50 "Shop Supply Fee," I was told it was to dispose of oil. This seems odd, and a bit high, considering many local car shops will take your used oil for free, and that used oil is typically worth between $1.50-6.00 per gallon. The "Shop Supply Fee" on 8/20/25 had increased to $10.24. That is a 125 percent increase in a dubious (aka "bs") charge over a period of three months. The fees charged for "State" and "County" are also different, and I'm not sure how they change an annual tax rate between May and August. In other words, this location will add and change prices at their whim. The prices advertised are lower than the prices they charge. It's called "fraudulent inducement" and "detrimental reliance" under the law, but I don't have the time or desire to pursue it legally, so I figured I would warn everyone about these tactics before they go so they can make an informed decision regarding their car maintenance providers.

Amazing service and great work! Very honest knowledgeable team. 5 star customer service every…read moretime!

There is a reason this place is always slammed. They do just about anything the car needs done and…read moredo it right. They just serviced my truck and replaced the turbo coolant lines to my ecoboost f-150 King Ranch. Runs like new again. Best auto repair shop in Macon hands down. Jerry is an excellent guy up front and the owners Chris and Michelle are long time local owners. They have fixed all kinds of vehicles for me in the past with zero problems. 3000gt VR4, F-150 King Ranch, Toyota Camry, Jeep Grand Cherokee, Cadillac Escalade, this place does it all.

Always received excellent service here. They somehow didn't have the oil I requested and usually…read moreget, however they had the higher priced one. I went ahead and got it since I really needed an oil change. Still highly recommend this location.

They are friendly and great service. Some of the service price is half of dealership. I'll…read morerecommend here!!!!

I came here after hearing grinding in the passenger rear. My parking break came off. They could…read morehave charged me for quite a few things. Being a female I get that a lot. They were honest and that goes a long way in my book. Also I am not from here and traveling with my dog. They accommodated us no problem

I bought my tires from Firestone and when I had a slow leak in one, I brought it back for repair. I…read morealso needed to have the blower fan looked at because it had stopped working. A few hours later, both the tire and the blower fan were repaired with no problem. The service techs were very pleasant to deal with, too. I'm quite happy with the service I received.

By far, the worst buying experience I've ever had. I purchased a '21 Ford that was "immaculate"…read morebefore I got to the dealership but the sunroof headliner and inside passenger door handle were broken when I went to test drive it. They promised to fix both before we closed the deal. Now it's more than a week later and my car has been "in service" at a closer Five Star dealership, and when that dealership requested the parts my car needed, Five Star Chrysler waited until after parts orders could no longer be placed that day, then confirmed they would fix the headliner, not the door handle. The GM avoided my calls, everyone else said he was working on it, but eventually did agree to order the handle. So, the car was bought, given right back to them to fix, transferred to another dealership, and the repairs there added another week on top of that. I cannot stress enough, like most everyone else who has reviewed this place: STAY AWAY

I would give negative stars if I could. I wrote earlier not to buy from this dealership or anyone…read moreFive Star related. Then I got an email from a very sweet, efficient and concerned customer loyalty specialist, Amanda. She worked with me, the dealerships and the regional manager Patrick. So we decided to give them another chance because they told us they would make it right. After several months of communicating, we were not offered a better deal on any car than we could get anywhere. When I asked for Patrick to call or email, once again there was no response. Five Star Mazda does not care about customer service or customer loyalty. Not only do we still have a car that has many issues they couldn't and wouldn't correct without a blank check, they once again didn't do anything to make it right.

This was my first run to this location. I have an Elantra that needed to have tune-up done. Now, I…read moream the mother of a disabled adult son and there was a CRITICAL APPOINTMENT that could not be missed this morning. This was conveyed to the manager yesterday an hour before they closed. The price to do the tune-up was in the neighborhood of $350 and he broke it down enough for me to justify trying it. He said they are not the cheapest, but they are the best. I explained my situation. He took my information, assured me that the car would be ready if I could get it there absolute first thing this morning. My car is running better NOW than it ever has. I will check out this company's website and find out what other services are offered at this location. I see that there have been some bad reviews on this location and I cannot speak to them. I can only review what service my car has had and how it has affected me. The appointment was made this morning, and I will speak with the manager about what other services are offered. Until I have a reason NOT to return, I will be bringing my car(s) to this location. I wanted to try another place/business, but they are so booked up it is not going to be available for me to get it done. So, this location of Precision Auto Care and their team will see me again after I check out what services they are able to provide.

Would not recommend. $489.00 for a remanufactured alternator is a ripoff. Will not return back to…read morethis company and I would recommend nobody does. I did some research and found one for more than half that price and It was retail.