Radon Detection & Control, LLC installed a mitigation system in my home in 2019. To be fair, it has functioned properly ever since. In order to maintain the warranty, it is necessary to perform an AccuStar long-term test annually. This makes sense, and I have done so every year and reported the results to Radon Detection & Control.
This year (2024), Radon Detection & Control said that it is necessary to purchase the kit directly from them in order to maintain the warranty. Radon Detection & Control sells the kits for $50.53 each. I can purchase the same kit from AccuStar for $37.80 for one or $62.65 for two. Radon Detection & Control can verify the results of any AccuStar kit by entering the kit information on AccuStar website, so there's no concern about falsifying results. The representative literally said that the money they make on the AccuStar kits covers the cost of any warranty repairs. At a profit of $19+ per kit, I'll bet it does!
Note that the Radon Detection & Control warranty covers the system for a lifetime, but the fan is only covered for seven years. After that, the fan replacement would cost approx. $400. Given that the fan is the only moving part in the system, it's only worth buying the marked-up kits from Radon Detection & Control for seven years.
In conclusion, I'm not unhappy about having to perform an AccuStar long-term test annually. That's a good idea. I am unhappy about being extorted for an extra $19 per year in order to maintain the warranty on my Radon Detection & Control mitigation system. Buyer beware. read more