Zach has gone above and beyond to help out his clientele. I walked directly into the front office when there were around 3-4 other people to be helped and he still managed to maintain composure, professionalism and attention to detail. He is clearly hardworking however I would like to add that he severely needs an assistant and/or other team members to help him that are qualified for the type of work that he does. Not only that but he deserves a raise too. The only reason why I didn't give this a 5 star review is because Zach works too hard by himself. I say this out of concern for his well being. Whoever is running the company may want to consider what kind of position Zach is at for his age. read more

I'm not the type to leave bad reviews, but unfortunately after many attempts to remedy the situation it's just not getting better. It takes our dryer 5 full hours to dry a load of cloths. Our energy bill for the last 2 YEARS has been insane because of how long it takes. Not to mention the ROACHES found in my apartment on the 6th floor. I reached out to them about it and nobody responded. We've been putting request for this dryer in for two years and they just keep gaslighting us. They literally asked me how wash clothes to see if I knew what I was doing. I absolutely hate that I have to leave a negative review to get someone to actually help us with this issue but now we've spent probably an additional 1k+ on utilities from this dryer. Absolutely insane. It's frustrating because I've been so nice, patient, and kind. But clearly that isn't working. read more

Radius Koreatown Apartments - Apartments Near Me - Los Angeles, California

I used to love this place, but after what happened with my mail, I can't anymore. Important immigration documents were left out unsecured starting May 15. Management said it was beyond their control, but I pay rent here expecting safety. I feel deeply sad and hopeless about their lack of responsibility toward me. I wish things had stayed the way they were. read more

Roaches!! Trash charges can range up to $50 a month. Maintenance request can take up to a week to be fulfilled. When I first moved in the WiFi password didn't work I had to still pay for it. Not a lot of guest parking. Wouldn't recommend. Money hungry and take advantage of tenants. read more

Gym is great! Property is in a great area. Been living here for a couple of months. Teams is awesome!

update: the new internet is bad - cuts out very frequently. a speed test reads at 300mbs but why is it to bad? and we (the residents) still dont know how much this will cost us, or really any information at all. read more

This place was great. The amenities were the best in the area. I toured with Jenny and she was extremely helpful. Everything I was concerned with she explained and basically answered every question, and was very nice even though I didn't really know anything about the area or the complex. Although I ultimately didn't end up becoming a tenant here due to my own personal circumstances (budget and location), Jenny recommended me to other communities around the area that fit my needs. I love this place and their staff! read more

Radius Koreatown Apartments - Apartments Near Me - Los Angeles, California

Worst management service I have ever faced with. Besides that the building has no security. Wi-Fi problem. Never refuel the fireplace. If you want to pay double you are welcome to shit Koreatown apartments read more

I've been patient long enough. I'm posting this review to warn those who are considering this place as their home. Think twice and look for better alternative options with a more secure, reliable, and pleasant living environment. It is extremely overpriced, and there are plenty of places with better service and lower rates. I've been living here for almost two years, and I'm going to move out as soon as my lease ends. There are continuous issues that nobody cares about: Stolen packages: Tenants keep asking for action, but all complaints are ignored. I have had at least 8 of my packages stolen. I reported the theft of an expensive package, a huge 50 lbs box with a subwoofer. FedEx took a picture that clearly showed it was delivered to our mailroom. I can confirm this based on other packages in the photo that were still in the mailroom. Since there's a camera facing directly at the mailroom door, I asked for an investigation. I provided the date and time the package was delivered and the time I went to pick it up. Guess what? They said they didn't see anyone carrying my package from the mailroom. That's absolute nonsense! They simply didn't care and didn't bother checking. The package was large and heavy. Both the management and the corporate office are unprofessional, to put it mildly--they just don't care. Security: There is no security. They used to have a 24/7 service, but they discontinued it. They hired someone to patrol the building at night, but it's not on-site, and the same guy is responsible for a bunch of other places. They come just one or two times during the night hours. So obviously, that's not enough. "We don't have money" is not an excuse because Equity Residential (owns Radius) is a real estate investment trust with total equity of 11 billion dollars. As a result, I have encountered dangerous homeless individuals three times in the elevators, parking lots, and stairwells. Other tenants have reported being attacked by them in the elevator. There have been at least two reports of apartment break-ins and multiple reports of car break-ins and windows being smashed. They charge $150 per parking space. Management or corporate (or both) made a deal with Spectrum behind the tenants' backs. They charge $80 for an internet plan worth $55. Initially, that was fine, but then they decided to switch from bulk services (where you have your own bridge router and Wi-Fi router) to community services, which are insecure and vulnerable. Wi-Fi routers are now placed in certain locations to cover the entire building. Obviously, they did this to save money while continuing to charge the same price every month. Moreover, the internet works really slowly. During busy hours, the speed might be just a few Mb/sec. So if you want normal internet, you need to pay $80 (there's no way to waive this charge from your monthly rate) and extra money to Spectrum for the bulk services. Hot water: Instead of implementing a proper fix, they always do some shoddy repair whenever the entire building has no hot water. I'm posting this review on the 4th of July 2023, and there's been no hot water since yesterday morning (July 3rd). They sent an email that it was fixed almost 24 hours ago, but there's still no damn hot water! Every time I'm calling Radius Emergency Services (management obviously enjoying their weekend), they act like it's the first time they hear about it. BS! The previous time it happened was on Memorial Day. There was no hot water for almost 24 hours. No emails or updates from the management during that time. I and other tenants tried to contact Radius Emergency Services multiple times, but every time they acted like it was the first call. Broken Elevators (same thing as with hot water): Shoddy repair instead of the real fix. I remember one time when the elevator was out of service for 2 months. Lol, they said they waited for parts. Nobody in the city of Los Angeles was able to fix one damn elevator. That's ridiculous! Fruit flies coming from the ventilation. It is what it is. Not treated by Equity Residential. There was a leak in the lobby of the building, which damaged the furniture and ceiling. The lobby was under construction for over a month. It took them more than a month to fix it, and after a week or two, it happened again. The ceiling was damaged once more. Some personal experience: The kitchen was flooded, and they fixed the leak. However, it happened again the following week. They fixed it again, but there is still a large stain on the ceiling that they promised to repaint months ago. After more than 3 months, nobody has shown up. I understand things happen, but it's not about the issues; it's about how you manage them. Radius, you deserve 0 stars if it were an option. The cost of living here does not correspond with the service you provide. read more

When I first moved in a year ago all seemed well. Since then the complex has gone through multiple rounds of cost cutting. We were told our internet service was being upgraded. Instead we went from have individual modems to a "community network" with access points around the building. This has resulted in slower speeds for all residents and management has done nothing but brush it off. IF YOU RELY ON INTERNET DO NOT MOVE HERE. My packages have been stolen and maintenance requests have taken longer to get to. For what they are charging this experience it not worth it. I moved from K2LA which is right next door and I'm looking to go back after the lease is done. read more

Jenny was amazing answering all my questions. Very welcoming, attentive and knowledgeable. I would definitely recommend her.

Had a great tour and move-in experience with three members of the leasing team: Andrew, Joseph, and Zach all went above and beyond to help me feel welcome. read more

We went in for an apartment tour and very impressed with the building and area. The apartment is very nice, new, clean and quiet. We love all amenities we saw, especially the roof top space. Zach, the leasing agent, is very helpful, patient and professional. He gave us all details about the 2 units we visited and what will be available next. He answered all the questions we had on-site and emails after we left. Super nice and helpful! Cannot wait to be part of this community. read more

I just want to say Zach helps all the time! Anytime I need services or something done he's the go too.

We stopped by and checked out a available unit for us, clean, modern building, secure, Zach greeted us at the leasing office, checked us in, let us have self guided tour, gave us few suggestions regarding units that are coming up and we're set up a follow up appointment to go back next weekend to check out a little bigger place, I didn't feel any pressure, very nice guy, would love to work with again. read more

I have been lived here for almost 1 year. I used to live at the apartment complex, K2LA right next to Radius on New Hampshire Ave. Just like to point out some facts. The rent seems reasonable, but when adding up fees like parking $150/month, cable $80 and pet rent $45, my total monthly rent for one-bedroom apartment goes up to $2650. Even though I pay that amount of money, I had a really bad experience. Two parking garage break-ins happened in 688 building within 2 months. More than 15 cars' windows were broken. And in fact the management team did nothing after the first incident happened. No wonder it happened again. No courtesy patrol at night. K2LA at least has securities every night. I know it totally depends if you feel safe or not, but I believe having someone on-site should be provided especially when there were already crimes happened. If you live in 688 building, you need to go to 680 to pick up your packages which is inconvenient. And other resident had picked up mine and accidentally opened it. The amenities like gym, conference room and rooftop lounge are closed during the pandemic. I have once locked out myself at night. Called maintenance team and they said have called the technician. I've waited for 2 hours and made several phone calls again but no one showed up. I ended up finding locksmith by myself. Overall, I would not recommend it for those who are looking for a nice place to stay. There are so many apartments out there, and you can always have a better option. read more

Radius Koreatown Apartments - Garage break in - Apartments Near Me - Los Angeles, California

Zachary Bane was knowledgeable on all the questions I had. I left the building feeling confident about moving forward with my move in the coming months. Zachary was clear & concise with all the info, but more importantly transparent towards my concerns leading into the tour. Appreciate all the help and will definitely have The Radius in my sights! read more

Stay away...Equity is a horrible property manager. They lie and the building is never secure. Packages are stolen and the cars in the garage get broken into all the time read more

I've been living here for three years. The best part of this complex is by far the employees who are actually on-site. Andrew is a king. Toni, Zach, Mati, and Joseph are also very helpful. (And they're fantastic to my pup, which is a bonus.) I just wish I was happier with the decisions and actions of corporate management. They've made budget cuts to the amenities over the years that have been disappointing, but overall, I've been satisfied enough to stay as long as I have. read more

I say this as someone who has only gone on a tour of the property and not as someone who has lived there. I was greeted by Zach Bane and he has the best customer service that I've experienced I'm a while. His directions for the self guided tour were very clear and after the tour he was open and willing to answer any questions that I had. I didn't get to see the unit I was actually interested in due to availability, but the units I did see were nice; but it was the first time I have ever heard of a Jr. 1 bedroom apartment. I swear it's just a more expensive way of wording a studio lol read more

I never really leave reviews on yelp but it has gotten to the point where I am spending so much time and energy to find my stolen packages. Which I have not gotten back on any of them. There is a community chat and multiple residents have also complained about stolen packages and there much needed medication also being stolen. I have asked the management team multiple time to review cameras and to see if they can let us know who is taking the packages or if they can hold it in their office. With the emails I have sent I still have not received a response back. I have been here for only 4 months and I have had 6 packages stolen. So this said a lot about how the management team does nothing to stop the problem or find a solution. Since I have moved in also asked to have my refrigerator filter replaced or how I can go about it to get it fixed and they still have not gotten back to me even with several follow up emails and also in person I asked as well. They said they will let me know and follow up which still has not happened. Parking is also an issue with other random people parking in your spot when you pay for it. It has happened multiple times since I moved in. There should be signage on the wall for which spot has been taken for residents. Ex: Put reserved on the wall or open up the spaces as soon as you pull into the garage so people are not parking in residential parking. read more

Amazing place, good vibes, awesome staff, best location, secure, there's more to say about Radius Korea town apartments, i can go all day long, to describe how nice to be here.. Andrew I really appreciate your effort whenever I need help... read more

I did a self-tour today and the staff (Zach) was very helpful. I was in and out in no-time and felt appreciated and welcome.

Took a tour today with Guia today, looking for our future new home. We loved the peacefulness of the neighborhood and complex. There is a gorgeous Church on the same block, and plenty of mature trees. Guia was very knowledgeable and welcoming during our tour of Radius. The apartments and amenities were amazing. Thank you, Guia! read more

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Hot water never works, this place is shit. Everyone in the radius koreatown office is completely useless and they never fix anything. I once had a guy in the leasing office tell me to give a yelp review despite the fact that he never earned it or did anything. Apparently everyone in the office was trying to compete to see who could get the best reviews, even though no one does shit. Dont remember his name, but he was a caucasian male with brown hair. read more

This review is for Alisha. She is so kind, thoughtful, and most of all a hard worker! While walking in the hallway she went up to me and asked if there was anything that needed to be fixed in out apartment and she was readily available at that moment to help! I cannot thank her enough for always helping and making life at Radius enjoyable! read more

If you're looking for your rent to go up TWENTY ONE PERCENT after your first year ($2445 to $2969 for a 1br), Radius (or any Equity Apartments building) is your spot! Oh, and this is after a year filled with rampant package theft and garage break-ins, as well as the only available (i.e. required) internet plan being the building's $80/mo plan. The renewals team will say it's because of market rates and competition in the area, which is convenient when Equity owns a lot of the buildings in the area and are their own competition~ Parking is also $150/spot, just so people can factor that in when looking at their listed "base rents" read more

I've been living here for 2.5 years, and until recently have been okay with their mishandling of various issues. This is the second holiday weekend where our water heater has been broken and have not had any communication from management of when the expected time of resolving the issue. If you looking for an apartment I suggest another complex, and company. They market themselves as "luxury" but far from it. If I knew these issues would come up I would not have signed me lease, now just counting the months until I can leave. read more

I've lived here for 5 YEARS and I've watched this place go to absolute SH*T. Stolen packages (since they took away our parcel pending lockers), security is hardly ever around, poor internet connection (since they've now forced us to go on community Wi-Fi, even though that's not what we signed up to pay $80 a month for. smh.), cars broken into, a homeless fugitive ON DRUGS cornered me in the elevator with a dumbbell in hand (there's crazy people in the building often because the lack of security presence), the maintenance team is short staffed, hot water randomly cut off way too many times, there's FLIES EVERYWHERE. Elevator and garage was broken all the time for the longest (finally the past few weeks they've been better about it). THE LIST GOES ON. And it's pretty expensive to live here for things to be this bad. I would NOT move here and I would take your money someplace else! read more

I recently had the pleasure of meeting with Zach, who made my self-tour experience seamless and enjoyable. Zach was incredibly knowledgeable and helpful throughout the process. He provided detailed instructions and answered all my questions promptly. read more

I lived here for 3 years. When I first moved in, I loved it. The building, the unit, management, amenities--everything. It was great! But then, they slowly started getting rid of some services like parcel pending and on site security, etc then it only got worse from there. I'm giving it two stars because I'm not gonna lie, I loved living here. The community is relatively safe and friendly and the neighbors are nice. I made some great memories living here. But, here's all the cons. Equity residential is your typical greedy real estate investment company and they will nickel and dime you for all you got. Whatever rent they show you, add about $400-$500 extra on top for "concession" fees, mandatory community network, parking is $150 to $250 if you're by a ev charger, and they will increase your rent as much as they can each lease renewal. They literally charge you for everything. Security deposit? Forget about it. I lived here for 3 years and typically, you can't get charged for painting if it's normal wear and tear. Well I got charged both painting and cleaning (I cleaned the apartment-but they said the only way to not get charged is if I use a vendor to professionally clean the place). Not to mention, if you question these things, they stop responding. As a matter of fact, anytime you question them, they will stop responding. All in all, the place was nice and comfortable. But management will nickel and dime you and penalize you for everything. Whatever your rent is, add another $500 and that's the total price you're paying. Also, expect package theft, break in's and storage theft and consider it a loss because they won't help you. They act very helpful, but that's it. An act. read more

Zach, who works at the leasing office is extremely helpful and his customer service is top notch.

Radius Koreatown apartment is really nice. Good location. Zach, the leasing consultant, was super helpful and nice.

Great touring experience at Radius! Zach has been super helpful answering my questions.

Today I met with Zach. He was so sweet, patient and knew the answers to all of my questions . He was so welcoming and easy to talk to. The place feels safer because of him too honestly . I really liked going to that particular building and I hope to find an apartment there in my next tour visit that we scheduled . I'm hoping to move there soon because of that experience. Thank you Zach! read more

It is with regret that I recount my highly unsatisfactory experience at the Radius Apartments. A place that promised comfort and community turned out to be anything but. Firstly, the maintenance of the community leaves much to be desired. The overall upkeep was simply lackluster. Despite several complaints, I found the issues persisting, which clearly indicates a lack of concern or initiative from the management. Speaking of management, their handling of the property has been incredibly disappointing. The staff seems to lack both the necessary skills and motivation to perform their roles adequately. Their attitude and response towards the issues raised were extremely unprofessional and unsatisfactory, making it increasingly clear that perhaps a change of occupation would be advisable for them. Living at the Radius Apartments, especially under the current management, has been an unfortunate experience. I strongly urge potential tenants to carefully consider their options before choosing to reside here. This place needs significant improvements in both its community upkeep and management before it can offer a comfortable living environment. Only 1 5 start is Abi, who work very hard and he is the only one who should be promoted to Manager! read more

-0 stars if that was an option. Has not even been an entire 30 days that i have been here and it's already an ongoing nightmare! Always something every week here!! I regret choosing this place to call a home. MAINTENANCE PPL HERE GO THROUGH YOUR BELONGINGS HERE BEWARE. Even after providing proof CAUGHT ON MY RING CAMERA OF VIDEO PROOF via email and in person he is saying it's "fabricated" LOL A JOKEEEEE. OH AND IT GETS WORSE. He said if you dont want your belongings to be gone through pretty much then just move them away from the area requested to service. A JOKE. He has lots to learn from being a "property manager for 10 years" idk how he's even a property manager with his unprofessionalism & unprofessional sketchy employees who invade tenants privacy!!!! Everyone needs to have multiple cameras in their homes here for 24/7 surveillance for safety because THEY DO NOT PROVIDE SAFTEY NEITHER FOR HOMES OR THE SAFETY OF YOUR CAR THAT YOU ARE PAYING TO BE PARKED IN THE GARAGE. I just left from talking with the community manager Jason and I am baffled at how ridiculously narcissistic he is, has attitude, his unprofessionalism is terrible everything that comes out of his mouth is a lie to get you off his a**. I could not help but ask him how he expects me to believe everything that comes out of his mouth. Lets name just a few not ALL the things that doesnt get resolved often or at all to say the least: The parking gate that we pay $150 a month for is open multiple times ALL NIGHT not just for a few hours, multiple times and keep in mind it hasn't been a month Ive lived here. There are bums here and there but its LA.. but if the gate is open they can come in welcomingly and choose which car they'd like to get into if they try to. The washing/dryer machine sucks and breaks down every so often where I've already had it serviced twice, the other times im too tired to even bother to call them but definitely more than twice the machines arent working properly. There are built in speakers here that I have asked since ky DAY OF MOVE IN to help set it up or help tell me how to set it up via in person to manager Jenny, via email to her AND JASON, and still a month later has not yet been resolved for me. (You ask for anything here it doesn't get resolved until they feel like it and make time. You'd think as a new tenant they would want to be on their shit and do things in a timely AND professional manner but not the case at all. Very impressive!! NOT) This place is a joke and Jason is the cherry on top for a joke. Rip off for thing's promised of what you are paying for and half of everything never works!!! The $80 wifi sucks, $150 for your car to be welcomed for bums to walk in, and 2k for a unit with built in speakers that come along with rent that was never set up. Im over this place already. Now if you see a fake reply from them under this review, it'd be pathetic and a lie as i just left their office furious from management illegally going through my belongings in my unit when i was not home when servicing my washer. They do not give you a notice via email or any notice of that matter, it states when u submit an order they have permission to enter within 48 hours. YOU'LL REGRET MOVING HERE ITS A RIP OFF AND A JOKE. read more

Radius Koreatown Apartments - What is there to clarify after proof being shown that they are going through a tenants bag?!? LOL HILARIOUS - Apartments Near Me - Los Angeles, California

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I'm so happy my lease is over! Don't move here!! Waited until my lease was over to post an honest review! Cons (688 building) -Several periods of no hot water -Bugs (Not treated by Equity Residential) -Bad WiFi, most times no WiFi (mandatory fee) -Broken Elevators (expect weekly closures) -Break-ins -Stolen packages- get a PO Box -Out of stock items need for maintenance repairs Pros -Units looks nice -Good location Many of the issues here stem from a corporate level but the on-site team is helpful given the lack of resources Equity Residential provides them. Thank you Andrew, Luis, Alisha, Abi, and Macleish for doing your best around the property, you guys will me missed! read more

Nice apartment with a pretty nice price. I toured this property today, and Zach is really nice and helpful!

I lived at Radius for about 1.5 years before cutting my lease early. It was the worst experience I ever had in living situations. And prior to this, I lived in Macarthur Park area full of crackheads, hookers and gang members. PROBLEM 1 In order to access the building or your room, it requires and electric key fob. If the office closes and you accidentally lock yourself out, there is about a 80% chance no one is there to help you get inside. Security is rarely available although during the tour, they promise they are there to help us if we get locked out. They force us to pay renters insurance, but that doesn't include being covered if you are locked out. They tell you to call a locksmith which YOU have to pay for. Keep in mind, the doors lock automatically if they close. So if you need to take out the trash, and you slip and forget your keys, you're stuck. And this happened multiple times where I had to find places to sleep. And the staff here is really good at telling you its your fault for anything that goes wrong here. PROBLEM 2 Barely anything works. The keypad doesn't work outside so you have to physically get EVERY guest or delivery. The fire pits rarely work and the bbq pits are frequently broken as well. (Keep in mind we pay for these amenities). The computer will sometimes be password locked and the workers don't even know how to bypass it. PROBLEM 3 I had to call the police 4 times because a neighbors dog bit my dog. They denied it and apparently, this apartment complex has NO cameras that are useful for catching these actions. Take into consideration this happened RIGHT infant of the 688 building. And there is no camera. Even the police officer was confused. The management had me run around driving to police stations and calling officers saying that they will only help me locate the people who's dog bit my dog if i call a officer. When a officer came, they turned him down and then said only if animal control comes. Animal control then said they don't do those visits. When I attempted to confront the residents, Michelle and some tall well over 6 ft white male followed me out. The man began shoving me as i said "don't touch me!" and he replied "I can do whatever the fuck i want". The management kept me from holding the man until police came and let them go. Then by the time the police came, management left the office. The management told me that i can't prove anything so i can't do anything about it. Began to threaten to ban me from the building and protect the people who's dog bit my dog. They helped not at all and pretty much made me out to be the perpetrator. They didn't even do anything to let the neighbors know or put a rule on this resident to have their dog muzzled. They went as far as removing my posts and photos of the people so other residents could help me. Let me say it one more time. A worker began SHOVING ME and Michelle let him do it and tell me "I can do whatever the fuck I want". Keep in mind I AM THE ONE WHO HAD A DOG ATTACKED! The workers constantly lie. They push me to act out of my normal behavior because you get to a point where you feel helpless and no one is helping you but only blaming you. Imagine having your dog attacked, and having to nap in the lobby, because they wont help u PROBLEM 4 No cameras also in the garage. My car and 6 others were broken into and they did nothing about it. No cameras added and then told me my renters insurance through them doesn't cover it because they automatically lowered my insurance for not showing them my car insurance. (Why would i need to show my car insurance when im PAYING mandatory for renters insurance?) This apartment complex does not care about you. And you can't do anything to prove anything because none of the cameras work. So they just blame you and move on. I moved out because i don't feel like im being taken care of for the amount we pay. And that my pet was put in danger and they did nothing about it. Considering its a pet friendly building. They don't care about your problems. They are nice as long as you don't file a complaint. I thought maybe it was just me, but literally every resident I spoke to had concerns. They made me uncomfortable to even go to the office because they allow their employee to put hands on you. And I would get dirty looks from Guia for simply making complaints. She is the first to tell me that all these problems were my fault. Then they get defensive when you get upset. Pay a little more and go some where else. K2 is GREAT! My friends live there and the workers are really helpful even when i just visit. They go as far as walking me to my friends rooms or party rooms if i never been there. The best employee experiences i had were from Edwin, who is amazing and goes the extreme for you. And also Zuri, who i noticed has a lot of bad comments but she was probably the nicest of the 3 ladies that i had altercations with. Radius, thanks for giving me the worst 2200/mo experience i ever had read more

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