excellent service and reliable. owner is knowledgeable and helpful in all areas. been using their…read moreservice for several years and they are outstanding!!

in Well, regrettably I have to give a follow up review for Mike. While my initial encounter with…read moreMike last fall (closing down our system) was wonderful, this spring and summer interchanges have been incredibly frustrating. On 2 occasions Mike made appointments with us and did not show and did not reach out (I totally understand that unexpected things happen, but you have to let the customer know). On the first planned rescheduled visit he came several hours later than he had indicated and by then we had guests over that I had to completely ignore. Mike was tired (it was late afternoon on a Saturday) and asked to come back a month later to address some issues that needed to be fixed and in the meantime he had me order parts (about $100) which I did for the follow up which was supposed to happen last weekend. I texted a day or so before the appointment to confirm (got nothing back), then reached out early on the day of the scheduled appointment and he texted that he would not het there in the morning as planned, but would again come in the afternoon, then a couple hours later texted that he needed to reschedule (again very frustrating since I had rearranged my day (which also happened to be my birthday to accommodate). He never called in follow-up and his voicemail was completely full and not taking messages. Then 2 days later I again called and he immediately texted that he would call me. I never got a call back! So now I have to move on. I get it that life can sometimes be complicated, but a little respect and communication goes a long way. I guess I should be glad it's not my physician or my father, and just a sprinkler guy who has ghosted me, sitting with $100 of unused parts he had me get. A couple of points in response to Mike (the owners) reply to my review. 1) I ended your phone call this morning after you started to scream and called me a "Liar" 2) I have provided lots of availability for us to get today; as I indicated to you when you asked if Saturdays were okay (and we agreed upon July 11), I had/have availability almost every Monday and alternating Wednesdays 3) The system I have in place has been working fine for the past decade, and yes does have some issues now that I was hoping you would help with...presumably this is the type of repair service you are skilled at. I would have gladly walked away from proceeding if you had indicated any hesitancy or inability to achieve remedy of the issues. However, you did not do this, and instead had me purchase replacement parts in preparation to your appointment this past weekend (which you cancelled midday. 4) The bottom line is, at least with me, you were impossible to reach (through either your intent or lack of organization). I work intimately with over a hundred people every week as part of my job for the past 30 years. And while it is not always possible to meet everyone's expectations perfectly, for the most part, an open dialogue and truthful follow-through goes along way. It is unfortunate that you didn't always "mean what you say" nor "do what you say".

Quality Alarm, had an issue with my older system and contacted this company and was extremely…read morepleased with the service and the representative Tony that serviced my system, couldn't be happier with everything

Renovating an old factory to update it with all new LED lighting/industrial fans, clearing out old…read morewiring for machinery no longer hard wired in and generally bringing the building up to code. Price was fair for the amount of work which was required, and it was considerable. Ken and his team were very easy to work with and polite despite the changes to the original plans we made for the project. The scope of work expanded because I was very pleased with the results I was seeing. Ken had excellent suggestions for what type of lighting to use where. The prices of those fixtures were reasonable. The building is now a joy to work in any time of the day or night. I highly recommend KV Electric and will use them on my next project.

Kenny Vigorito is the type of family man that worked hard getting to being the owner of his own…read morecompany. Knows the value of a dollar and helps all owners with professionalism, experience, and knows what he and his guys are doing. Certified in three states. Ohio, PA, & WV. Met Alex & Scott at my house with my work to be done. Same with them as far as everything is upfront. Needing any electric work give them a call. I'm sure glad I did

Roger and team found the right solution to upgrade my theater surround sound system with sonance in…read morewall speakers. Ordered them on a Monday afternoon and the install team got it all done on Wednesday. I thought I might have been able to do this myself. After watching the three pros mount the TV on the wall after installing two gang boxes and clean up all the wires, I was blown away. The final step was optimization of the sound and pumping up the rear surrounds which were always a bit light based on the factory settings. They also made the most of my cable universal remote and renamed the HDMI inputs so it is much more user friendly. The wall paint match on the speaker screens completed on the same day was the icing on the cake!

Remote start works well but my kick panel is loose now . Just had it installed on 3/3/26 . Looks…read morelike they damaged the retainer clips . Very disappointed in there workmanship. I don't mined leaving my name R DUNN

Matthew from Gentry Electric was a pleasure to work with. He's honest and very fair. A problem…read moreexisted with the service line and he was able to replace it in a timely fashion. He did great work and cleaned up afterwards. I definitely would recommend him for your electrical needs.

I am very happy with the service provided by Vic. He was very professional through the entire…read moreprocess answering my questions and thoroughly explaining all of his suggestions. He mounted a TV for me along with 2 wireless cameras. The end product is exactly what I envisioned and he did a great job walking me through using my new devices.

I have worked with Vic for years and in many different capacities. From mounting televisions,…read moreinternet issues or installing entertainment systems, Vic has been great. Today, so many options are available with smart tv's and sound options that it takes a professional like Vic to make sure that you are getting the most from your purchase. Not to mention that it would take days to complete figure out what Vic can do in a few hours. Vic is always reliable, on time and at the end of installation makes sure that I am familiar with my new device and answers any questions. I highly recommend Vic for all jobs!

Technician was professional,knowledgeable,patient while anserwing my questions and efficient.read more

Jack did great work, at a fair price, and was responsive to my texts and calls. I was in a pinch,…read moreand he came through for me. Really appreciate it!