I am writing to formally document and express my serious concern regarding an interaction I had…read morethis morning with AC Electric owner, Asmint Cruz. Prior to today, my impression of AC Electric had been positive. Since 2021, we have spent approximately $30,000 with AC Electric on work performed at our home. During that time, I previously interacted with Todd Fowler and found him to be professional, respectful, and courteous. Unfortunately, my experience this morning with company ownership was the complete opposite. During our interaction, I was shocked by the level of hostility, disrespect, and unprofessional behavior directed toward me. While I fully understand that stressful situations arise in business, there is simply no excuse for speaking to or treating a long-term customer in the manner I experienced today. The conduct displayed reflected extremely poorly on the company and its leadership. Because the interaction was so inappropriate and unexpected, I documented portions of the situation with photographs and detailed notes immediately afterward. Attached are photographs from the original 2021 installation showing the basement walls at that time with no visible leaking issues present. I am also attaching current photographs from this year showing the condition now. In addition, I have attached exterior photographs from the original 2021 work that clearly show disturbed ground, what appears to be a newly installed pipe, and a shovel present at the work area during the installation period. This is particularly concerning given the statement made to me today that "they did not dig" during the prior work. Based on the visible condition of the ground and surrounding area shown in the 2021 photographs, that statement does not appear consistent with what is documented. I believe businesses are ultimately judged by how leadership conducts itself and how people are treated during ordinary interactions. Based on my experience today, I believe this matter deserves serious internal attention and review.

Located and repaired underground AC cable break at our residence due to fiber optic installation…read more The initial locating and repair were satisfactory, the work area was in a mulch bed and no care was taken to maintain the integrity of the or surrounding shrubs and mulch Stones, soil, and discarded shrubs were tossed about with no regard to the owner. ""Simply placing a tarp down and a bit of TLC could have avoided this upset.

We recently purchased an older home with very outdated electrical wiring, including a fuse box…read moreinstead of a modern breaker panel, so we knew we had a big project ahead of us. Mike and the entire team at Electrical Innovations exceeded every expectation. From the very beginning, Mike was incredibly communicative and transparent. He took the time to answer all of our questions, worked with us on pricing, and made what could have been a stressful project feel easy. His pricing was not only fair but extremely reasonable for the amount of work that was completed. On the day of the project, Mike arrived with a great crew, and they accomplished an unbelievable amount of work in just one day. They updated our electrical system, handled everything from start to finish, and left us with the peace of mind that our home is now much safer and up to date. The professionalism, efficiency, and quality of work were outstanding. It's rare to find a contractor who is this responsive, honest, and dedicated to doing the job right. I highly recommend Electrical Innovations to anyone needing electrical work, whether it's a small repair or a major upgrade. Mike has absolutely earned our trust, and he'll be our go-to electrician for any future projects. Thank you, Mike and the entire team, for an amazing experience!

Mike and his guys do amazing work. Great at finding solutions to problems, but won't up charge you…read moreon work that would cost you way more than would be worth it. They think about how people live in our buildings and come up with fantastic solutions. As our buildings are older too, that means some of the jobs can be tricky as we try to upgrade things. They do a great job at doing what we as and going above and beyond that. Top notch work!

My wife and I just had our kitchen completely renovated. A few weeks after the renovation, the…read morepower went out to part of our kitchen. It was not related to the remodel and our contractors couldn't figure out what the problem was. So, I called Excell Electrical Services. They immediately returned my phone call. They were out the same day I spoke with them. After trouble shooting a very strange and difficult situation, the electrician found the problem. It was a loose wire in a junction box in the attic. The electrician was awesome! Friendly, knowledgeable, understanding, punctual and priced fairly. I've never needed an electrician until this week. I am grateful I found an awesome one! If you need any type of electrical work done, I would highly recommend this company. They are incredible! Thank you to Excell Electrical for fixing our issue and doing so with great customer service and skill!

This is by far the best place to call if you are having any type of electrical problem! I had so…read moremuch trouble trying to schedule someone to take care of a problem with a bad circuit breaker. Called them on Thursday, sent Rick out on Friday who arrived promptly and problem was efficiently diagnosed, repaired and double checked. They are the best and the most considerate and professional people you can imagine. Don't bother with anyone else!

Chris fixed a clogged drain under the utility sink. Everything was explained in detail. I watched…read morethe work being done. He was meticulous in his work. The estimate was honored. Now we are waiting for fresh cement to dry before reinstalling the washer. Thanks to Angi for finding this company for me. I can't say enough good things!

Had a appointment on Thurs. 27th of August, Its Monday August 31st. , 10:15 A.M., still hav'nt…read moreheard from anyone. No electricity!

Dave's electric is fantastic! I would highly recommend them. They are quick to respond and fix the…read moreproblem permanently. Their prices are just right!

5 stars all the way around. We were in a bind on a Sunday and he came within an hour, diagnosed,…read moreand fixed the problem. We was also very reasonable in price. He is straightforward and knowledgeable, I would recommend him highly.

Had my fuse box replaced and an outdoor light installed. Very happy with both. Job well done and…read moreJim and his helper were well versed , dependable , polite and pleasant.

You have to watch the pricing - it is extremely high. Yes I approved the work and pricing before…read morehand, but it was run through so quickly that I didn't realize what I was paying. $700 and change to install a waterproof connector in a wire? Took him about 30 minutes. I have since checked with two other electricians I know personally and they said that should have been $120 or so TOPS. Also, had to do a call back because the outside outlet boxes were installed with very sloppy use of silicone sealant. Yes, they did fix it on the callback, but they had to scrape the paint off the house around the fixture to remove all the slathered on sealant. This was in a very visible place right next to my front door. We did sign up for their one year subscription at $16 per month that is supposed to give us discounted services (15% off) but I suspect that any actual work will be much more than 15% over market before discount. Their technicians were friendly and professional, but I was hoping that for an over $2,000 bill the work would have at least been done correctly the first time and the charges would be reasonable. I really hate to give less than five star reviews but I'm giving them a three because they did tell me the pricing up front and I agreed to it, it was only afterwards when I read the actual receipt that I realized how much I was charged. Believe me, when they do my "free" whole house inspection and they make recommendations, I'm going to review them with a fine tooth comb and if necessary get additional quotes. I guess my trust factor isn't what it should be with this company when it comes to pricing.

Conner Electrical just completed 2 small projects that we have wanted to be done for a long time!…read more The electrician (Cole) was on time and completed both items in a timely manner. This company is very easy to deal with. When originally contacted the owner called back promptly to find out what we needed. He got us scheduled this week! The total price was reasonable for what was completed! Thank you Conner Electrical Services!

Tim was the electrician who came to my house. He did a wonderful job. Efficient and was very…read moreprofessional. He cleaned up after the job and even vacuumed the area due to debris from ceiling and wall. I would definitely recommend them!

Had a great experience with Portman Mechanical. The owner Tim is very friendly and helpful. I've…read moreused them for service on my rooftop AC and cleaning my ice machine. Their service tech Mike can fix darn near anything! I'd give them 10 stars if I could.

This company is top notch. Look no further and call them. They are professional, knowledgable, and…read moreclean. You Will be glad you reached out to them! Every time I have used Them it has been an excellent experience!!!