1. Radio Shack

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    Defuniak Springs, FL

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    Radio Shack

    4.0 (4 reviews)
    Open • 8:30 am - 5:00 pm

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    7 months ago

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    2 years ago

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    14 years ago

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    T-Mobile Authorized Retailer

    T-Mobile Authorized Retailer

    1.0(2 reviews)
    25.9 mi
    Virtual estimates
    Shipping

    You do not want to do business with this T-Mobile store. Their customer service and ability to…read moreproblem solve are non-existent.

    Horrible experience. We came from two different carriers. They told us we could do a keep and…read moreswitch. Which means they'll pay off our old phones. At the same time , the nappy haired kid that looks scared of everything said we can also get free phones. They give you credits every month towards the phones. What he didn't tell us was we would have to pay for our phones if we did that plan. He made it seem that we could just get two new phones. We both had s25 and did not need the s26. We only took the deal because he said we'll pay off your old phones and you can get new phones for free. They jerked us around for 2 months. We had been in the store over ten times. And they kept telling us they're working on it , they'll get it taken care of. I just come to find out that there's nothing they can do. So I had to pay off my phone, over a grand. If they had fixed it in the first thirty days , we could have returned the phones and just kept our phones. But they made sure to prolong it as much as possible. So that we would be outside those thirty days by lying to us , a saying that the district manager is on it and going to get taken care of. The same district manager that used to be the general manager of that location. I am beyond displeased and don't leave reviews. But now I am out 1300$. This is extremely dishonest. And the fact that nobody wants to make it right is sickening.

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    T-Mobile Authorized Retailer
    T-Mobile Authorized Retailer

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    AT&T Store

    AT&T Store

    3.5(11 reviews)
    24.8 mi

    Make sure to check your bill to see if they added features you don't need…read more My husband went into this store and added cellular to my son's iPad. The sales guy added an additional $20 a month service without approval or us even knowing it was added. Thankfully we got an email telling us that it had been added. Most people don't look at their bills so the services get added and then by the time you realize that your bills gone up an additional $20 a month, you've already paid it, and the sales dude has already gotten his commission off of the upgrade. I personally have been an AT&T customer since they purchased Cingular. Thanks to dishonest practices from multiple stores, I don't trust any of these retail stores anymore.. even the corporate ones are just as bad. They need to have customers sign off on their purchases and show exactly what is the new monthly fee and what the new additional charges are. If there is no signature then there is no additional service. These salesman going in after the fact and adding these additional cost to your bill is a scam. It was done to my parents in Sherman, Texas and it's being done at these stores here. I now only deal directly with customer service by phonel!!

    AT&T Santa Rosa Beach Alex and Levi were on their toes able…read moreto multitask and take care of new customers and old and myself amazing men. They both have shown great Management skills and comes across with a great demeanor

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    AT&T Store
    AT&T Store
    AT&T Store

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    Radio Shack - electronics - Updated October 2026

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