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Walmart Supercenter

3.3 (12 reviews)
Open • 6:00 am - 11:00 pm

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8 months ago

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Ask the Community - Walmart Supercenter

Shoe Dept - These are the boots I was accused of stealing. These don't look brand new at all.

Shoe Dept

1.0(2 reviews)
0.1 mi

I was falsely accused of theft in front of other customers in the store after purchasing and in the…read moreprocess of purchasing a new pair of boots for my wife. This happened on 04-27-2026. I felt racially profiled. I'm a hard working man. I drive trucks and I usually park next door at the wal mart because it's convenient. I purchased a pair of boots 2 weeks ago from the same store. Boots are on sale so I went back to get another pair. She proceeded to accuse me of putting a new pair on my feet while in the store. I will be taking further legal actions.

My husband came into your store as paying customer. He was trying on a pair of boots for himself…read morewhile he was also purchasing a new pair for me. He was considering buying a second pair because he has shopped with your store before and was deciding on another purchase. Instead of being treated with basic respect, & decency he was publicly and falsely accused of stealing. The way your staff handled this situation was rude, humiliating, and completely unprofessional. There was no attempt to calmly clarify the misunderstanding, no respect shown, and afterward there was not even an apology offered for the embarrassment caused. Being falsely accused in front of others is degrading and unacceptable, especially when we were legitimate customers actively shopping and making a purchase. We understand stores need to prevent theft, but that does not justify treating customers in an inhumane or accusatory manner without facts. Situations like this should be handled with discretion, professionalism, and respect -- not public humiliation. We expect acknowledgment of how poorly this situation was handled and an apology for the false accusation and embarrassment caused to our family.

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Shoe Dept
Shoe Dept

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Walmart Supercenter - deptstores - Updated October 2026

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