John called me as soon as he was assigned to my service request. He confirmed my location and…read moreparticular logistics and arrived promptly. He was kind, professional, and caring. Additionally he gave me a ride and even contacted me later to make sure I was doing OK/safe! I will keep J&J Towing and Transport number in my emergency contact list for sure!

they suck the guy didn't wanna listen to me about what I was trying to tell him and I highly…read morerecommend everyone use someone else bc there a bunch of none listening people who can't take notes of what is the problem they wanna say it's my truck but yet all my lights work I tried to tell him it's just the running lights and he nasty attitude said he was gonna cancel the request so yes they really suck and I will never recommend anyone to them to be honest they shouldn't even be towing or helping anyone bc u can't help someone if u don't listen to what's going on so end of dis they suck

The owner came out of his way to repair my trailer axle that needed major repairs. I know this…read moretype of repair roadside is not the easiest but you really saved my day. You had the best attitude and never stopped smiling. I appreciate your professionalism and for making me feel like I was the only customer on your schedule. I highly recommend this gentleman and his company.

John at Mallory Towing:…read more Dear John, I wanted to take a moment to express my heartfelt thanks for how you handled my car. Your careful attention to its condition and your professional approach throughout the entire process meant a great deal to me. I truly appreciated your patience, clear communication, and the way you treated my vehicle with such care as if it were your own. In a stressful situation, your calm demeanor and thoughtful explanations helped me feel reassured and respected. It's clear you take pride in your work, and that made a real difference. Thank you for your reliability, kindness, and the high level of service you provided. Please know that your efforts did not go unnoticed, and I am genuinely grateful for your help. With sincere appreciation, LaToyia Babydoll Jones

The lady who answered was completely disrespectful. Charged me over 1k for something that hasn't…read morebeen in my name for over a year. Then told me that our phone call was a "waste of her fucking time" service was absolutely terrible

Rudest person I've spoken to, disrespectful and not honest. Wouldn't recommend to my worst enemies.read more

Outstanding job! I needed a job done in a pinch and Kent Electric knocked it out of the park. The…read morecrew was on-time, friendly, efficient, quick, and knowledgeable. All at a fair price to boot. They installed a new receptacle, hung a TV, and cleaned up everything in about an hour. Thank you!

I called them they came out and had my A/C fixed with in a few hours. Also very polite and cleaned…read moreup after he was done. Absolutely would recommend them.

They came out and looked at my heat pump and left. The next day I had to call them to get status,…read moreand they said they would have to order a part and it would be in Tuesday. On Wednesday I had to call them to get status, and they said they would call the vendor and get right back to me. Friday I had to call them to get status, they said they were waiting on the part. A week later they say the part is in and could I be home for service around 12-1. I take the day off work and wait. At 2 I get a call telling me he got in an argument with the vendor and would not be able to fix my heat pump. tldr; worst customer service ever just left me broken after 2 weeks of waiting

They installed a whole new unit in my house $5000.00. The system stopped cooling exactly 1 year and…read moreunder warranty. I called them 8/18/19 and left VM which they received. I called the office this morning and now they say no labor warranty which is 100% wrong! They want me to call someone else to repair it! I wanted Affordable to come check it out but no they wouldn't. Very poor service I called another AC company to come out and check my system which are here already. There is a leak in my brand new system one year old system. What's wrong with Affordable Heat and AC, they don't want to take care of your customers who support them!!

I called Affordable Heat and Air to get a quote to install a new AC unit. As he got out of his…read moretruck, he asked if my unit was in the attic. I said yes, and he said he remembered working on my house when the previous owner owned it. I work in HVAC design (his coworker even made a comment about how it was nice to talk to an owner that knew what they were talking about), so I was telling him what I was looking at installing. He proceeded to lecture me for an hour on why I should spray foam my attic. I kept telling him that I agreed, but I could not afford that and was not planning on being in this house long enough to make that level investment. He didn't listen. He kept pushing and pushing the insulation issue. After an hour, he proceeded to tell me that he was getting too old to be climbing in hot attics to replace units. He wasted AN HOUR of my time when he knew from the moment he got out of my truck that he was not going to give me a quote!!! I give two stars because I did not disagree with spray foaming being a good idea, so I am not saying he is not somewhat knowledgeable, nor am I saying he does good install work. However, he will not listen to your requests and is very arrogant in pushing his own agenda. I am very fortunate to be knowledgeable in HVAC and recognize a poor HVAC businessman, but let this be a warning to those not in the HVAC field. PS. At work the next day (an HVAC office btw), I was complaining about the level of disrespect by wasting my time and blowing off my request, and my coworker proceeded to tell me that he had a very unpleasant experience with this company too (he requested Howard to do one thing, and he did another on his own accord).

Quick, easy and communicative. Did exactly as requested. Brad built me a mailbox and I'm a very…read morehappy customer!

This was a complete nightmare. I don't even have the words honestly. I have to take Brad to small…read moreclaims court just to attempt to recover from the financial nightmare I'm in after him. The inspector for my building was floored by how much was done out of code. Brad takes shortcuts, isn't honest whatsoever, has no patience, manners or decency, and he preys on his clients. PLEASE BE WARNED. I've lost thousands and am a small business owner trying to get by after hiring the wrong "general contractor" who took 5 months just to have me go back and hire other contractors to fix everything. This has been my biggest regret of my career, choosing Brad to do my buildout for my salon. God be with anyone who's ever hired him.

Very happy with their service and experience throughout the insurance process.read more