This place sux and so does Bobby the sales rep - totally lied to me about my what my bill would be…read moreand after I got home I had problems connecting the home internet and called him close to quitting time and he said he'd call me Back with the account number I needed and I left me hanging - so I called T-Mobile for help and that's how I found out Bobby screwed me over - this store is not a corporate store it a retailer store and I hope you take the time to find a corporate store and I hope you and your friends DO NOT PATRONIZE THIS STORE

This is the worst experience ever. I just realized that we should never give our trust too easily,…read moreeven if they sound or look trustworthy. We visited T-Mobile to bundle our services for a better rate and were quoted a specific monthly price. While I expected the first bill to be higher due to setup fees, our second bill is still significantly higher than the amount we were promised. Plus, we were told that accessories would be free and we would only be charged for tax. But when the bill came, it was actually quoted monthly for 24 months. If I had known, we could have just bought this stuff from Amazon or Walmart which is way cheaper. I reached out to Joi but she totally changed her statement. This experience feels so deceptive. I hope this doesn't happen to anyone else and that they provide accurate information. Also, I remember when I came to their store, she was happy because she said they hadn't had any customers that day until I came. So maybe, just maybe, I was told a different price just to persuade me. I guess I just have to settle with this monthly payment. Pls be truthful to your customers. Honesty is still the best policy.

My subwoofer was taken to this shop as they're a certified repair shop for JBL. Let's just say Doc…read moreand his assistant called me back in a couple days after testing and finding the issues. They ordered the parts and had my dual subwoofer back up and running. However, I live 5 hours away and they said I had 30 days to pick up since the item was still under warranty. That worked out perfectly for me because I was going through Atlanta to fly out of country and upon returning was able to grab my sub and bring it back home. I was so excited to hear my sub bang out the bottom end that I knew it was capable of. I would definitely recommend them for any hifi/ professional equipment repairs

...will NEVER! take anything else to Wizard to be serviced. I took 2 500 series opto compressors to…read morebe repaired. I had to take my 500 series rack because, after all these years in business, they did not have one. I informed them that there was no service manual and that the maker was no longer in business and couldn't be reached...also informed them that the tubes were good. After keeping the units almost 3 months they said they could not do anything with the units because there was not a service manual. They said the tubes worked. This is exactly what I told them when I dropped off the units.  They did not appear to test the units at all with a multimeter or follow any traces on the board. Waste of money and time!!!!!!!!!!!!!!!!!! TOTAL FARCE!!!!! If I could give 0 stars, I would!