Their customer service sucks. No help at all. I walked in no one greeted or asked if I need any…read morehelp and I had cash in hand ready to buy an iPhone outright.

Great experience at Verizon! Chase helped us, he was very friendly and knowledgeable. He helped set…read moreup my new phone and everything was good to go in under an hour.

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

Nadir fixed my phone in 5 minutes-cracked camera lens and screen protector no wait…read more I'm going into my closet and digging out my other phones and bringing it to him!

Excellent customer service. Got my iPhone display fixed in under 20 minutes at a very affordable…read moreprice. Highly recommend!

Can't say enough about these two guys at this verizon store. Our visit ​started with Justin O. when…read morewe discussed trading in a phone to upgrade. He discovered a major mistake on our bill from the last upgrade. He brought in Brandon J. to help with the issue. He spent over an hour on the phone with Verizon to explain the error but the call disconnected. We left knowing the mistake had been filed. After a week we checked back in with Brandon to learn it was still open. Finally I got someone at verizon who helped with the issue so we returned to the store to complete the trade in. The issue was fixed but Brandon wasn't credited with the sale yet spent an hour getting the upgrade completed. There are not enough adjectives to describe how helpful these two guys were in navigating this situation. Thank you both for your patience and understanding in our upgrade. You are THE VERY BEST .​​​​

My wife went in to get help with her broken cell phone that she bought at that exact Verizon store…read moreand they had no clue how to help. They just gave us a number to call which lead us on a wild goose chase of 4 hours back and forth. We went to the Apple Store, the corporate Verizon store, and the uBreakiFix store with no success. The next day we went back to that store and the store manager (who was not on site) didn't help or offer any solutions either. The manager threatened to kick her out of the store. After calling insurance the insurance company finally offered a solution that the employees should have known if they had been trained properly.

bad customer service, uses cheap parts and it ruins the phone even more and then refuses to fix the…read moreproblem they caused with out charging you even more

From the owner: We repair all electronic devices. Phones, laptops, game…read moreconsoles etc

This place is the best for you new phone, the warranty for $100 they will fix it and give you a…read morenew case, and you don't have to pay anything anymore.!!

From the owner: "We'll repair it. We'll flair it. We'll inspect it. We'll protect it. We have all the accessories…read moreand even some extraordinaries. When you're done with your device, we'll even buy it back from you. And we offer great warranties, just for good measure. Can you tell I love owning my own Cellairis?"

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Thanna at the Winder location was amazing with my brother that was very upset after he had a very…read morebad experience in the Gainesville store where the associate did not speak English! Thanna helped him get a new phone completed the transfer of information and instructed him on what to do with new features. Give that woman "10" STARS FOR INCREDIBLE CUSTOMER SERVICE!!

They lock the door 5-8 minutes before it's even supposed to close then just look at you like you're…read moredumb.. they did this the past two days in a row