Verizon

2.6 (5 reviews)

Mobile Phones, Mobile Phone Accessories

Closed • 10:00 am - 8:00 pm

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Verizon - Mobile Phones Near Me - Jefferson, Georgia

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Judy C.

2 months ago

Can't say enough about these two guys at this verizon store. Our visit started with Justin O. when we discussed trading in a phone to upgrade. He discovered a major mistake on our bill from the last upgrade. He brought in Brandon J. to help with the issue. He spent over an hour on the phone with Verizon to explain the error but the call disconnected. We left knowing the mistake had been filed. After a week we checked back in with Brandon to learn it was still open. Finally I got someone at verizon who helped with the issue so we returned to the store to complete the trade in. The issue was fixed but Brandon wasn't credited with the sale yet spent an hour getting the upgrade completed. There are not enough adjectives to describe how helpful these two guys were in navigating this situation. Thank you both for your patience and understanding in our upgrade. You are THE VERY BEST . read more

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Kyle R.

235

3 years ago

My wife went in to get help with her broken cell phone that she bought at that exact Verizon store and they had no clue how to help. They just gave us a number to call which lead us on a wild goose chase of 4 hours back and forth. We went to the Apple Store, the corporate Verizon store, and the uBreakiFix store with no success. The next day we went back to that store and the store manager (who was not on site) didn't help or offer any solutions either. The manager threatened to kick her out of the store. After calling insurance the insurance company finally offered a solution that the employees should have known if they had been trained properly. read more

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Help Desk

We apologize for your less than ideal experience at our store. Our…

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daniella m.

3 years ago

The manager of this store I believe his name is Billiam Ramey threatened and verbally attacked me through a cellphone call. My husband and I went in to get help with my iPhone because it did work, I bought my iPhone at that exact Verizon store located in 1681 Old Pendergrass Rd ste 130 GA. They did not help me at all. I spent 4 hours in that store for nothing. They just gave us a number to call which lead us on a wild goose chase of 4 hours back and forth. We went to the Apple Store, the corporate Verizon, and the UbreakIfix store. They told us that the store in Pendergrass where we bought the cellphone should replace it. After calling insurance the insurance company gave to the employees a solution that they should have known if they had been trained properly. read more

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Help Desk

We apologize for your less than ideal experience at our store. Our…

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Kassidy L.

3 years ago

Alexis at the Jefferson location was great! She was so helpful in helping me purchase and set-up my new iPhone! Thank you, Alexis!

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Dana H.

8 years ago

Many things that need to happen in a store like this take a lot of time. Therefore, one employee in the store is absolutely ridiculous! Also the one person in here didn't seem to know what he was doing and had to call for help. He's perfectly nice, he just shouldn't be alone. Also, the selection is extremely limited. read more

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Victra

Dana, we appreciate you taking the time to share your feedback and we…

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More info about Verizon

1681 Old Pendergrass Rd
Ste 130
Jefferson, GA 30549
Directions
(678) 865-8323
Call Now
Visit Website
https://victra.com

Hours

What time does Verizon open?

Verizon opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Verizon opens at 12:00 PM on Sunday.

What time does Verizon close?

Verizon closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Verizon closes at 6:00 PM on Saturday.Verizon closes at 5:00 PM on Sunday.

Mon-Fri 10:00 AM - 8:00 PMSat 10:00 AM - 6:00 PMSun 12:00 PM - 5:00 PM

Payment methods

Does Verizon take credit cards?

Yes, Verizon takes credit cards.

Outdoor Amenities

Does Verizon have parking?

Yes, Verizon has parking options.

From the Business

Specialties

We don't just consider you a customer - we strive to treat you as our "guest" when you join us in any of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

History

Established in 1996.

Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, employs more than 6,600 people and serves guests in more than 1,000 locations across 49 states.

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Boost Mobile

2.3(3 reviews)

11.5 mi

Thanna at the Winder location was amazing with my brother that was very upset after he had a very…read morebad experience in the Gainesville store where the associate did not speak English! Thanna helped him get a new phone completed the transfer of information and instructed him on what to do with new features. Give that woman "10" STARS FOR INCREDIBLE CUSTOMER SERVICE!!

They lock the door 5-8 minutes before it's even supposed to close then just look at you like you're…read moredumb.. they did this the past two days in a row

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Techy Winder

1.0(4 reviews)

12.5 mi

seriously sketchy place. ordered and paid for a new (not refurbished) iwatch. arrived with no box,…read moreband or charger. would not refund.

Took too long to repair and cost higher than quoted. Kept saying it would be ready on such amount…read moreof time and never was.

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Verizon Wireless Hoschton

4.0(4 reviews)

5.6 mi

Amazing customer service. Teresa and her staff go over and beyond to be helpful. Definitely…read morerecommend them

The ladies who work here are the best - very customer-focused and friendly. I purchased my phone…read morehere and have also picked up accessories (chargers, etc.) In addition, they have helped me to troubleshoot issues with my phone and demonstrated a lot of patience and persistence. It's nice to have nearby and I would highly recommend to anyone.

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Professional Phone Repair Service

5.0(1 review)

32.7 mi

They did it again for me! Had an issue with my iPad and they fixed me right up! I can't see ever…read moregoing anywhere else!

From the owner: At Professional Phone Repair Service, we specialize in fast, reliable, and affordable phone repair…read moreservices in Duluth, Lawrenceville, and throughout Gwinnett County, GA. Whether you’ve got a cracked screen, battery issues, water damage, or software glitches, our certified technicians can restore your device quickly and professionally. In addition to expert mobile phone repairs, we offer a wide range of accessories and the latest smartphones at competitive prices. As your trusted mobile phone repair shop and accessory store, we’re committed to exceptional service and high-quality parts to ensure your device works like new. Visit our shop today for top-notch service or call us for quick repairs you can count on.

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Verizon

2.5(8 reviews)

12.0 mi

Available by appointment

Shipping

Their customer service sucks. No help at all. I walked in no one greeted or asked if I need any…read morehelp and I had cash in hand ready to buy an iPhone outright.

Great experience at Verizon! Chase helped us, he was very friendly and knowledgeable. He helped set…read moreup my new phone and everything was good to go in under an hour.

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Cellairis

2.5(8 reviews)

14.7 mi

•$$

They fixed my phone AND my wife's phone in under an hour. Not only were they knowledgeable and…read morepolite, the man here went above and beyond in telling me what types of things may have caused my charging port to come loose in the first place so I can avoid it from happening again. He was spot on and honest with me through out the entire experience. We need more businesses like this! Thanks again.

The people at the counter are nice; until they run into issues with your cellphone. Then it turns…read moreinto "I do not know, I will have to check with my Manager and give you a discount", there is never an apology or even an offer to revert the phone to original state and no charge: there is ALWAYS a charge, as you basically wave your rights away when you sign their document at the very beginning of the sales process. Something odd about their screens also: they are 3rd party screens (not original) and the brightness will not be the same than your old screen, meaning that you will want to crank it up all the way and your battery life will suffer because of this. Also my iphone 6S keeps glitching out every once in a while. I would suggest you pay a bit more and take your phone to an authorized "real deal" retail shop for them to fix it for you. You pay a bit more, but worth it. Lesson learned.

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Jim S.

5 years ago

We needed a phone to replace one we broke.......quickly. Went to Victra without an appointment and were well pleased. Ivie was knowledgeable, polite and efficient. Will return next time we need her, without hesitation. read more

Verizon - mobilephones - Updated September 2026

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3.4

(5 reviews)

•$$

Great service, friendly, helpful, etc. As soon as I walk in, I'm asked if I need any help. If I…read morehave an issue with my Verizon account, they fix it quickly, and go out of their way to help with my plan to make sure I'm using the best plan for me, and checking to see if I can save any money by switching plans, which I could and am now saving. Bought a car charger here too and it works great! Way better than that cheap stuff from the gas station or even Walmart that only lasts a few days or weeks. Will definitely continue coming here whenever I need help or when I'm ready for an upgrade. You should too!

This place is worthless. The employees are rude and pick and choose who they want to help. Do not…read morego here!!

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5.0

(1 review)

Best Sprint retail store! Nice representatives, very attentive and waiting time is reasonable…read moreconsidering they are a cellphone store that deals with several issues.

Cell Phone Repairs and More

5.0

(1 review)

The guy in the store was sooo nice and helpful, I got a high quality screen for a great price! I…read morewilll be returning!

Xhale City - Mundy Mill Rd

3.2

(17 reviews)

we frequent Xhale City locations frequently and will never go back to the Mundy Mill location…read moreagain. I'm a 51 year old women and the store clerk kicked me out of the store for not having identification on me. I get it. However, I asked my husband to get me a vape juice and the store clerk refused to sell to him because I didn't have id. Absolutely ridiculous.

What a great smoke shop with tons of inventory and selection. Leo was working when I went in last…read morenight, place was impeccably clean, not full of 18 yr olds vaping so liked looking around. Premium items, juice, competitive price and impressed with Leo and his knowledge. Next to Walmart in Oakwood, open late, my go to place for coils. Mods, batteries and juice and other fine works of art!!! Will be back

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Verizon - mobilephones - Updated September 2026

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1 Verizon review that is not currently recommended

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1 review that is not currently recommended

Verizon - mobilephones - Updated September 2026

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