They lock the door 5-8 minutes before it's even supposed to close then just look at you like you're…read moredumb.. they did this the past two days in a row

So we went into Boost, the address on the door says 107... But it says 186 here on yelp. But…read moreanyway....once again why I went to boost don't know. I need my head checked. but we had to get service for on an Apple Iphone 7+ for our two exchange students. We're told we need chips... 1 phone was Apple the other from china. They didn't have the chips we needed A & C so to go to walmart and buy the SIM card kit and a prepaid card. We buy the chip packet and a $35 prepaid card. We go back and give both SIM chips and the 2 phones. 1 phone from china took the A chip but its a chinese phone and will not work. The second phone is the Apple it took the C chip. We give the chip that fits that phone. Pay for activation and 1 month. We're charged 2x for the $30 monthly payment.. I said we were double charged she says no. Ok. So we pay $58 ..30 for the 1st month plus 25 activation + tax. but the phone still doesn't work. We're then advised to go to Apple.. At the Mall of Georgia were in there 2hrs. After the 2 hrs in the Apple store and the phone still isn't working... Apple says its boost. So were back at Boost and she says she tried a PUK numver and it doesn't work. That he has to buy a new phone but the $58 he paid he will loose. I dont get it. It was 1 month + the activation fee and the phone isn't activated. Why does he loose it. I dont understand. We're told to get the activation n 1 month and it doesnt work. So why then if he buys a phone from boost can't they transfer the fee and month over seeing as they can't get the Apple phone to activate and it worked fine before we went in. We also tell her that yes we were double charged the $30. She says ok we have to wait 7 days for a refund back to the card... But she didnt take the card to credit it. I'm going to wait the 7 days.. Mean while Im writing the company and francise owner. Boost has done the double charge to my husbands card 2 previous times I dont know why we keep going back. I need to find a new Boost store or change my service carrier completely. Plus we never got the A SIM chip back from her on the second phone from china and no its not in the phone. I am Dldefinetly One pissed off customer who knows they were ripped off but can not do anything but wait for now.

seriously sketchy place. ordered and paid for a new (not refurbished) iwatch. arrived with no box,…read moreband or charger. would not refund.

Took too long to repair and cost higher than quoted. Kept saying it would be ready on such amount…read moreof time and never was.

Amazing customer service. Teresa and her staff go over and beyond to be helpful. Definitely…read morerecommend them

The ladies who work here are the best - very customer-focused and friendly. I purchased my phone…read morehere and have also picked up accessories (chargers, etc.) In addition, they have helped me to troubleshoot issues with my phone and demonstrated a lot of patience and persistence. It's nice to have nearby and I would highly recommend to anyone.

They did it again for me! Had an issue with my iPad and they fixed me right up! I can't see ever…read moregoing anywhere else!

From the owner: At Professional Phone Repair Service, we specialize in fast, reliable, and affordable phone repair…read moreservices in Duluth, Lawrenceville, and throughout Gwinnett County, GA. Whether you’ve got a cracked screen, battery issues, water damage, or software glitches, our certified technicians can restore your device quickly and professionally. In addition to expert mobile phone repairs, we offer a wide range of accessories and the latest smartphones at competitive prices. As your trusted mobile phone repair shop and accessory store, we’re committed to exceptional service and high-quality parts to ensure your device works like new. Visit our shop today for top-notch service or call us for quick repairs you can count on.

Great experience at Verizon! Chase helped us, he was very friendly and knowledgeable. He helped set…read moreup my new phone and everything was good to go in under an hour.

Everyone is always so helpful and knowledgeable! Feel lucky to have a decent help center near us!read more

They fixed my phone AND my wife's phone in under an hour. Not only were they knowledgeable and…read morepolite, the man here went above and beyond in telling me what types of things may have caused my charging port to come loose in the first place so I can avoid it from happening again. He was spot on and honest with me through out the entire experience. We need more businesses like this! Thanks again.

The people at the counter are nice; until they run into issues with your cellphone. Then it turns…read moreinto "I do not know, I will have to check with my Manager and give you a discount", there is never an apology or even an offer to revert the phone to original state and no charge: there is ALWAYS a charge, as you basically wave your rights away when you sign their document at the very beginning of the sales process. Something odd about their screens also: they are 3rd party screens (not original) and the brightness will not be the same than your old screen, meaning that you will want to crank it up all the way and your battery life will suffer because of this. Also my iphone 6S keeps glitching out every once in a while. I would suggest you pay a bit more and take your phone to an authorized "real deal" retail shop for them to fix it for you. You pay a bit more, but worth it. Lesson learned.