Smooth process from sample to installation. Louis was great and found us a remnant that saved money…read moreon part of the job. We interacted with a couple of staff who were just as friendly and helpful. Great result.

We were very happy with our service from Carpet Plus in Federal Way. Louis took his time in…read moreanswering our questions about the best options for us. He helped us find the best quality flooring for our budget. We decided on luxury vinyl plank flooring which was installed beautifully by Alex and his crew. He is a real pro. with many years of experience.. We couldn't be happier with the results.

I recently had new carpet installed by CARPET & FLOORING SPECIALIST and could not be more pleased!…read moreThe crew was professional, courteous, and arrived right on time. They worked incredibly hard, paid great attention to detail with the seams, and made sure to tidy up everything before they left. The new carpet looks fantastic and has completely transformed the room. I highly recommend CARPET & FLOORING SPECIALIST to anyone looking for quality service and workmanship!"

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I would absolutely hire this company for any project. I had a cracked sewer pipe that became a…read morenightmare to fix. I had originally started the floor repair with another company that was terrible. I contacted PFI and they responded immediately. Not only did they fix the mess that was left after the plumbing and flooring people, they went above and beyond to make everything was perfect. I can't speak highly enough about their professionalism and work. Top notch people and company.

Great experience with Carpet King to replace the carpet in my condo before listing. They gave me a…read morerough estimate over the phone and then came out to do an on site estimate. Their per sq/ft price was better than others for a mid-grade pad and carpet. They were able to come out the same week and complete the install. Would definitely recommend and will use for future carpeting needs.

Good communication, quick and quality work for my one bedroom carpet job replacement. Will use them…read morein the future.

I had them install new carpet on the top floor of my house and had a fantastic experience and would…read morenot hesitate to recommend. Letty was very responsive over email and was able to come quickly to provide an estimate. Their pricing was also competitive (they did suggest a different carpet brand than all the other estimates but I am very happy with this carpet). The install was top notch. I was really impressed with the care that they took not to damage anything in the house as they removed the old carpet and installed new carpet. They didn't scuff any walls, baseboard or railings. (I've never seen such a good job before!) Letty did mention that I chose a soft back carpet and that makes a big difference in reducing any damage. The quality of the install was also great. All of the seams are well blended and don't show. There aren't any defects and it looks great! I ended up going with a plush carpet and 10lb underlay and it was such an upgrade over the carpet that was in the house. (And the previous owner claimed they went with a mid-level carpet.)

I had new carpet, linoleum, and hardwood finishing done for my rental by Flooring Perfections. Juan…read moreand Leticia were very professional, easy to work with, and do great work. Helpful throughout the entire process , making it painless, and were flexible in arranging logistics. Will definitely work with them again next time I need flooring done. Highly recommend.

Anton was very efficient. He showed up, did a quick walkthrough, and sent me a quote the same day…read more He clearly explained the options and potential gotchas, including leveling and what it would cost. He had a crew at my place the next day to remove the carpet, and they knocked it out quickly. I have vinyl flooring in the rest of the house and wanted a similar color, so he sent his PM with samples to look at. Unfortunately they were backordered, but he let me know as soon as he found out and gave me alternatives, clearly laying out the pros and cons of each. Once the material came in, his crew did a great job with the install. Really appreciated the communication, professionalism, and quality of the work.

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

The process was smooth and we are very pleased with our new carpet. Shira was an excellent…read moresalesperson and our install went well.

Visited the store to obtain an estimate for an insurance claim. Store was unable to provide pricing…read moreon a Saturday. Waste of time. Took my business elsewhere.

Preformed great work for a fair price. Was surprised how good my rug turned out. Will use again.read more

You ever show up at a store toward the end of a huge sale and just buy something so you can say you…read moredid? Well, that's kind of how we ended up with a new rug that didn't fit where it was supposed to. However, my wife refuses to admit defeat to any purchase, so we started to look for someone who could help us, which led to a trip over to Kent. Ward works out of his home workshop, which is a converted garage. We showed up with the rug and he welcomed us in. One of the nice things about visiting someone working out of their home is seeing the tools of the trade. It was interesting watching Ward split and reassemble the rug, like a live episode of How It's Made. Ward was very friendly and courteous. An hour later, our rug was resized and ready to go, with an additional kitchen mat made from the excess rug to boot. Ward's work is exceptional and worth every penny.