Walking into Dr. Joanna Chan's beautiful new Pasadena Dynasty Dermatology office immediately put me…read moreat ease. The space is bright, modern, and thoughtfully designed, while the front office team greeted me with genuine warmth and kindness that made me feel welcome from the moment I arrived. Dr. Chan is everything you hope for in a dermatologist. Professional , polite, and reassuring. She took the time to carefully examine a few questionable spots, froze several areas that needed treatment, and performed a biopsy with a calm, confident approach that helped ease my nerves. Now it's a matter of thinking positive and waiting for the results. Great care isn't just about medical expertise it's about making patients feel heard and comfortable. Dr. Chan and her entire team delivered exactly that. If you're looking for outstanding dermatology care in Pasadena, I highly recommend this practice.

A young physician with no experience saw my daughter and couldn't even address the wart she had on…read moreher palm. Very disappointed. We took the time to get an authorization and drive to the office. I took work off to address the wart and he was to afraid to freeze it.

It's been a while since I was there. I like Dr. Schall: definitely old-school practictioner. I have…read morebeen for two different issues: one he healed super-fast, the other he misdiagnosed. In his defense, it is a pretty rare condition and it had not fully developed it's characteristic look. Dermatology is sometimes a waiting game. I have recommended him to friends who got help with their kids' acne issues here.

I recently came in to address a rash. Dr. Shall is awesome -- I felt comfortable (which wasn't the…read morecase initially knowing that the doctor was a male, myself being female); he was easy to talk to, generous, and open to questions with responses I found confidence in. I also did not have to wait long, checking in a few minutes prior to my appointment time, and the receptionist is quite welcoming.

This place is GREAT! Dr Janice Ma is the very best! I have had to deal with acne & rashes for…read moreyears. I have been to a few other dermatology locations and dealt with other dermatologists in the past - none of them helped with getting my rashes and acne taken care of. However, I found Metropolis Dermatology a few years ago and as soon as my first appointment ended I knew that this place was going to be very helpful. The facility is clean, the receptionists are kind, and the dermatologist know what they are talking about. For me specifically, Dr. Janice Ma has been amazing. She is so kind, talented, knowledgeable and most of all caring. She helped me with all my skin and rash issues so well. My skin is clearer than ever and I couldn't be happier! She did so well that I recommended her to a colleague of mine and my colleague said the exact same thing - she is the best! Can't recommend this place (and all their knowledgeable dermatologists) enough!

I made approximately two visits in 2023 to improve my acne. I was prescribed medication for…read moreapproximately $80. I asked my primary doctor about the same medication and only paid around $10 for the exact same prescription. I later received multiple messages from Metropolitan dermatology, claiming that I owed a balance for Botox and fillers. A service which I never requested or received. It has now been three years later, I have never gone back and yet the business is still claiming that I have an outstanding balance for an alleged filler appointment. It should also be noted that the company failed to provide me with an itemized receipt or proof of service. Although the doctor was friendly upon my visit, I would highly recommend looking elsewhere due to the inflamed prices and lack of proper communication and documentation.

This experience was extremely satisfactory! The physician was incredibly knowledgeable, friendly,…read moreand professional. Genuinely, it felt like greeting a family member when interacting with him and I wholeheartedly recommend this office for anything derm related. The staff experience was also incredible. They are polite, diligent, and straightforward. The main thing I would recommend for any new patients or interested people is to schedule earlier times and arrive maybe 15-20 mins before your appointment! Overall, a remarkable experience.

Please do not waste your time at this clinic, it is clear the front desk does not care about you…read more On my first visit to this clinic, the front desk had told me they would not be able to accept my student insurance without a referral letter and if I still wanted to see Dr. Danesh I would pay out of pocket in cash. Requiring a referral seemed reasonable, so I went ahead and got one from my school. Later on, I called the clinic to schedule an appointment and asked again if my student insurance can be taken now that I have a referral. It seems that the same lady I talked to on my first visit answered the phone and confirmed that they will. Today, I came into the clinic and gave the front desk my student insurance and referral letter. The same lady told me that they will not take my PPO student insurance despite having a referral letter. This is extremely unprofessional and I wasted my time throughout the entire process of going to the clinic twice and obtaining a referral. I did not get her name but the lady I have been talking to with blonde hair and glasses should be re-evaluated.

I scheduled a visit to discuss narrowband UVB phototherapy for a chronic rash. After I provided a…read moredetailed history and photos to the nurse, the provider came in unaware of the key facts I had just given and asked what I wanted to do. There was no clear treatment recommendation tied to my condition. Dupixent was discussed and the reason given focused on samples being available immediately, not on medical appropriateness. The provider then stepped out to ask another doctor if it was eczema and came back. Regarding phototherapy, I was told there is a 75 deposit before each session and if insurance doesn't pay, the deposit is kept. That was not provided in writing. Instead of the clinical team addressing medical necessity requirements and handling the insurer process, the provider had no input and deferred.

I had a referral from my doctor to see a dermatologist at True Dermatology on Tuesday afternoon…read more When I arrived, the check-in process was simple and quick. After a few minutes, a nurse called me in, took my information, and told me to wait for the dermatology practitioner. The practitioner, Jason, came in and I showed him the skin problem on my back. Unfortunately, I was quite disappointed with the visit. He briefly looked at the rash, told me to come back next month for a skin biopsy, and said they would send the sample to a lab. The whole appointment lasted only a few minutes, and I left without a clear explanation of what caused the rash or what I could do in the meantime. Overall, the experience felt rushed and not very professional. I expected a more thorough examination and better communication about my condition and next steps.

As always. Dr Tsai is kind and knowledgeable when it comes to your body. He specialized in derma…read morebut fixes you from within, and not just external.

I wish I had before and after pictures because this man knows what he is doing and talking about. I…read morecame here seven years ago with her skin issue. He got better and I recently came back for another three month complete liberty detox.

Dr. Gaspard is one of Pasadena's truest, rarest and most precious gems. She can properly Kris…read moreJenner you while wearing the crown of being THE skin cancer doctor your aunt will rave about. Derms often pick a lane (cosmetic or melanomas) but Dr. Gaspard swims gloriously through both while looking indeterminate age... My first appointment with Dr. Gaspard was as such: she sliced a potentially cancerous mole from my labia without blinking (maybe due to some botox) and then told me all about her trip to Seoul to study all things salmon sperm facials... Her passion and warmth comes through every time I see her--pants on or off. I immediately wanted to be her friend, but I'm working on boundaries with my therapist. On my way out minus one mole, I noticed a poster on the wall for her premiere membership program: AND.MY.HEART.STOPPED. Dr. Gaspard offers the most reasonably priced membership style way to try out all kinds of fancy skin treatments (lasers, peels, microneedling) on a monthly basis. You can select from all the hottest procedures for $350 a month. That is UNHEARD OF in LA . I asked Dr. Gaspard why she was electing to do this for her patients, i.e. make this affordable, and, she said simply that maintaining your skin should be far more accessible than it currently is--it should be within reach. (Not like designwithinreach where it's actually all insanely expensive and the fact that they call it designwithinreach is just cruel). This is actually in reach. She's basically Santa Claus in a white coat and her team, especially Gina, is great. Now, I come here once a month to try a new treatment for less than an Equinox membership and zero commute. ALSO YOU GET A DISCOUNT ON PRODUCTS. I didn't have cancer on my labia, but I bet you forgot about that being so blinded by what Dr. Gaspard has to offer. But, then, if you do have a weird mole, she's got you there too. FAN FOR LIFE

My wife Ruth and I changed practices several years ago. Been very satisfied with Dr Lee, Dr…read moreGaspar, the complete staff. We were overdue for our yearly body scans, both being in our 80's. As it would have been a longer wait to see Dr Gaspard, we scheduled with a PA, Alyviah. She is fabulous, performing the best body check we have ever had. When I got home, I had a couple of questions such as when we should return. The phone receptionist, Emily, with kindness and compassion, said she would check with Alyviah. An hour later she phoned and said Alyviah said we can wait a year..She then offered to schedule our 2027 appointment. She is charming and obviously super intelligent and it was a joy to speak with her.

Had my first appointment with Dr. Zohrabian, where she made me feel comfortable and reassured. She…read morewas thorough and made sure to explain her steps in the procedures, before and during. The office staff were also nice and warm. My daughter has been to many dermatologist in the area and she has not really found one her likes too well. I know she will love Dr. Zohrabian. I highly recommend. 10/10

Dr. Zohrabian is truly amazing. She's super knowledgeable, confident and helpful. I like her…read moreapproach to issues and treatments. The medical officer is like a 5 star hotel and the front desk staff are always supportive and spectacular, in person and over the phone. I have never had to wait for more than a couple of minutes to have a refill sent over to my pharmacy. Thank you Dr. Zohrabian and staff.

I feel so lucky to be able to be a client at the Pasadena SBC…read more Jayna was such a great skin consultant. She was honest and authentic. I never felt like she was "selling." She was genuine and simply wanted me to be my best. Shelly was equally fantastic when I got the Fraxel lazer. She was very knowledgeable and patient. She spent a lot of time to make sure that I felt comfortable and safe. I didn't just feel like she was trying to rush me out to get another client. I highly recommend you try any service at this office.

I had a very poor experience at this facility. I came in for a procedure and the machine needed was…read morenot working so I could not have an appointment. they could have told me over the phone but I wasn't informed until I was waiting in the doctor's office. I was sent away, but they automatically charged my card anyway. It's now been three weeks with no refunds. They also said they would check my insurance to see if a specific procedure was covered, and I had to follow up with them several times, only to call my insurance and find out the request was never submitted to them. No one from the office ever called me back to tell me if I actually qualified almost a month later now, and I've now just found another doctor. Everything else from zero communication between employees to a total lack of care or followup makes me not want to go here again.

This used to a different practice with amazing dermatologists (Huntington Dermatology). Many of…read morethe drs retired and once the change in ownership happened I took my son to see Dr. Liu. She was so negative and unhelpful from the get go. We did go back a few times, as I know sometimes people have bad days. I wanted to give her another chance. Nope - still negative, condescending, and really unhelpful. I could tell the nurse in the room was embarrassed by the way she spoke to us. On top of it, she said there was nothing she could do for an issue my son specifically inquired about, except to have a him see one of their other Derms who costs thousands out of pocket because she doesn't take insurance. (strictly cosmetic). Great advice! If you're looking for actual medical dermatological care (not just cosmetic) avoid this practice.

I would not recommend Dynasty Dermatology. If I can give zero stars, I would. My experience with…read moreboth their billing practices and medical care was disappointing. I've only had two appointments, and both times they attempted to charge me my copay twice. After paying at each visit, I later received statements claiming I still owed my copay. When I reviewed my credit card statements, I confirmed I had already paid. Having the same billing issue twice is unacceptable. The medical care was no better. I scheduled an appointment with Dr. Annie Liu, but when I arrived, no one told me she wasn't in the office. Instead, another doctor saw me, briefly introduced himself, asked if I needed a medication refill, and never examined the infected area I came in for. When I asked if he was going to check whether it had improved or worsened, he simply said "no" and left the room. Poor billing practices, poor communication, and poor patient care. I would not recommend this office.