nice looking place, nice location, I live near by the place . I had bad experience and few things concerned me and I got some many red flags, it's a medical spa and I didn't see any license and no doctor on site, and when I got the Botox the nurse Lin's brought a pre made Botox syringes from the back , Lina said said she made this syringes earlier in the morning , I know from previous experience that they supposed to have the product in front of you and show you it's legit and new , the experience I had got me very worried and concerned, I hope I didn't get bad Botox or other kind of filler that are not legal or not legit. I would have feel much more comfortable if I saw that she took a new needle and put in the Botox in front of me . I did expressed my concern with the nurse Line but she didn't took me seriously , and in my way home I got very anxious that maybe I got injected with other filler or used syringe, that area that been injected feel harder than what it was before and it's not supposed to happen with real Botox, hopefully she didn't injected me with filler . some of s are suffering from anxiety and afraid of injections with foreign material going into out body, will be nice if medical professionals will be taking us seriously and be more empathetic, and if we ask to see a new needle and the Botox bottle just to be on the safe side , then they should respect that and take it seriously, because it can causes a great deal of anxiety for long time .
for Tmj pain ( jaw pain) , in order to really get the masseter muscle the nurse needed to use a longer needle, but she used pre made injection with small needle the get the Botox superficially in the skin and only get to the small muscles above the masseter. they all look very young nurses and I'm not sure how much experience they have , and I feel I made mistake by going there, I just hope and pray the nurse injected me with real legit new fresh Botox and not something else. All these medical spas in every corner in town is scary , and they have really high competition so they offer deals and low prices often using cheap and diluted stuff that they can charge less . and we don't really know what being injected to our bodies. I did ask to see the Botox and new syringe and got refused and I got refused when I asked to see license, which made me wonder if they are legit medical spa , because everything they do there it's medical , so where's the doctor ? and why I couldn't see the Botox and new syringe when I asked nicely ? how can I know what being injected to me ? she ignored my fear and anxiety and before I knew she already injected m jaw . under the care of a real doctor I would never be treated like this . medical individuals not only care for money and treats humans like numbers , they should be trained how o be empathetic and take extra time to be compassionate when the patient expressed that they feel fear and anxiety and they like to see first what being injected to them. I hope this nightmare experience be behind me soon . after few days the area injected is hard and bumpy , Botox should not do that , I hope it doesn't mean I been injected with other type of filler and not Botox , also 20 units of Botox is 0.5 ml in the syringe , 20 units syringe was supposed to be less than half ,and the syringe that Line injected me with was all the way full , which mean either was another type of filler or overly diluted Botox or not legal filler. I guess I'll never really know the answer , if the nurses and doctors refuses to show you what they inject you with , it's mean they hiding the truth
the manager Samantha or whatever her name is ,she's mean person , her English and communication skills are very bad. she ask question like what's the issue or what do you want , and then when you try to answer she's talking over you and hang up the phone , how a manager don't have good communication skills .
I did spoke with Lina , what can I say Line the nurse is sweet and she try to keep saying she did everything right and if I have issues I should go to hospital , they wishy washing you. unfortunately you don't get any empathy from these people , they are there to inject you make money and they are not understand your concern, they busy with their Groupon clients that feel up the place with cheap deals , still until now I didn't get answer if there's a real Doctor to over see the clinic , the manager got stressed out and that's why she keep being rude and hang up the phone , I been told go online check the license , but how do I check if you don't give me the license number or the name of the doctor. a classic example of how simple questions become so complicated only because people hiding the truth , they don't have doctor there , and how you open medical spa with NP license? so if you guys ever have any concerns when you go there , don't rely on the manager there do give you any understanding, and good luck with understanding what she says in English read more