Great shop! I had…read moresome trim work done to my Audi TT RS, and it was completed perfectly, on time, and at the quoted price. Jeff took the time to give me a shop tour too. Lots of stuff going on there. HIGHLY RECOMMENDED!

I can't speak to the quality of work as my 1995 F-150 truck never made it to the paint booth after…read moresitting on their lot for almost 3 months! This was to be a self-pay job and not an insurance claim. ACCURATE DETAILS BELOW: Brought truck in for a full paint job estimate on March 29th 2023. Seeing as how the truck wasn't a collectors item or candidate for a full restoration, The owner Jeff recommended a "mid range" job which consisted of removing the bed of the truck , no glass removal, no door jamb paint and no interior bed paint as I was getting a spray in liner. He gave me a ballpark estimate for the job. I agreed and said "lets do it!". He stated that he wasn't taking new clients until May and asked his scheduler to put me down for May 1st 2023. I dropped my truck off as requested on May 1st. When I got there Jeff said it would be two weeks before he could start the job. I was disappointed but figured they were busy and that I would need to be patient and give them the benefit of the doubt. After three weeks passed (figuring I'd give him a bit more that the two-week timeline he put forth), and not having the use of my truck, I called and asked if he knew when he'd be able to start. He simply responded "No, sir". Not reassurance. No explanation. No Nothing. I began to get concerned because my truck was parked out in the front lot with expensive replacement parts locked in the cab and a brand new chrome bumper in the open bed of the truck. I was concerned things might get stolen even though they have a surveilled lot. I called and asked if they would be able to bring the new chrome bumper inside so that it was not sitting out in the elements and so that it wouldn't get stolen. The woman who answered my request was very kind and assured me the bumper would taken inside that day and that they would be glad to do it. I went to check on my truck the Sunday a few days after my request and the bumper was still sitting in the bed of the truck now water logged in its box. After politely reminding them again, the bumper was brought inside a few days later. Over a month had now past since I dropped off my truck. I didn't want to be a pest and constantly call, so I didn't. I was beginning to think they probably just forgot about me or that perhaps my job was not really a priority. Maybe not big enough of a job? Maybe too small of a job? I wouldn't know because there was zero communication on Paint Pro's end. I went into the shop one more time on June 15th. I went with carpet samples as I was wanting to color match so I could install carpet myself when job was done. Had a friendly short conversation with Jeff and even talked about getting pinstripping from a guy he uses. I thought MAYBE now he would talk about starting the job. No such luck. I contacted Jeff on June23rd via text to check in. Pleasant exchange. He showed me pics of some cool smaller projects he was working on as well as him stating he dealt with a lot of "fast cash" jobs. Powdercoating, insurance work, dealer work, city work, etc. I assume my truck was not a "fast cash" job, hence not a priority. My last encounter with Paint Pro's was on July 21st. I couldn't wait any longer after almost 3 months without the use of my truck. It was a Friday. The doors were locked and I thought they were closed. I called Jeffs number and he explained they were appt. only that day but he was at the shop. Told him I was waiting outside and needed to pick up my truck. He came through the shop, got my truck from out back, put the bumper back in the bed of the truck. We parted ways. No apology. No explanation. No Nothing. Truck hadn't been touched for 3 months aside to moving it from the front parking to the back secured parking. Jeff seems like he does great work and is a seemingly friendly guy, but my experience was very frustrating and disappointing.

Nick, Tim and the rest of the team at Craftworx could not have been better when it came to bringing…read moremy vision to life. I had seen a couple of frames on social media and had a vague yet abstract idea of what I wanted and in talking to the guys at Craftworx we figured out exactly what I was looking for. They completed the work exactly as promised and quickly, and were very responsive whenever I had questions or concerns. They even work with a powder coating company so their customers can have a seamless experience start to finish. They whole team is friendly yet professional. I highly recommend using this company for your next project!

From the owner: Craftworx Metal & Fabrication LLC provides a full array of welding and metal fabrication services…read morewith mobile service in Jacksonville, FL and surrounding areas.

We had them refinished two old intricate window grates and then powder coated them. They finished…read moreon time and cost was BELOW the original quote since no repair welding was required.

I dropped off some auto parts on 121725 and was told it would take two weeks to do. Being it was…read moreclose to Christmas, I gave them the benefit of doubt and called the first week of January to check on the progress. Left a message and was never called back. Called two days later and got the same result. Talked to someone finally last week and was told they were checking to see if the exhaust parts would hold up to the heat and would be contacted the next day. No phone call. Waited another week and finally went in today and picked up my parts that had not been touched. Was never even asked why I wanted them back or offered a reason why the work was not done. No communication skills and it seems they do not know how to use a phone or return calls. Would not recommend at all. Took the parts to 904 Powderworx and told them the issue, not only are they coating the parts, they have heard this same story about them and picked up lots of new customers because of it.

These guys are awsome! Dropped my car off at 930 AM, picked up at 4:20pm and they results were…read moreperfect! My rims were chipping paint and and were damaged from checking curbs but they completely restored them and now my car looks brand new again! Mike and Negazi are very professional and informative. Love their work would highly recommend if you need your rims repaired

Asked them to powder coat all 4 of my wheels to my Audi a7 and repaired one. Did not disappoint in…read moreonly 24 hours they got it done and I'll admit they are a bit on the pricey end but it's so worth ur for the quality and price they offer just all around great value for some great services will be recommending to friends and family looking to get their wheels properly done!

TREMENDOUS experience!…read more Some of the key highlights that made this happen for me are: - Professional Atmosphere - Attentive to my 10,000 questions - Extremely knowledgeable - Fast yet Efficient service - Incredibly detail-oriented You will NOT be disappointed if you choose New Image Customz!

I highly recommend!! I can't say enough about how great of a job he did on my rims. I had curb rash…read moreand thought I was going to need to buy a new rim from my dealer. Instead this company came out to my home and made it look new again! I also used him for painting the calipers which also came out incredibly! I will be calling him again for my other cars!!! Attaching a photo of a before and after!!

Matt and his team did an amazing job on our fence! They are very competitive with pricing!!!!read more

Matthew was very responsive and had great communication. Quickly set up a time to have him…read moreevaluate the problem with my driveway gate. He was patient in answering all of my questions then he fixed the gate and reviewed maintenance all at a very reasonable price. Highly recommended and I will call again with gate or fence issues.