Knowledgeable and kind staff, nice relaxing environment. Enjoyed the facials and haircuts/color…read moretreatments I have had here.

I had Madi for a shampoo & blowdry and she was so nice, professional and did a great job on my…read morehair. I just thought she was so cute and pretty. A great asset to the spa!!! I will come back again, Carol

Best massage ever! I've never experienced a massage like this one. Angela and Mike did an amazing…read morejob and are truly good at what they do. All of the tension in my back is relieved! Highly recommend!

Went in for a couples massage and they kept coming in and out of the room during the massage to…read moreanswer calls to start, the ads on YouTube during what's supposed to be a relaxing time was kind of hilarious but definitely not something I was expecting. I've had deep tissue many times but this was TORTURE! At one point, the person working on my husband asked him if we wanted one more hour and no one asked me; I was dying to get up this massage was so bad but I just had no idea how long it was. If you want a knowledgeable and professional massage therapist, don't come here.

Kelly and Judith were spectacular. relaxing, inviting environment, SERIOUSLY impressive massages…read more great amount of pressure, targeted pain areas, and incredibly thorough. I basically floated out of this place - best massage ive ever received. I would highly recommend!!!!! you will not regret it

We did a couples massage, deep tissue with CBD add-on. We had Mike and Kelly. Both of us had an…read moreamazing experience and the massages were excellent. Great atmosphere. We should have done the 80 minutes, time went way too fast!

You know how when you're on vacation you finally have time to get that hair cut? But you're worried…read morethat you are going in blind to a new place based off reviews from strangers? Worry no more because Lindsey gave me a hair cut twice as good as a high end Newbury St (Boston) cut at half the price, in a lovely atmosphere. She truly talented. Highly recommend.

OMG Amri spa is AMAZING for hair. Actually the entire salon looks amazing but I've only come for my…read morehair. April does my hair regularly , she's soooo good! Every cut & color she nails it perfectly. Lindsay is also very good, she cut & colored my hair when April was all booked up, and she also did an amazing job. It's rare to find a salon where both stylists are this good! Lindsay also cuts my husbands hair and he's more picky about his hair than I am! Both April and Lindsay have styled my friends very long hair beautifully, added the prettiest highlights and wavy beach curls. My hair is chin short and warm tones in my color, so shows you these ladies can do it all!! Any type of hair, they're the best. Call ahead to reserve an appointment. April books up a few weeks in advance, and during winter busy season even longer. I love Amri !! Thanks ladies for always making my hair so pretty!

Every time we are in Key West Florida, that is a definite stop for us…read more They are very professional and efficient business

So good we went multiple times! Nice break from walking. Didn't take too much time out our day.read more

Tried to schedule 3 spa packages. First time I called they had I couldn't book out farther than a…read moremonth, called back at a month and they said since we were not staying there we would have to wait in the lobby and wouldn't get to use all the spa amenities. Super unfriendly to deal with for scheduling.

My husband and I came for the anniversary to get a couple of massages on Valentine's day, we try to…read moremake our reservation with a month of anticipation, and was kind of hard to communicate with the resort every time we call or send a mail nobody answer them. But we did it, was a nice place to go in the pretty sunset key, the beach is nice and different on that side of the key. Our massage was for an hour and both of us enjoy it a lot. They are professional and very delicate I get the pregnancy massage and my therapist was gentle and nice. The spa is nice but I will love to have a little more amenities with the packages.

ABSOLUTELY A MUST WHEN IN KEY WEST…read more My boyfriend and I had the pleasure of experiencing a couples massage and it was AMAZING. Our masseuses Amy and Bobbi-Jo deserve a raise. I definitely recommend booking with them. I know I will the next time I'm in the keys. The massage was one of the best I've ever had. I explained I was having pain and tightness in my neck. She really focused on getting out all of the knots. They both did such a great job at focusing on our specific troubling areas. The pressure was the perfect amount and she checked in on me throughout the massage making sure everything was the way I liked. I've had massages in the past where sometimes it's too much pressure or the table/towels are too hot and I get too shy to speak up. We heard people talking at the pool about how great their massages were and they wanted to book for their friend, but the spa was booked that weekend. Definitely secure your booking before you get to town!! You won't want to miss out on this opportunity. WORTH EVERY PENNY

Had a couples massage here today for our 30th anniversary. Worst spa and worst deep tissue massage…read moreI've ever had, felt like a Swedish massage, not even a good Swedish massage. No amenities, not worth the price, complete waste of 80 minutes

The massage I received by Dr Hao was the best deep tissue massage I have ever experienced. I have…read moreneck and lower back problems and pain; after my massage, I was pain-free for the week I spent in Key West and another week when I returned home. He's the best!

Fabulous massage by Mark! Hit the right spots. Really paid attention to the spots I said were…read moresore. Not a cookie cutter massage like some other places. Great hands. If this place was near my house, would return often.

I received a signature sea facial with two add ons and was very pleased with my results. I had…read moreRomee and she was the best. The whole experience was so relaxing for me and afterward my skin was glowing. I highly recommend her for any service you need because she really treats her customers with the best care.

From the owner: Jala Spa, named for the Sanskrit word for water, offers full immersion in this essential,…read morelife-renewing resource. Dedicated to natural wellness and surrounded by the Gulf of Mexico, Jala Spa offers a private oasis in an intimate, boutique setting. Each journey is unique and will allow you to leave behind the cares of the outside world, as if on a far distant shore. Single massage, couples massage, facials, body treatments and nail services available.

We were there for our 25th anniversary and got a couples massage. The massage therapists were…read morefantastic. The facility itself is just okay. We weren't really given a lot of direction - just sort of pointed to the changing room and weren't told what to do once in there. I had to come back out and ask what I was supposed to do - like how to lock up my belongings. I came back the next day for what they call an express gel mani and pedi. At first, in their lighting it looked decent. Welp, I got out in the sunlight and my nails were a hot mess. As it turns out, the Nail Tech I had was very new. So new that I was her second customer EVER. That explained a lot. So, I called and asked if I could have them redone - they wanted me to come back and see the same tech. I thought about it and declined and they refunded me half.... Well, that night my nails started to chip - and - I had paid nearly (with tip) $200 for this...not even close to what I usually pay but I wanted to treat myself to an experience...well, I got one, but not the one I wanted. So, the next day - more chipping, I called back and requested a full refund. They reluctantly gave it to me with a bit of push-back. Sigh. Not the type of service I would expect from a Spa. Next time, I know better - go to my own salon at home prior to a vacation.

The positive and the negative of the pier house spa…read more The negative Me and my wife booked a room to stay at the spa side of the resort. The first room we checked in to had a vent problem with the AC and the bathroom looked nothing like the pictures when we booked. So we let management know we were unhappy especially for the price we payed. Management was helpful and happy to change out our room. The second room was what we paid room 210 on the spa side. BUT was not clean to our standards TV in the bathroom did not work. Tv remote controls were dirty The ceiling fans had so much dust you could see they have not been cleaned in months. When we pulled our blankets back on the bed are sheets had little yellow stains on them wonder what that was. The positive Great location you're right off the main Street and right around the corner from one of the best sunsets in the world. Great little private beach in the back of the resort Food was great at the bar by the beach staff was all very friendly.