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    Radiant Canines

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

    Services - Radiant Canines

    Dog walking

    Private dog training

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    Hartford Animal Clinic

    Hartford Animal Clinic

    (14 reviews)

    Vets are great. Vet Tech gave me a 10 minute lecture over the phone. Extremely irritating manner…read more Quite condescending. Over medicine. Wouldn't let me talk, kept interrupting. Maybe she finally noticed I was getting upset because she eventually stopped talking. I had to send pics via email so she could understand my question about the prescription. I'll try another vet.

    I would give the Veterinarian a 5-Star rating. He was fabulous, great with our animals and very…read morepersonable. The clinic as a whole gets a two-star rating. On three different occasions, two over the phone and one in person, I felt talked down to and that neither I or my pet was a concern or priority for them. We needed emergency care for one of our pets outside normal office hours. Expensive and inconvenient of course, but unavoidable. HAC all but refused to commence the aftercare - which the emergency clinic recommended they do. HAC could not find time in their schedule (from a Wednesday to the following Tuesday) to fit us in. This happened on two different occasions. They recommended we go back to the clinic that we started with. Emergency clinics are needed for emergencies - that is why they are so dang expensive. We were not able to afford additional appointments there for follow-ups. I also had a very irritating back and forth on getting worms treated in our puppy. Stool sample came back negative and the tech was irritated with me that I called back to question that since there were visible worms in the sample I took in that day. Pictures and video needed to be emailed of "what I think I'm seeing" because "it looks as though we have done a fecal several times for you" and "we are not just going to prescribe medication for no reason". (the first two samples were at their request for the general new puppy exam, it wasn't as if I was dropping off bags of poop for fun) From start to finish, the process to get medication through their mail program which was our only option because they do not have medication on hand, took over 10 days. That is a long time to deal with worms in a house of five pets. I was disappointed with the way the clinic ran and was organized. On a side note, when I called to have my records transferred to a new vet, there was no conversation whatsoever on why, or for what reason - they do not care.

    Radiant Canines - pet_training - Updated May 2026

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