I chose Pleasant Valley Vet years ago simply because my mom and pops have always brought their dogs…read morethere and said that they like Dr. Bougie. This is a good example of why we should listen to the wisdom of our elders. The first dog that I had (as an adult) came to me with a seizure disorder. When Dr. Bougie met her and looked at her prescription she immediately had concerns about my dog's well-being. Apparently, the vet that her former owner had used had put the dog on the dosage for a 60 pound dog (when she weighed less than 15.) Unfortunately, this opened my dog up to all kinds of problems including possible liver damage. Dr. Bougie did the necessary tests to ensure that our little pooch was okay, worked with us to establish a new medication routine and helped me deal with the inevitable seizures that came with the medication changes. When we got a new puppy, that had received none of her shots, Dr. Bougie did the exam, gave her the appropriate shots, tested her poop and spent fifteen or twenty minutes just going through what to expect from your puppy. She very obviously wanted us to have a successful experience training our new pup and was willing to take the time to give us advice. (BTW: Puppy is still a baby, but training is great so far!) The staff at Pleasant Valley is super friendly and have fantastic memories for pets' names. They always take care of us well, whether we are at the office or just calling in a prescription. The only issue I have ever had with staff was my experience with the substitute veterinarian. She basically talked down to me and made me terrified that my dog was going to slip into a coma during one of her seizures. I am sure that she was just trying to emphasize the serious nature of seizures, but she had absolutely no people skills and literally treated me as if I were effing Paris Hilton tossing my dog into my purse and heading to the disco (or where ever it is kids go these days.) Pleasant Valley basically loses one star because they allow this vet to sub. She really does not reflect the normal friendly attitude of the staff. I did let the staff know about my experience with her and they know to only schedule appointments for my pooches while Dr. Bougie is there. The facilities are nothing fancy, but everything is kept pretty clean. You usually see a few cats who live at the office wandering around and sometimes a staff member's dog will be behind the desk. So.... if you don't like animals, this may not be the veterinarian office for you! If making an appointment with Pleasant Valley, I would highly encourage you to ask to see Dr. Bougie to get the best care for your furry friend!

I bring both my boys to this vet and I love it. The Dr is caring and makes you feel like one of the…read morefamily.

They do an amazing job for a great price and people can learn the profession! Love this business…read moreand I have been taking my dogs here for years!

our dog came out profusely bleeding from the mouth. the owner stood behind a door and handed the…read moreleash with the dog to the receptionist. we had to take her immediately to the vet where she had to be sedated and have her tongue stitched due to cuts. she also had to have a tooth pulled because it was broken in half. it cost us $2300. we will never, ever go back there again!

We had a last minute request due to another dog sitter had to back out. Mary came to the rescue and…read moremet our dog and cat and then took care of them over a holiday weekend. The daily updates and extras she was providing to our fur animals made us feel more comfortable than we ever had when leaving them. Highly highly recommend The Ozaukee Pet Nanny!

Mary goes beyond the call of duty, doing numerous little menial tasks that she didn't have to do,…read morebeing gently wonderful with our cats, and very friendly and professional. We could not be more pleased with her.

A Lifesaver in a Time of Crisis…read more After experiencing a house fire, our family was faced with the overwhelming task of finding a safe and loving place for our two cats while we rebuilt. That's when Mel at Tiny Tails Lodge came to our rescue. For six months, our cats were in her care, and throughout that time, she treated them with incredible kindness and attention. Knowing that our pets were safe and well cared for gave our entire family--especially our children--peace of mind during an incredibly stressful time. Mel's dedication and love for animals were evident in every update and interaction we had with her. Now that our cats are back home, they have adjusted beautifully, and we know this is because of the stability and care they received while with Mel. We cannot thank Tiny Tails Lodge enough for being there when we needed them most. If you're looking for a place where your pets will be truly loved and cared for, this is it. Highly recommend!

Mel, the owner at Tiny Tails Lodge, runs the best pet resort out there! The passion she shows in…read moreevery aspect of her business is clear to everyone. She sent me pictures of my furry buddy every day. When I go on trips, I know Loggins has an even better time than I did. She limits the number of animals she keeps there, and they get so much individual attention! They have so much room I almost feel bad for the home he returns to when he gets home. You will not regret keeping your animal at Tiny Tails Lodge where Mel somehow is able to love your pet as much as you do!

Writing this review should come very easy as I have so many positives I want to share with readers…read more We reside in West Bend, we have been customers from 2003- present with a competitor in town. After experiencing a couple of very distasteful episodes we made the painful decision to leave that business and pray we would be able to find a love, caring, compassionate, professional, educated practice with friendly, kind staff. Heart & Soul has fulfilled our requests and then some. We did not feel rushed, our voices were heard, questions were asked. Our pet along with ourselves were treated with great respect and dignity. Quality care and attention without going totally broke. WHAT A BLESSING!!! Thank you to everyone at Heart & Soul, your name suites you! The O'Brien's, Pepper and Bayzee too.

Horrible experience. I wouldn't trust them with my dog again. My dog had not eaten or drank water…read morefor 2 days and they couldn't have cared less. The staff was rude and completely dismissive of my concerns. I felt like just another number to them. The lack of empathy and professionalism was appalling. I tried to voice my concerns to the staff, asked to please have Dr. Amanda call us back, but no one bothered to follow up. Definitely will not be returning.

My dog loves this place. I have a German Shepherd that is quite large, and sometimes people are a…read morebit nervous of her. Every time I've taken her here, she has a good time, if groomed perfectly and is very happy. They let her stay out instead of kenneling her. They compliment her temperment when I pick her up. A lot of this is to due to how well she is treated at this establishment. We have been to other groomers and have always had issues with them complaining that she whines too much or won't listen. I would drive from the far south side just to take my dog here. Now that I'm back in the North shore, she is happy all the time. These folks really know how to handle dogs, and treat them really well. I highly recommend Barley's. The prices are also very reasonable, and the service is wonderful.