I went in here tonight about 500pm to buy gas, check my lottery tickets and buy a gas gift card. I love RaceTrac, they have a wide variety of items and are always clean. BUT the employees are not always informed, knowledgeable about products nor friendly.
I went inside to check my lottery tickets, I won $4.00. I asked a young girl, I think her name was Mindy, about buying a gift card. I was the only one at the counter at this time. She said she had to go ask because she had never done that before. Here comes Gabby...she jumps on a register to help people who have started to line up. I ask about a gift card, Gabby said they are right over there, pointing to a small cardboard display.
I go look and only see gift cards for other places like McDonald's .......I go back to the counter and say I want to buy a card for RaceTrac. Gabby yells and points at the display I was just looking at: they are right there I can see them!!!
I say to Mindy or Missy, just give me my $4.00!
I go to my car and pull my car from the pump to the store front to write the RaceTrac corporation and tell them about their wonderful employees. A man knocks on my car window. I roll it down and he proceeds to tell me that after I left a manager came out and informed the cashiers they don't sell gas cards for RaceTrac, that it is against the law!
You know this story has to be true, because you can't make this kind of stuff up! Lol.
Seriously, this man wanted me to know what happened after I walked out of the store, maybe to let me know so I wouldn't be so hard on the employees? I asked him if he believed that? He said he wasn't sure. But it does tell me that every customer in there heard GABBY yell at me: They are right there, I can see them! And heard me yell, Just give me my $4.00!
It's so bizarre that every other gas station can sell gift gas cards except RaceTrac.
I recommend you don't go to RaceTrac on Gause Blvd in Slidell, LA. read more