Filled up at this gas station on 6.15.18 and my Chevron Credit Card was immediately compromised. I…read morewas notified by the Fraud Department today, 6.18.18 and when I viewed my charges, the fraudulent charges had been placed beginning 6.15.18-6.18.18. I called this station directly to inform them so they could check their card readers at the pump and the only response I received was the manager was not there. He could not have been less concerned that their card readers at the pump were compromised. I understand it happens and that's why I was trying to inform them. Their lack of concern has proven to me I need to avoid this particular station at all costs.

5 star great Indians , very helpful , smells like curry and they didn't scam me and they they left…read moreme with the thank you come Again , Definitely coming back to tomorrow

8/30/2021, 8:35am I went here to get coffee, no fresh made…read morecoffee, none. Asked for a scratchy, cashier said, "No", he didn't even look. I was there with my disabled brother, cashier was very rude to him. Never going back there again!

Clean, well staffed with friendly folks, stocked well and always plenty of parking. This is our…read moreusual 7-Eleven :)!

Average cost of gas in this area. Was not busy when I went to fill up during the weekend. The…read moremachine pumps are well maintained overall. Didn't go into the store itself, but this station is conveniently located next to the highway

Very pleased to see the outstanding service delivery spearheaded by Kellie. She works very…read moreefficiently while displaying courtesy and a much appreciate sense of urgency. Hope to see her working there for a long time.

Bad Customer Service at 7-Eleven…read more Customer service plays a major role in how people view a business, especially convenience stores that rely on frequent, quick visits. Unfortunately, many customers have experienced poor customer service at 7-Eleven locations, which negatively affects the company's reputation. Problems such as rude employees, lack of cleanliness, and slow service can make customers feel unwelcome and frustrated. These issues show how bad customer service can drive customers away, even from a well-known brand. One major issue with customer service at some 7-Eleven stores is employee behavior. Customers often expect basic politeness, but instead may encounter workers who seem annoyed, ignore customers, or speak in an unfriendly tone. When employees do not greet customers or help them when asked, it creates a negative atmosphere. Even small actions, like not making eye contact or responding rudely, can leave a lasting bad impression and make customers feel disrespected. Another problem is the lack of cleanliness and organization in some stores. Customers expect convenience stores to be quick and easy places to shop, but messy aisles, dirty floors, and empty shelves can make the experience unpleasant. When these issues are combined with unhelpful staff, customers may feel that the store does not care about their comfort or satisfaction. Cleanliness is a basic part of good service, and failing to maintain it shows poor management and low standards. Slow service is also a common complaint. Long lines at the checkout with only one employee working can waste customers' time, especially when they are in a hurry. If employees appear unmotivated or take too long to assist customers, frustration builds quickly. Convenience stores are meant to be fast, and slow service goes against the main reason people choose to shop there. In conclusion, bad customer service at 7-Eleven can seriously harm the customer experience. Rude employees, unclean stores, and slow service all contribute to customer dissatisfaction. To improve, 7-Eleven should focus on better employee training, higher cleanliness standards, and faster service. Good customer service encourages loyalty, while bad service pushes customers to choose other stores instead.

Well I try to stay positive when I visit a spot. So let's start with the pluses. They had a very…read morefriendly and helpful cashier. They have products and were restocking the shelves as I was there. They were fast and convenient to the location I was at. Now unfortunately the minuses. I went there for gas and as I was paying I had to go potty with some urgency. So I go to the restroom, along the way from the front I have to maneuver around the aisles to get to the restroom. Once there I see the restroom is absolutely filthy and If I didn't have to go so bad and need gas, I would have turned around and left. They need to clear the aisle of excess product to make it mobility friendly.

This 7eleven has been here for a couple of months now . Today is the 2nd time I've stopped in to…read moregas up and walk through. As soon as I walked through the door, I smelled the hot pizza. They have a big selection of drinks and snacks. The service here is quick. It's bright and cheerful, love the balloons

I rarely rate gas stations (because they are gas stations), but I was very surprised at a couple of…read morethings. For the first one, the person working there was very friendly. I feel like most people working aren't really friendly, so that was nice to deal with. And number two, but the main reason I am writing this review is because of the clean restroom. I try to avoid gas station bathrooms, unless it is a Buccees, but when your kid has to go, he has to go. I feel like you can judge a gas station based on the restroom, and this location didn't disappoint. Overall, I think this is a great location, and if I need gas and I am in the area, I will make sure to have enough gas to come back here.

AVOID THIS LOCATION IF YOU'RE TRYING TO AVOID COVID. They…read moreCLEARLY have signs posted on their doors saying face maks are required BUT DO NOT FOLLOW THEIR OWN SAFETY PROTOCALL. I will be placing this review on many other sites as wel. 90% of the people going in had No Masks. All the employees were wearing them but I stood around and watched as NOT A SINGLE EMPLOYEE SAID ANYTHNG TO THE UNMASKED CUSTOMERS!!! IF they don't care about our safety why should we care if they stay in business.

Best place to get your breakfast burrito fix at in the area.read more

This gas station isn't a terrible place to get gas. The prices seem to be in line with the lowest…read moreprices around. I see others with gas being a little higher than this one. The problem is within the store. The clerks here are insane. Maybe the store doesn't have enough money for a barcode scanner... They never scan items when you take them to the counter. One day, I can go buy a couple Monster energy drinks and a pack of smokes, and it will come out to $10.71. The very next day, and with the same clerk, the same items will ring up a dollar or so more. I've seen it happen with a few different people behind the counter. It seems they decide whatever they want to charge you. It doesn't matter if you are kind to them or if you are as mean as can be. You will get varying prices all the time. If you are looking for some gas, it's not a bad deal. If you want to buy some drinks, or anything inside for that matter, go elsewhere. I don't like how they pick the price for you. Even when there is a price on the drinks right in the cooler you got them from. Makes for Shady business.

I come here for the tacos, they are delicious. My fav.. chicken fajita. I was talking to the…read morecashier in front about how great it is to see the restrooms clean, and the handicap stalls are truly mobility impaired friendly. I walked down each aisle to check how well this would work for me and my Dad. This has a dining center, in my opinion this is a good stop.

I was really surprised at how delicious the tacos were. They were better than I remember the Dallas…read morelocation being. I go to quite a few taquerias around town, and these were up there with my favorites. We ordered four different kinds of tacos and beans and rice for four people in the drive through for about 40 bucks and the order was accurate. We all agreed that they were delicious. Fast and friendly service too.

This specific allsups looks like it should be somewhere not here .. but this place belongs…read more I mean 10000% first let me tell you about the day I was having ... yeah no bueno then I am having a mental breakdown and sat outside for 2 hours in front of a pump .. before going inside and the guy working being soo gracious with me and understanding the whole time and I got fish and chicken and THAT SHIT SLAPPED SO HARD .. man oh Man ... life lately and I'm grateful because I asked God for all of this, but I'll tell you this. I will always remember this all steps and I'll come out of my way to make sure I come back here.

The burrito cheese and green chili was so good. Love their sauce. I will say when you drive up it's…read morea little weird but the meat pies are great.

worst street tacos ever! Dried up meat and paid $25 for 8 tacos! All raw onions with no cilantro -…read moredried limes as well Heard so much but we will never go back and will surely tell all our rowlett friends do never go!!!!!

The tacos at this place are slept on.. Hear me out, I know it's a gas station but these tacos are…read moreheavenly. I honestly wish they had a restaurant because the food is really that good. I drive 20 minutes just to get their food!! Also the people working are super friendly, prices are good well worth it 10/10!