Going to start this off by saying that until recently, I had never had a bad experience at a Kia…read moreService department. My experience started off at the other Kia dealer in Tulsa--Midtown (Highly advise staying away and instead bringing your car here to Ferguson). Midtown gave me the runaround for months, filled me with false promises, and sent me home time and time again saying everything was fine with my car. I had multiple misfires, and all they could do across three visits was sell me spark plugs, replace/swap coils, and then circle back to try to sell me spark plugs again (after just 7,000 miles). Ultimately, I was left with a dusty, bird-feces-covered car that had been parked and forgotten about. They claimed they couldn't replicate the issue--but somehow had no problem giving me a separate list of $1,500 worth of other recommended services. I'm not a car guru, but I learned more than I'd like to admit thanks to the lack of service Midtown Kia provided. Fed up and completely irritated by the disregard for the state of my vehicle, I came to Ferguson Kia--prepared for the worst. At that point, I had lost all faith in Kia. I am so thankful and happy with how Ferguson Kia handled my vehicle. I explained my experience with the other dealership--they listened, took note of what had already been checked, and acknowledged the issues I was still having. I'll be honest: they promised to take care of me and look into it, but at this point, I didn't believe them. However, Anthony, my service advisor, was amazing and professional (even with all my questions, doubts, and lost faith). They discovered a major issue with my engine, and he quickly got a replacement--100% covered thanks to Kia's 10-year/100,000-mile warranty. Thank you to Anthony, the service manager, and the technicians for doing a thorough job and not just going through the motions. Thank you for restoring my faith in Kia

this dealer ship is just like all the others they will tell you anything…read more to get you to run your credit and put it out there after you tell not them not to then you have to go and freeze it so they can't do it while you are not there !!! i am so sick of these car dealer ships doing thing they shouldn't just to try and get you will I will not ever walk back in a new dealer ship again I am done with the bull sh$$$thank you Kendall

We've done business for over 2 Decades Excellent Pl. to buy parts they always honor their warranty…read moretheir staff is friendly I will continue to do business with O'Riley's auto parts

This store gets the job done if you need car supplies, but I honestly don't like coming here. I…read morehave always had to wait at least 10 extra minutes to get help, and it's not as clean as Advance Auto Parts. Not that the service I have gotten here is bad, just that I feel like the time to get in and out always takes longer than it feels like it should.

Always a good experience here. Knowledgeable and friendly staff assist you when needed. They have a…read moregreat selection and also offer a Veterans discount.

I called the store to ask if they had a battery in stock for my 2020 Corolla the customer service…read morethat answered the phone gave me several options and told me what was in stock. I also ask if they assist in installation and he said yes. I headed straight over when I arrived. A man named Ed was at the register had just arrived to work and was unaware of my phone call or my need for the battery but ask if he could help I said sure told him my situation within just a few minutes. The battery I had discussed on the phone was being carried out and installed it for me. Did a fabulous job. I'm very very thankful. He is an excellent customer service guy.

I used to shop at Advance. I'd buy my backup lights there because O'Reilly's and Auto Zone didn't…read moresell them. They quit selling them and became just another auto store, no different from the others so why should I go out of my way to their store? And so I don't go there any more because of it.

I was rear ended in the intersection by their store on a Sunday when they were closed. My…read moreelectrical system went out upon impact so I was afraid to drive the car home. Besides I was injured and shouldn't have driven again that day anyway. I had someone move the car to the parking lot of Advance Auto Parts which was across the street. I called them the next day to let them know why the car was there and when I would have it towed. They were very gracious about it and asked how I was.

Excellent service from Paul(?). Only 2weeks in the job, and knowledgeable, helpful, and…read moreresourceful. The purchase experience was fast, easy, and surprisingly pleasant.

The staff is always very friendly they usually have the part that we need in stock and they always…read moreanother warranty excellent place to do business I've continued working with O'Riley's for over two decades and will continue to

The person who works the front desk will not be trying to help you. Not really. Go for one of the…read moreguys in the back who actually CARES about getting you a good price. My experience: I try to avoid all Pep Boys at all costs. Unfortunately for me, my car broke down close to Saturday evening and nothing was close by. It took them 2 hours to diagnose the problem, and when they did, they said they'd have to fix it tomorrow because they were closed. This would've been fine except for the fact that I don't live in Tulsa. I was obviously upset but couldn't do anything. The next day, their warehouse LOST my part and the front desk guy tried to scramble around to get a new one. I was SUPER angry because we only had an hour before they closed. Yes, it took them ALL day to wait for a replacement. Their ONLY redeeming factor was when one of the kindest mechanics came out to us and told us to buy the part ourselves. He told us who to call and what to get. We got it and he fixed it within the hour. But wouldn't you know, now my horn doesn't work! I appreciate him otherwise this would be a ZERO star review. Truly. Honestly, I would avoid this place like the plague but it's getting more stars just because of the ONE mechanic who actually tried to help us. If you can swag it, go somewhere else. But it's open on Sunday and sometimes you've gotta go to Pep Boys.

Absolutely horrible place with unbelievably rude employees. Arrived for my scheduled appointment…read moreearly on Saturday morning. I was told that they were not honoring any appointments until at least Thursday. I showed him all the "Appointment reminder" texts that Pep Boys has been sending me all week, he just shrugged and told me to drive to the other side of the city to a different location to get the repair done. Got to the other Pep Boys location and that guy made it clear that he wasn't interested in fixing it either. Go to Firestone or Greg's Automotive.

Luke is salt of the earth and did a great job on our couch! He's willing to do anything with a…read moresmile and dedication. Thank you for your service!

From the owner: Here at Drakes Detailing Supplies. We strive to give you the best service and supplies, here in…read moreTulsa! Located on 5430 S. 99th E. Ave We have a large variety of professional cleaning supplies. We also sell Car Dealer Supplies of ALL KINDS! For Dealerships, used car lots, Auto Body Shop, Detail Shop, Mechanic Shops, Wrecker Services, Janitorial services, carpet cleaning service, Janitorial and many more! We even do Automotive Details ! Come check us out sometime, so we can show you what exemplary service is like!"

TIRES: 2016 F150 .... 54,000 Miles Jim Norton has a…read moretire sale now, so I think this is a perfect time for this review. I bought TWO new F150 trucks from Mathews Ford in 2016, before Jim Norton bought the dealership. I purchased a set of tires January of 2025. Last week I noticed all four rims were damaged. Why didn't I notice it earlier? I'm 78 years old with back issues, so I can no longer do my own detail work. My last surgery was Oct 31, 2025. Jim Norton is saying 2016 wheels are faulty. I'm saying the rims were damaged in taking the old tires off and installing the new ones. Words of Jim Norton service manager, we agree to disagree. A shout out to ANYONE purchasing new tires or anyone with a 2016 truck. Please inspect your rims. If your rims are peeling please call Dave @ 918-798-5710, I would like to hear from you.

HORRIBLE. PLEASE DO NOT TAKE YOUR CAR HERE!! Look at the reviews, that's what I wish I had done!!…read moreSave yourself and your car some grief!! Go to Midas in Bixby! My story is too long, and I've already wasted 5 hours of my time on them today... and honestly it's just too frustrating to re-live. TRUST me they are pushy liars, unorganized, highly priced and I'm feeling the stress come back sooooo I'm stopping myself there. Weird... Midas didn't find the problem they said I had and my AC is running great now. I put other reviews that people left in my pictures. I really wished I had of looked at the reviews beforehand. Being on the Yelp Squad I should of knew better.