this is the marina in your dreams , it employs the finest personal in the business including the…read moreower himself . they sell a full line of pleasure boats as well as fishing and party boats they also have boat rentals . the sales and service departments are second to none and so are their boat mechcanics , the marina in on the owasco river just a short boat ride to the beautiful owasco lake in auburn , new york . owasco lake is one of new york's awesome finger lakes and is home to a variety of different fish species . check them out sometime and you will see exactly what i mean when i give them a 5 star rating !!! mario fuller jamesville , ny ATTACHED IS A COUPLE OF LAKE TROUT CAUGHT IN OWASCO LAKE

Ah where to begin!Called about a boat that was shown in inventory,but alas,someone already had a…read moredown payment on the boat.I was told by the salesman they had the same boat,different color with a motor upgrade that he would sell me for the same price.He later reduced the boat to a price that was 9000 below a quote from a local dealer.It was one of the best purchasing experiences in my 70 years.All questions and issues were handled with a phone call or text.The salesman Bill was nice enough to give me his personal cell #as he was going to a trade show when the boat was being delivered.Actually answered during breakfast.Turns out he is the owner LOL Lawrenc J Woodcock

bought a used boat from these guys a year ago and had a couple of small issues warrantied and had…read moreno problems with the fixes until this year when the starter bolts broke again. Brinson marine went above and beyond to fix this issue at no cost even though the boat was no longer in warranty. even replaced the starter to ensure I would have no more problems. can not recommend these guys enough!

Pete & his staff have gone above to make it Right for this year --start Off really bad but ask to…read morefix it & made it a WIN WIN --BEST Options for this Year than anybody could ask for

I hate to let one bad review cause people to avoid Snug Harbor. In the past 3 years much has…read morechanged and definitely for the better. We have had our boat here for at least ten years and the changes during the last couple of years have made us very pleased. The staff is very nice and responsive if we have questions or a problem. Our boat never leaves anymore, as they now take complete care of our servicing and storage. Very happy there!

Snug Harbor Marina is located on the Erie Canal about a mile east of Oneida Lake. Not a good first…read moreimpression. We made reservations for a transient slip for three nights and upon our arrival, the sole employee on duty was not expecting us. We told him the slip number that we had been assigned over the phone when we made the reservation but the employee did not know where in the marina the slip was and he was obviously not familiar with the numbering system of the boat slips. This employee was doing it all: running the office, running the fuel dock, assisting arriving boats, etc. Since the slips are not numbered so that boaters can see them from the water, the employee walked around the marina until he found our slip and then directed us in. The slip we were assigned to was WAY to small for our 28' cruiser (we gave them our boat length upon making the reservation so I'm not sure why they assigned us to a kayak slip). He found us another slip but after we backed the boat into slip #2, tied her up and connected our utilities, he came over and told us we would have to be out of the slip in the morning and would be reassigned another slip. (In the end, we never had to move). We were not given a key to the restrooms or showers because he didn't have any left (we did get a key later in the evening after walking back to the office and asking again but it was taken away a day later - a day before our departure). We were not given the Wi-Fi password or any other info we tend to get upon check in to a marina. People on the boat two slips away played their loud drunken music all night long the first night we stayed. Docks are old and need updating and repairs as does the power outlets at the slips. Bathrooms and washrooms are in major need of an upgrade, similar to an old campground restroom facility. There were ants all over the floor when I was using it. Not sure if they monitor the VHF radio but I tend to doubt it because I did not see or hear a radio in the office and the sole employee wouldn't have had time for that anyway. Ice is available here but no on site store. The marina has an old wash room facility but the locals told us not to use it because the water fed to the washing machines stinks. This marina is close to a variety of restaurants and also near two beaches and an amusement park. There is Uber service. There are no security gates and I observed no security measures in place at all. The marina is well protected in its harbor from the wind and waves. They definitely do not enforce quiet time hours here. The best part about staying here were the other boaters we met during our stay. All were very friendly. We made new friends here.

Stopped for a mid-trip repair that turned out to be tricky and involved my airstream dealership in…read moreMI. Our technician, Lyn, went above and beyond to get the repair done. He simply kept working, working thru the repair until success was achieved . And he was supported by a very able team. The Burdicks treat their employees really well, serving complimentary breakfast and lunch once a week. Lyn told us he got his first raise 3 months after he started! The Burdick's customer service is what every business should strive for - friendly, professional, knowledgeable and caring. They care about their customers and employees. This place overflows with pride in their service.

Had two slide systems replaced. Made the arrangements by phone 7 months ago. They were very good…read moreabout following up, making sure the parts were there and getting me in. Slight snafu on one part, not their fault. Overnighted it and had the install done just a couple hours after they said they would. Angelo in service was great to work with as was everyone else.

If you Need Confident service These are your Guy's! We Lost our solenoid/Starter while Traveling…read morethe Canal, with their assistance Mike, Danielle and the rest of the Crew had us up and Going by Noon the Next Day. These Guy's are the real deal.

Excellent customer service Sean and Mike were great, we had to replace our engine on our boat and…read moreeven with all the manufacturers headaches these guys made it happen, would recommend them to anyone. Also a great spot to launch your boat, mechanic are there ready to help if something happens.

My family has dealt with Seven O's since I was a little girl. While I did not purchase my current…read morecamper from them i definitely consider them in the future.

Went there the night before we were going to leave for a long weekend. The guy who works on the…read morecampers was awesome. They said to bring it right in and they would see if they could get it fixed by 11am the next morning. I dropped it off at 3pm and stopped by the next morning at 11am and it was done. Valves replaced and brakes checked. My experience was great there, and I won't hesitate to take my camper back there for service.

After 3 years of using this repair shop that provided good workat fair prices the last oil change…read moreon my 2003 Road King increased to over $300! I'm back to my former shop. I figured another shop would be good, guess not!

professionalism, friendly and knowledgeable. good people local and easy to find .I recommend them…read more! for what its worth someone always has some bad shit to spread don't make it true

We bought one of their rental units at the end of the season. The owner Ed and his son Nick were…read moregreat to work with and very accommodating with what turned into a bit of a complicated transaction. Nick gave us a great walkthrough and I found his description of the unit to be spot on when we were finally able to see it. Thank you for a great transaction.

We've been bringing our 2 RV's here for repairs for the last 15 years--everything from electrical,…read moreplumbing, structural, to embarrassingly simple fixes... Where another repair shop would find an opportunity to "up-charge", they explain what I did wrong (and never call me stupid--even though I still feel stupid). This is one of those last family-run businesses where they treat you right--because they don't know any other way...