I had an issue with an outstanding order that had taken much longer than I expected. Customer…read moreservice got involved and resolved it in (what I consider to be) the best way possible. I really appreciated their help.

From the owner: Leslie's is your trusted neighborhood pool store in Alexandria, Louisiana and a go-to destination…read morefor all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

9/10/2025-9/14/2025: This was my first time to use the pool area at L'Auberge. All the other times…read moreI visited, it was earlier a winter season or just a fast trip with no extra time for pool lounging. They really did a nice job with the space. They have an adult pool, a lazy river, a bar, and even cabanas. The lazy river takes about 10-15 minutes to float free style around. They have speakers nestled in the middle section of the bush area so you can hear tunes. They actually play a nice mix of favorites for all. Towels are provided in the pool area. You can take two if needed. I highly recommend staying here just so you can use the pool.

Head early to secure your chair if you didn't rent a cabana because the pool gets packed on the…read moreweekends- both for the adult and family side. When it's super busy, there's no place to sit but I've seen plenty of folks pop a squat in the lawn area lol! Regardless, always a fun and relaxing time here. Servers are always great and efficient- keeps the cold drinks flowing. Towels are provided when you walk outside conveniently located in the huts around the entrances to the pool. They do check your room# not sure if you can go in if you're not a hotel guest? They keep the area clean and the restrooms clean.

Zach is a top shelf human being....never once has showed up late, or played games like our last…read moreguy. If you want your pool sparkling clear all year at a better price than every competitor?? Use Dealing with Pools

From the owner: Our business brings families together by taking the stress out of maintaining your swimming pool…read more We also install turnkey fiberglass pools by imagine pools!

I have been driving by this place for years and until a few months ago wasn't sure what they sold…read moreand if the service was good, etc. After stopping in and visiting a few times we found the hot tub of our dreams and All Seasons made it easy for us. Colleen M. helped with figuring out what to lay for a pad and gave us contacts to run the electric. Before we knew it we're enjoying an awesome jacuzzi tub! If your looking for a pool or hot tub, don't buy one until you have stopped in here and given them a try. Enjoy!

We have been customers for at least 10 years. They have been nothing but knowledgeable,…read moreprofessional, friendly, and true to their word.

Warning! Do not use this company. We ordered a $9k electric heater/chiller and were given an…read moreestimate of 5-8 weeks. Months go by. We're told many stories (but never given a tracking number) including it's stuck at the port, through an error it got sent back, now it's hard to obtain, then nothing at all. All this is while contracted for weekly cleaning. We finally decide to just give up for more, since it's so hard to get, but he says the supplier won't give him the money back. We say we'll get an attorney to go after the supplier then, but he won't give us the info. I'm sure you can see where this story is going. He just starts ghosting us. Stops coming to clean, as he's contracted to do, his business location is dark with no cars. So I take it to Facebook only to discover he's been fleecing people for quite some time. He has police reports against him and several lawsuits. More incoming. Do not be fooled by this wolf in sheep's clothing. He is not your friend.

Do NOT do business with this company or Cullen Thompson. He will lie to you and steal your money…read more We lost all our money. NO pool. NO hot tub. He refuses to answer a text and has blocked all my calls. He is a crook. Take a look at all his dealings, and you will find we are not the only ones he has stolen from.

Great customer service from them all! I thought maybe something was wrong with my pump but Cody…read morewalked me thru fixing it on my own, and he also said if I needed him to schedule a visit he would as well. Thanks to everyone!

We had our pool completed in 2023, and since then we've had ongoing issues that have only gotten…read moreworse over time. After spending over $91,000, this has been extremely disappointing. From the beginning, there were problems with the workmanship. The coping was installed with chipped and cut edges facing the front where everything is visible. It looked unfinished and should have never been installed that way. They ended up replacing the coping, but not because of that it was replaced because the top of the pavers started peeling. When they redid it, they still installed pieces with the cut edges facing outward again. We later learned from another pool company that this is not how it should be done, the edges are supposed to be smooth and properly finished, not left rough and exposed. When they reinstalled the coping, they were cutting it right next to the pool, and all of the debris went directly into the pool. On top of that, the hot tub was installed too low and had to be raised. The biggest problem has been the spray deck. The very first time the coating started peeling, they attempted to patch it, but the color didn't match, so they recoated the entire deck. After that, it began peeling and lifting in multiple areas, and it continues to get worse. This is not a small cosmetic issue. The damage has continued to spread, and more areas are lifting over time. At first, we were blamed for the damage, which didn't make sense given how widespread it was. Later, the project manager acknowledged the issues and said they would be fixed, but that never happened. We didn't ask for anything unreasonable, we just wanted it fixed correctly. We also experienced issues with the pool and spa lights after about a year and a half. When looking into it, we discovered there were installation concerns that raised safety issues, including how the electrical components were set up. Between the decking continuing to fail, the repeated coping issues, the careless installation, and the electrical concerns, this has been extremely frustrating. I originally posted a review, but it is no longer visible, so I am reposting it to share our experience. After sharing my experience, I received legal correspondence regarding my review and had to seek advice on how to respond. I am simply sharing my honest experience as a customer. I strongly recommend doing your research before choosing this company. All we wanted was for them to stand behind their work and make it right.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

Awesome folks, Ryan & his team are professionals and make sure their customers are happy with the…read morefinal product. Quality pools and #1 in Service !

The service that I've received from Ryan & Co @ Pro Pool is beyond what I expected (way beyond)…read more When I bought my home a pool was there. Never having owned a pool I didn't know what to do or where to start. 3yrs later my wife & I are still enjoying our pool with very little effort thanks to Ryan @ Pro Pools.