Re: Review of my Wellness Guide, Kelty Greene and Tim my reservation agent…read more I just wanted to take a moment to share the wonderful experience I had with my wellness guide, Kelty Greene yesturday. She is one of my guides and we had a very thoughtful conversation about my itinerary. She made some key adjustments that really aligned with my needs and also took time to explain some of the concerns I had. I would absolutely give her a full 5-star rating- way to go, Kelty! Additionally, I had a conversation with Tim couple days ago who was my reservation agent. Tim went above an beyond-he helped me arrange payment for my package, showed a lot of care, and even spoke with his supervisor to ensure my concerns were met. I really felt protected and cared for throughout the whole process. Thank them both for such a fantastic experience. Best Regards, Sue O

Mattress and pillows were worst than a motel eight seriously pillows lumpy I didn't sleep. The…read morewhole night woke up with a bad back. Could only go in the pool couldn't do any of the exercises. I complained to the woman that was at the spa booking appointment at 8 o'clock in the morning is now two 2 o'clock she told me she would definitely get on it and she apologized that. Maybe they could change the room no one ever called me back. I called the front desk today and I got lip service from the guy working at the front desk no help he's telling me he's helping me but he's telling me to take time out of my day cause I'm going into the pool again to try to work out my Backand he said that I would have to speak to the manager in person he couldn't put me through. I said where is the manager well, she's not here. I said oh but she's going to appear when I come there.

Cheryl is an excellent massage therapist. She is one of the best anywhere. She takes time to get to…read moreknow you and areas of concern. She is a top tier massage therapist who applies deep knowledge of how the body moves, muscles, and tendons as part of her quality experience. If I lived in the area, Cheryl is the one I'd go to for ongoing massage health. I highly recommend her.

A local chiropractor referred me to Chyrel's. I only wish I lived nearby because she is amazing. I…read morewas on vacation in the Berkshire's and needed help when my back went out. This fine young lady took the time to discuss the issues I had and put me through a few range of motion moves to see exactly what I was dealing with. Afterwards, it was simply a fantastic deep tissue massage. I left feeling so much better. I willbe back next year 100%

Jen is a wonderful massage therapist. She delivers excellent foot reflexology. Very calm and…read morerelaxed environment... Jen is very professional and I highly recommend her and I am going to be returning!

Jennifer is a truly gifted massage therapist. I have been a client for many years. I gladly drive…read morethe hour to Lee for my sessions as they are needed. Her energy is well beyond the simply kinetic; it reaches into the deeper levels of healing. Jen is also a level 2 QHHT therapist, recently enabling a peaceful, constructive, and highly informative personal hypnosis session which provided answers to a broad range of questions I had. Her manner is open and deeply caring. I would recommend Jennifer without hesitation, as a massage or hypno therapist.

I cannot speak or recommend Berkshire Bodywork any more highly; if I could give 10 stars, I would…read more This massage was both therapeutic, relaxing, and course correcting. I was moved to tears. Best massage I have ever had, and I have had a lot. It is very difficult to find someone who is a specialist in bodywork who understands: (a) the physiological issues; (b) how those issues may or may not be presenting; (c) the emotional baggage that may contribute to injury; and (d) a real knowledge of a body's reaction to physical traumas. Cory can do all of it, but with amazing strength and very powerful hands which means she gets what the massage is FOR and also is very good about providing the massage. This is unprecedented. Also, as a large woman of color, I rarely find therapists such as Cory who are not "scared" of my body and compensate by giving a very mild massage or going so hard they cause me pain.

Cory Schifano of Berkshire Bodywork is "hands down" one of the best massage therapists in the…read moreBerkshires. Her medical knowledge and skill have helped me with chronic injuries and pain -- her healing touch always makes me feel comforted and relieved. She has a quiet, beautiful space that feels like an oasis in the center of Great Barrington. I go to Cory for her orthopedic skill, deep work, healing touch, high level of professionalism, personalized attention, and health coaching. The location on Rosseter Street is convenient (park up behind the building near the railroad tracks).

What a wonderful surprise to find Fairy in the Berkshires! Her studio is bright and clean, calming…read moreand professional. Fairy is a kind and sensitive practitioner and I left there ready to take on the world. I am so grateful to have her in my life and plan to be a regular visitor to her practice.

very clean and professional we started by discussing why i…read morewas there. fairy then addressed my issues. wonderful experience. plus, she sent me stetches to do to help with my issues. i will be back

Nikki is truly dedicated, knowledgeable, and talented! I saw her several times for a frozen…read moreshoulder and she was always super helpful. She gave me new stretches to try, and tried new strategies, like cupping, that really helped. Highly recommend her.

I've been searching for someone who specializes in massage for athletes and have been to a few who…read moreclaim to do sports massage only to find they are really just a more expensive deep tissue massage, not what I am looking for. A family member recommended I try Nicole and her CORE myofascial massage. As an ultra marathoner, volleyball player, and generally active person, tight, tired, sore muscles are a way of life. Nicole not only worked out some tenderness, but her technique also focused on loosening stiff, tight joints. I hadn't realized just how tight my hips were until she worked on one side and had me stand to feel the difference. Nicole was very friendly and her therapy room was neat and welcoming. She was happy to chat with me about what she was doing and why when I asked and also allowed me to just relax when I needed to. She was very thorough in addressing all the areas I mentioned were issues and even gave me some things I could do at home to address them. Her prices are very reasonable and I plan to try to go more regularly as part of my training plan. I usually leave a massage feeling ready for a nap, but I left Nicole's feeling loose and energized. I recommend giving Nicole a try.

Lucky Nails in Lee is not your basic nail salon with first-generation Asian technicians making…read morepassive-aggressive comments about your calluses and trying to convince you to get a full set of acrylic nails. Ok, it is that, but so much more! It's also happy hour and Steel Magnolias and the one place where townie teens hang out with summer-home snowbirds. I got a spa pedicure and dating advice. My girlfriend ran into a business contact at the drying station. The man running the show keeps everyone's manis and pedis on schedule and keeps the atmosphere fun and flirty. He clearly loves charming the ladies and it seems to work because the place was packed at 7:15pm when we went in, and all the customers seemed very at home and happy to be there. The customer service really is over the top, in a good way. They insist on putting your socks and shoes on for you, so you don't ruin your fingernails. All the while, advising you that your boyfriend or husband really should treat you this way all the time. Who doesn't agree? Actually, no one who worked at Lucky Nails was very quick to pick up that we were a capital C couple, not just a couple of girls without boyfriends. We probably could have each scored a date to some "hot club" in Springfield on the arm of a male nail tech, but my Mango Madness toes are going to tap off to some other adventure. I'm sure I'll be back (although my pedi is still looking good 3 weeks later), so I'll try to explain next time...

Will not be returning. I was trying to find a new nail salon…read moreto go to but unfortunately, I was not happy with my service. I had one guy doing my pedicure. I was pointing to colors that I wanted and every time I asked for a certain color he brought a different one. After the third time, when he kept on bringing me the wrong color I just got annoyed and just gave up. So I just went with a color I didn't even want. And tell me why they charged me 142$ to get a mani and pedi for me and my 6-year-old daughter. Yes, we both got gel, I know that's extra but 17$ for gel polish is ridiculous. They said I could go back next time and get 10$ off my service but that is just not worth it to me. I rather never go back again. Don't go here unless you want to get ripped off. 142$ is honestly outrageous. I never went to a nail salon that charged me that much.