Ralph went ABOVE & BEYOND!! For some crazy reason, I decided to put WHITE carpets in my kids bedrooms several years ago. Fast forward to the teen years and well, need I say more?! It was a tough project to take on and required an additional go-around to get the ground-in soil out, but Ralph was 100% committed to getting an optimal result. Mission accomplished! Definitely a business owner who takes pride in his work. Thank you, Ralph! read more

Highly recommend! Ralph came out and gave me a very reasonable quote for the amount of items we needed cleaned and the attention to detail. He cleaned items that were not even on the quote. Everything looks great! Local and family owned business! Thank you R&M! read more

Fabulous service R&M does an excellent job at getting out stubborn stains my carpets are looking brand new!! I'm so thrilled with Ralph's honest & friendly service that I needed to share my exceptional experience!! Thank You R&M. read more

I cannot recommend Ralph enough. He is excellent at his job. He always finds time, even if it is last minute. He is careful when moving furniture and other objects. Always arrives on time and cleans up after he is done. read more

Professional and excellent service. Ralph came to my home to clean some pretty dirty carpets and a sofa that needed some love. He talked straight when assessing the work including pointing out spots on the carpet that he anticipated would not go away [he was right]. He even cleaned other areas that we're not initially agreed upon free of charge! Look no further, you'll want R&M to do the job. read more

Ralph has been cleaning my 1,000 SQ FT white carpet for over 10 years - despite wine & coffee stains it looks great! He's very dependable - how rare this days.... Liz Wimberly, Sausalito read more

I called Ralph at R & M and told him that my carpet had cat stains that needed to be removed. He said that he has done work similar to this before and he would be able to do the job the next day. Upon arrival, he was in his service truck and told me to let my neighbor know that he would have to block their cars in while he was working. He was rude on the first second I met him. Then when he saw my staircase and walked into my living room where I needed the carpets steam cleaned, he told me that I needed a disaster clean up!!!! He literally walked in and out of my house in 3 minutes. He kept shaking his head and saying he couldn't do it and was actually angry at me for wasting his time. I called North Coast Carpet Cleaning and they did a great job. Honestly, whether or not he could have done the work, there was absolutely no reason for his crappy attitude and rudeness! DO NOT USE THIS GUY! read more

Ralph has cleaned that carpets at both my gym and my business and I highly recommend him. Our house we rent has white carpets and they get very off white after a while and stain very easily. Ralph comes over and does his thing and they look brand new every time for just to dirty again. He even helped us get nail polish out of the carpet. He's awesome. Great work and great service! read more

In my 30 years of home ownership, and having east 8 different carpet/steam Cleaning and power washing services, I have never had anyone nearly as professional, helpful and expert as Ralph from R&M Steam Cleaning. Ralph really went the extra mile! read more

Thank you so much Ralph and R&M Cleaning! You are thoughtful, efficient and extremely thorough. I am amazed that this carpet could look new again. I really appreciate the time you took and the kind person that you are... I appreciate all that you have done! read more

Ralph is fantastic!! He's totally professional and thorough. I'm so glad I hired him! I had to change our appointment twice, and he was flexible and amenable to my crazy schedule. He showed on time and worked efficiently and carefully. Because I only had one mid-sized carpet to clean in my house, Ralph generously cleaned another area rug for me AND my car floor mats!! He wanted to be sure I got my money's worth. That attitude is so rare these days, I almost couldn't believe it. Even the chimney sweep guy who was at my house at the same time commented about how great Ralph was. Geez. He's really a find. Hire him. read more

Ralph cleaned our area rugs and did a great job, so we hired him to power wash our stone and brick outside. Once again, he was on time and paid attention to detail. read more

I was incredibly happy with the work and appreciated the honesty before and after the work was done. You can tell their number one priority is a satisfied customer. I would wholeheartedly recommend R & M to anyone in the area. read more

Ralph at R&M steam cleaning is a great guy. He does professional work. I had my carpets cleaned and my back deck power washed. Very satisfied. read more

Professional, courteous and thorough, no baloney. Ralph cleaned my wall to wall carpets and a couch for me. Showed up on time, told me how long it would take and finished early with better results than I expected. Coffee stains, dog stains, food stains, general dirt- GONE. Carpet like new. I have high standards and Ralph exceeded them, its just that simple. I would highly recommend him and have recommended him to several friends with the same results. read more

showed up on time, got all the cat hair out of my oriental rug, locked up, released the cat... it was all good.

Ralph has been cleaning my (white) carpet for years and I always go back to him no matter what. It's amazing to me how much abuse I give my carpet (red wine, tea, coffee, rust), Ralph always manages to clean it up so that it looks like a brand new carpet. I am always comfortable leaving him in my home when I'm not there, and he is clean, respectful and really thorough. I definitely recommend him whenever I can! read more

My carpet never looked better. He even did the floors and the car mats for no extra charge.

These guys have a very big truck that broke off a branch above our driveway, which was picked up and tossed over the side with the comment, That's what gardeners are for. Then the truck gouged two long strips in the street below the driveway. read more

I called R&M on Monday he was able to come on Wednesday to clean my carpets, steam clean my tile and even power wash my outside brick patio.. His truck was incredible I have never seen a machine quite like the one he has very modern. I recommend him to anybody... read more

Ralph delivered unexpected and phenomenal results cleaning pet stains from a deep pile carpet, and he also cleaned our expensive Persian wool and silk hand knotted rugs and the stairs while he was here. He is very economical and you will get more than your money's worth from this amiable, hard working man. Also, he arrived just a couple of minute before the 7:30 scheduled time ready to go to work. read more

I have used Ralph's R&M steam carpet cleaning over the years and I highly recommend his service. My carpets are renewed and transformed at a fair price. Prompt, polite and professional, this is what great service is all about! read more

I called this company to get a service done for a client. The gentleman I spoke to was very rude off the bat. He assumed that since I was phoning him that I was looking for a referral fee for setting up an appointment for a client. After I informed him that I was not looking for that at all and I was just looking to service a clients headboard that was delivered wrinkled he continued with saying his minimum fee and he needed payment at job site (which is reasonable). When I proceeded to tell him that he was being very rude, and I would prefer to take my business elsewhere, he hung up saying "ok yada, yada yada yada..." This was a 1 minute phone call that went horribly wrong, I was just looking to get a headboard steamed. HORRIBLE CUSTOMER SERVICE! read more

Very good service from Ralph. Clear communication and conscientious work. Thank you!

I just had my carpets cleaned by Ralph and he did a fantastic job. He called before arriving and showed up on time. We had rented a home for vacation and taken our golden retrievers along, big mistake, but they're part of the family. Strange house, big mess, Ralph fixed everything, LOVE him!!! I would recommend R & M Steam-Carpet Cleaning always read more

Ralph is great! He's a true professional. We were turned on to Ralph by a close friend of ours that highly recommended him. Our friend was spot on! I would highly recommend Ralph and R&M to anybody! read more

If you want a carpet cleaning that's worth doing then call R&M. His machinery is incredibly powerful and his cleaning solution doesn't have that chemical smell. He got out almost all of the absolute filth of a white carpet in the place I moved into, but he was also very up front about what could not be cleaned off and why. Seems like a real expert. Compared to this Stanley Steamer is like McDonald's. read more