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    R&K Auto Solutions

    5.0 (1 review)
    Open 11:00 am - 5:00 pm

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    5 years ago

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    People searched for Used Car Dealers 168 times last month within 15 miles of this business.

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    Auto Solutions - 2011 suburban Ltz in amazing shape.

    Auto Solutions

    (2 reviews)

    I know a bad review of a used car dealer - how could that be possible??…read more Well this dealer lives up to the stereotype unfortunately. Saw a car listed on their website and called to confirm it was still available. Told "Yep we still got it." I asked how late they were open and told 6:30 but the car will be gone around 4:30 since the boss is driving it. Ok, kinda strange. I said I'll come in a little after lunch time to take a look at the car. Showed up at the dealer at the time we agreed on only to find the car I wanted not on the lot - when I asked where it was I was told "the boss took it." Clearly not happy that I had driven 30 minutes round trip to see this car, I said "kinda hard to sell a car when it's not on the lot" All I got back was "Yep." No I'm sorry to inconvenience you....or can I take your contact info and let you know when the car is back so you can come see it...or heaven forbid sorry we wasted so much of your time how about we bring the car to you to look at when we get it back.... Well as I said there's a reason used car dealers and the sales people that work there get a certain reputation...and these guys earned every bit of it in my book...never gonna do business with these guys...not that it's that much of a big deal, running their business like this means they won't be around for long in any case. Take your hard earned money and spend it elsewhere...I know I will.

    The guys at Auto Soulutions are nice, fast, and friendly. I will do business with them in the…read morefuture!

    Lou Fusz Preowned Center Metro East

    Lou Fusz Preowned Center Metro East

    (15 reviews)

    I did have some issues with the service department at first, but after speaking with AJ, he made…read moresure to take care of me. I was very very disappointed and ready to find a new dealership, but he went above and beyond in order to make things right. My review went from one star to five stars because of the extent that he went through to make sure I was satisfied I have never had a dealership treat me that nicely before. I am truly amazed. We moved to Illinois less than a year ago and in that time we bought a pick up at Lou Fusz Toyota and I bought a motorcycle at the Kawasaki dealership. I think we found a dealer we're gonna stick with.

    Regarding selling a car outright to this dealership. I had a sought after car that was relatively…read moreeasy to sell. I was on a tight timeline, though, and a sales guy from this dealership contacted me on facebook. He had a buyer already that had been searching for this car. Kinda tugged at my heart since I was once that person. He told me they could pay with a certified check when I brought in the car, even with a lien on it. I made two trips out there, to deliver the car and to deliver the title. Both times, no money to me. They told me it could be up to 30 days to get paid. WHAT?! That is a far cry from what I was told initially. He also said "I'll send you a picture with the new buyer" which never came. The paperwork was also filled out at one selling price but then a facebook message that came within a few days had a price $1,000 lower. The finance manager seemed nice over the phone when I called trying to figure out how to get paid for this car that is long gone at this point. He has not called me back. They've literally left me hanging with no direction to me on how to get paid for my car. I have to keep asking and bugging to try to figure it out. I also want to know how much I will end up getting since they seemed to changes the sales price AFTER I went in there and signed paperwork. What a joke. In the future, I will rent a garage or do anything other than having to sell my car to a dealership. My past experiences, even selling privately to a dealer, I was paid right away. This is ridic.

    Auffenberg Pre-Owned Super Store - Auffenberg Auto Mall in O'Fallon, IL

    Auffenberg Pre-Owned Super Store

    (51 reviews)

    We purchased a Jeep Compass a little over a week ago, and overall would have had a very positive…read moreexperience with a bit more follow up on Auffenberg's end. After closing, however, the title has not been mailed. We struggled to get in touch, and when we finally did, and they promised to overnight mail it, the title still was not mailed. Since then, we've tried to get in contact--and we've been unable to get in touch with a person. Calls have been not returned. Which is all a shame. We would have been happy to leave a five-star review.

    While at the dealership, the sales rep, her manager, and I had a hard time opening up the hatch of…read morethe SUV I purchased. It finally opened after using two hands with more force than normal to open it up. I purchased it thinking that the hatch would open as long as I used two hands. After I left, the hatch opened the few times I tried, but then stopped opening all-together. I called within 5 days of purchasing the SUV and asked if they would be willing to fix the problem "at cost", since there was a problem that everyone witnessed while I was there with the hatch. I was willing to pay them to fix it at their cost. I thought this was reasonable. The answer was "no." Would have been a super-happy customer if it wasn't for this. I was willing to pay for some of the repair, and felt that since this was a "known issue" when I drove it off the lot they should have met me "1/2 way" on it. Would not recommend buying from them.

    Dave Sinclair Buick GMC

    Dave Sinclair Buick GMC

    (74 reviews)

    Brought my car in for an oil change and tire rotation, and just a quick inspection (you never know…read morewhen something could be going wrong under the hood). First things first, I received an email about a special for 29.99. Can't pass that up! Second, they drove me to work and picked me up to drive me back. Both rides were extremely pleasant. There are a few names I'd like to throw out there. They need a good pat on the back (or a raise. whichever. lol) Aaron was the first gentleman I saw and who greeted me when I arrived. Very friendly and made sure I was all taken care of. Expert service. Next up...Bill and Dave. These were the two gentleman that drove me to and from work. They were so pleasant, I cannot emphasize this enough. Had wonderful conversations with both of them. Thank you for the rides, guys! After that, it was quick and easy. Paid and drove off. I recommend this place to anybody. They know what they're doing and I couldn't be happier! Thanks again!!!

    Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

    R&K Auto Solutions - usedcardealers - Updated May 2026

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