I have had my fair share of issues with this dealership, but that was over 10 years ago and…read moreexclusively with the sales department...the sales manager and finance teams just didn't measure up. However, I have used their service department several times over the last 5 years and would always drive from O'Fallon to go to them over auffenberg for anything warranty or diagnostics related. During one visit, my lug nuts were swollen so they couldn't do the rotation and I wanted to swap out for one piece lugs. They let me bring it back a couple weeks later and rotated the tires with new lugs and had me out in less than 30. It was Friday afternoon, I thought I'd be there at least an hour or two. Sales team is really frustrating. I was looking at a new 150 or 250 but had specific trim/package in mind and the salesman and Internet salesperson kept pushing me to a couple trucks they had which had been on the lot a couple months. I understand they have priorities but if I'm dropping 60-70k, I want what I want. They didn't send a single tremor truck which was the trim I targeted. I found it elsewhere, and told them, and they still spam me about a truck I no longer have. When I bought my first truck in 2008 from them, the sales team were the rockstars and the service department was never available. Maybe they'll get em both up to 5 stars soon.

This place tried to add a dealer fee to the cost of my new Bronco & then twice has overcharged for…read moreoil changes. They claim they are doing something with the works package but it really is nothing & cost $100. Not going back.

I had a fantastic experience with the staff and owner at Maaco, 3905 Reavis Barracks Road. They…read moregave a reasonable estimate for scrapes and dents on my 2017 Toyota Corolla. The family-owned establishment has been in business for years, and for good reason, thanks to its professional and courteous staff and on-time delivery of repairs. I highly recommend this business to those seeking reasonable prices and quality work! TC Bagwell

I had my 2008 Silverado's front fender repaired and was really pleased with the result. They…read morerepaired the dent and repainted the fender flawlessly. I couldn't be more pleased. The job was done in the timeframe promised and at a fair price. The shop was clean and organized and the work was as good as it gets. I highly recommend Maaco for their quality and follow through.

My hubby backed our truck into a tree and this place was on the list of recommended repair places…read more He managed to damage the fender, bumper tailgate all in one fell swoop and the tail light was destroyed. Because of the angle of his adventure, it took longer than expected to fix. They initially were going to bend it out but it wouldn't hold the tail light so they replaced the entire fender. They also touched up a couple of other small spots that I had pointed out to them. They kept me up to date as they worked on it and the final result is awesome. I asked the tech I picked it up from about doing some additional things and he was very helpful on DIY options for my little task.

excellent customer service. I was involved in a hit and run with damage all down the side of my car…read moreand was in bad shape After being repaired it doesn't even look like its been in a collision Nathan kept me informed through out the entire repair process and my car looks beautiful definitely wont be going anywhere else for automotive work these guys are top notch

Best Auto body shop West of the Mississippi! I called Real McCoy when I was in a fender bender,…read morethey were very reassuring, walked me through the process, even educated me on how to deal with my insurance. Once I handed over my car, they had it repaired and absolutely sparkling in one week. They are the most friendly business owners I have ever met! So engaging, helpful and down to earth. They even detailed my car which is something I absolutely look for in an auto body shop. Don't miss your chance to work with these guys. I'll always take my cars here when need be. They really know their stuff!! Thank you again!

Take your business elsewhere! I needed a simple estimate on getting some scratches buffed out and…read morewindow tinting on my vehicle. I was told the estimate would be sent and after 3 days of not receiving it, I called to inquire about it. I was told it was still in "processing" and I was reassured it would be sent shortly. Several weeks have passed and still no estimate. I will be taking my business elsewhere. Also, this place doesn't like to answer the phone. Constantly got a voicemail. Very poor customer service. I should also mention that parking is less than ideal at this little hole in the wall place.

First I have to say I'm from Southern California which is the car detailing capital of the country…read more. I'm pathologically picky when it comes to car detailing. Found this place here on Yelp - drive over to look at the facility. The owner greeted me and answered all my questions and gave me a quote. Made an appointment today and when I went to get my car they were just finishing. The car, a 2010 Cayman looked amazing. Nothing was missed, quality materials were used. Again I was greeted by the owner who has excellent customer service skills. We went out and looked over the job- he told me a little about what they had done and why. Happy, I paid my bill and left with a song in my heart and a spring in my step.

I researched a lot before deciding on a place to have work done on my car. I started following The…read moreDetailing Pros on Facebook to see the kind of work they were doing. After I started to see the kinds of cars they worked on I was pretty sure they were the ones for me. After visiting their location, and talking with Cesar I made up my mind that this was the place to take my car. I brought my car in on a Tuesday evening and got it back in a week. They did say it could be done by Saturday, but it really didn't bother me to get it back late since it looked fantastic. I stopped by one of the days to take a look at the progress and was impressed how glossy my car looked. When I finally picked up my car after everything was done it looked brand new. The car is six years old so there are some chips in the front, but I liked that they called me with progress and let me know about all the imperfections. Furthermore, I didn't feel pressured to buy anything more. I truly felt like they were just informing me of things they found instead of trying to get me to buy more stuff. I recommend them over any other detailing shop, and will certainly be bringing my cars there in the future.

I had my car repaired here after a serious front end accident. They made my car look excellent,…read morewith perfectly matched paint. They went for the extra touches and blended the paint on the hood as well, even though some other body shops might have skipped this step. They were very helpful and explained everything along with the insurance process and made the whole thing less stressful for me. I would recommend this body shop to anyone looking for that sort of car repair. They might not be the cheapest shop in town but quality of work makes up for that.

Earlier this year, John H.'s SUV got dinged up by hail. Caulk's is a preferred provider for my…read moreinsurer, and relatively close to home, so became my choice. The drop-off and pick-up procedures were simple and just outside the doorway, so felt covid safe. In between, there was a phone call explaining the repair. Sixteen dings were removed, and after a little buffing, SUV looks good again.

My wife drove into the garage wall on two occasions, got hit by another car on another occasion,…read moreand all three times we came to EBG at the recommendation of our mechanic, and are Very happy that we did. They could not possibly have been nicer, or easier to deal with than if we were actually part of their family! They did a most excellent job of repair, and had the car back to us in absolutely Perfect condition when promised. We hope not to return, however if we ever have another 'reason' to do so, we will not hesitate to return without giving thought to going anywhere else! Very happy to promote!

From the start it was outstanding service. They under promised and over delivered. The repairs…read morewere done in less time and better than anything that I had imagined Courteous and a pleasure to work with and would highly recommend for your repairs.