I brought my car in for an oil change and a manufacturer scheduled transmission fluid and filter…read morereplacement, mainly for the transmission service. After leaving it all day I got a call to pick it up. All they did was the oil change and tire rotation. Then they tried to sell me new tires. I was told that the transmission filter wasn't serviceable. Funny, because auto parts stores sell them, and there are YouTube videos show it being done. I could have gone to Valvoline got an oil change and a tire rotation for less and in under half an hour. I'm never going back to Dobbs ever again.

This will be long. This particular Dobbs is not the Dobbs that you want to give your hard earned…read moremoney to. I brought my personal car, a Focus ST in for tire work about 5 years ago. I brought the car new in 2018. They told me I needed 2 tires and rear brakes, the rear rotors were rust pitted. OK, I showed up with them not only trying to sell me 2 tire and rear brakes (Which it needed) but struts on a 3 or 4 year old car on the notion that they were rusted and accused my car of being a flood car. They are THIEVES! I worked in the auto industry and know this tactic. I should have walked out but I stupidly approved the tirework, brake work, and flush the brake fluid. The next day on the way to work the brake light came on. I limped it to work to find a caliper leaking from a bleeder they left loose. I called them and told them I would bring it back after work. When I brought it back instead of just telling me their tech made a honest mistake and left the bleeder loose they said the bleeder failed (a lie) and they replaced them all (another lie.) Go forward to today to a service van I drive for my employer. My own car doesn't drive on their lot anymore. The hydroboost is leaking on the van. I know what it is and what it is leaking. I showed up Monday to set the appointment to drop off the van Friday. No Problems. I called Tuesday to simply get a figure on on the repair for my boss. The service writer refused to give me any figures after me telling him what he needed, said that he would need to get a hydroboost for an 11 year old Chevy Express van from the dealer (a lie) and refused to even look it up. I even told him he would have from Tuesday to Friday to do it. Nope. He acted like replacing hydroboost booster on a Chevy van was working on an Audi. He would only talk numbers when the van arrived and wouldn't even order the parts when I said that we would possibly pre pay for the work. I told him I wasn't going to drop off the van just for them to tell me that they wouldn't to it until Monday. Then It came out. He didn't trust any techs on their Saturday shift to do it. A brake booster! If they would have said that in the first place I wouldn't have wrote this. But these thieves tried to screw owner of the company that i work for (and like a lot) by buying a booster from the dealer instead of a local source and wanted to waste my time and and work hours by having the van sit at their building for no reason. There are better Dobbs in the Belleville area to give your business to. This Dobbs are liars, thieves, and evidently employ one of the laziest service writers I have ever had the misfortune to waste my time on the phone with and no vehicle that I drive will ever touch this establishment again. This Dobbs is within walking distance to where I live and I will not take anything to them ever again. Take your car to the O'fallon Dobbs.

Highly recommend, stopped his lunch to help us. We asked him to finish his lunch and we would be…read moreback. No rush - enjoy his lunch. Amazingly friendly, helpful - love small town locally owned businesses - the true backbone of this great country! Hardworking - good people!

John is the best. It is like stepping back Into 1950s era work ethic, honesty and commitment to the…read morecustomer. Every time.

The sad part about this is all my car needed was a vvt solenoid sensor. A hundred dollar part and 5…read moreminutes labor and my car was fixed. Sad that I spend over 1500$ for incompetence. If they don't know how to fixed the newer year cars then they should just say that!

They have friendly workers and owners and they also do the job well! I recommend them for sure!read more

Great place to get a quick fix or get a tire quick. The workers there are friendly and the prices…read moreare very reasonable.

Went here to get two tires I purchased put on the front of my car. They charged me $25 per tire and…read morebalanced my tires. I called beforehand to be sure they took Apple pay and they said they did. When I got there I was serviced quickly but the Apple Pay machine wasn't working. We worked it out but you may wanna bring cash just in case. Affordable please when it comes to this service I received. Really nice and respectful and professional men working here. I will come again, but I hope I don't have to!

Meckfessel Tire & Auto provided world-class, professional, and quick customer service at a…read morereasonable price to repair a slow leak in one of my car's tires. Kyle provided top-notch, friendly customer service, kept me updated, and immediately informed me when my car's tire was repaired. Meckfessel Tire & Auto, you've earned a new customer. Well done!

This shop is next to my workplace, so I thought this would be an easy way to get an oil change…read more Drop the car off at 8am and pick it up at 5. Easy enough I thought. I leave work at 5:30pm and hear a scraping sound, I hit the highway and it gets louder, I pull over at the first exit and discover that they didn't attach my skid plate. Thankfully I had AAA, called them and they had to send out two trucks since the first one couldn't repair it. They were going to tow my car until the serviceman was able to do a quick fix on the side of the road. By this time, I had spent over 2 1/2 hours on the side of the road in 90-degree heat on a Friday night where I had dinner plans (these plans were obviously missed). I get home at 8:30pm, a normal 30-minute drive taking 3 hours. I send them an e-mail detailing how they forgot to bolt on my skid plate. Monday they call and I'm told that as long as they have an open bay available, they should be able to get my car in. "What?!" You botch the job and then you're not even guaranteeing that you'll be able to get it fixed the next time I bring it in? They have on their site that they will pick your car up and return it to you, they do not offer me this service. They don't offer a refund, discount or anything, I don't even get an apology in person. The only apology I ever received was via text after they secured my plate. That apology was preceded by the sentence, "There doesn't appear to be GREAT damage to your skidplate". Oh cool, your shop's incompetence damaged my car, but at least it's not "Great" damage. They give you a 20-point inspection when you get an oil change, 6 of those items are "undercar", but apparently nobody noticed a loose skid plate! Which pretty much makes this whole inspection completely worthless as I don't trust it. To put your family name on this business and offer such a crap service is unfathomable to me. I will never come here again.

Discount Tire is the BEST in the business. I moved here from Atlanta where they are the only place…read morei have trusted w my vehicles. The level of service and professionalism are why this will remain my go-to for future tire needs for all our current and future vehicles. Love the ability to have them service our tire needs indefinitely after purchase to ensure we remain happy and safe customers. No guessing games with the tread so you know what to expect. Peace of mind. This team of gentlemen at this location are all TOP NOTCH.

called them to get a specific tire that matches the rears of my 1967 camaro for the front... the…read moresmug kid said "never heard of them" and hung up on me after being on hold for 10 min waiting for someone to pick up the phonei i have been a faithful customer and have guided numerous people to them for years!!!... never again! i will never set foot on discount tires property again!

Cannot say enough good about this automotive repair facility. The new store manager Cal is…read moreexceptional caring and goes beyond a persons expectations to make a bad situation better. 5 STARES ALL THE WAY.

UPDATE: they INSTALLED THE WRONG TIRES…read more I went to CarX in Fairview Heights, IL. I live on the West Coast and wanted some good, safe tires to drive back home. They sold me tires that were underrated for my van. I have a class E and needed a bigger tire. The shop I took it to for something unrelated conveyed that it was a miracle I didnt blow the tires on my drive out here. Their solution? Bring it back. I live 27 hours away. Ridiculous. Wasted on $537 on tires that could've killed me. The manager stated he only installs what the customer wants... I wanted safe recommended tires that were meant for the van that I own! Their negligence to do their job and install SAFE tires is a reason to stay far away from this company!

On my morning commute I got a flat tire, I called around for help since I have never changed a…read moreflat. 1st Class was quick to offer their service. The team was friendly, incredibly helpful, and knowledgeable. They answered all of my questions, directed me on the next steps to take, and shared some laughs. great experience, highly recommend!

From southern California during a 3 month vacation pulling a toy-hauler, transmission went out on…read moremy dodge ram 1500. Contacted 3 different transmission shops all couldn't even see it for 30 days. 1st Class Auto got me a new transmission and installed in one day. For a fair price. Didn't take advantage of out of towners. Thankyou Kari Tyler and Chris family owned business. Roy manager and Brandon mechanic solid as well. Made it home. Thank you

I went to start my car to go to work on Monday morning and it was dead. I called Dobbs, to see if…read morethey could get me in, and had a coworker come give me a jump. I drove straight to Dobbs, and checked in, with my car still running. They tested everything and told me it was my battery and that it would be $380 to replace it. Even though that seems high to me, I was there and needed to get to work, so I had them do it. My car has been running great since then! I was at work by 10am, so they got me in fast. Now I need four new tires, so I'm going to go back to Dobbs!

I got new tires here in October and am still experiencing the consequences of this poor decision…read more Not only did they not replace my valve stems, but they also did not balance the new tires properly. When they replaced the old weights, they slapped new weights on top of the old adhesives. They also did not align the new tires. I purchased the tires through another site, so I would have picked a different installer if I knew what I do now. Go to a dealership instead.