Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

Jonathan and Jared provide great service as well as all of the folks who do body work. I've brought…read moremy 2016 Nissan Murano multiple times and have always been super satisfied with their work. The last time, they identified an issue with a wheel lug that was installed by another shop, that could have led to a catastrophic issue. Their pricing is fair. Ted (owner( has been a long trusted friend for many years. I have to give a shout out to Mauro Chaves. When he details your vehicle it looks show room floor ready! His work is amazing! Overall, I highly recommend that you trust the Autoglo team with your maintenance and repairs!

I had an amazing experience! They are very pleasant and professional. My window was complete in one…read moreday and car was washed and headlights cleaned. I would definitely recommend!

I meant to write this review weeks ago, but life got busy--however, I could not let more time pass…read morewithout sharing how pleased I am with my experience at Shields Auto Collision.. From the moment I met Richard, the owner, I knew I was in good hands. He is incredibly personable, professional, and truly knowledgeable. I honestly thought my car was beyond repair--it would drive fine one moment, then suddenly lose power and shut off, especially at stop lights. It was an unpredictable and frustrating issue that no one had been able to figure out. But Richard took the time to thoroughly test drive my car and was able to pinpoint the exact problem. That alone gave me so much confidence in his expertise. Not only did he fix the issue, but his pricing was very fair and affordable. What truly set him apart, though, was the care and integrity he showed. A few days after the repair, he personally called to check and make sure everything was still running well. That level of customer service is rare. He and his wife are truly gems--honest, dependable, and genuinely committed to helping people. My husband and I are beyond pleased, and we can confidently say: we have found our mechanic! If you are looking for someone trustworthy, knowledgeable, and affordable, do not hesitate to visit Shields Repair Shop. You will not be disappointed. Highly recommend!

Richie and team were fabulous! I purchased a suspension conversion kit from Strut Masters (QX80…read moreair bag suspension to conventional shocks/ spring) and had the team do the work. Beyond impressed! Honest, reliable mechanics are hard to come by but these guys are the truth!!!

My husband was in a wreck when someone ran a red light in front of him. His truck needed to be…read morerepaired and paid for by the other person's insurance, since they were at fault. Their insurance company was not easy to deal with. New Generation took over and handled everything from there. I have nothing but good things to say about these guys. They looked at the truck and pointed out items that were damaged that we didn't even notice. They made sure everything was repaired and replaced properly, covered by the other person's insurance, and they even were able to get it back to us earlier than expected! While I hope we're not involved in any other automobile accidents, this is who I would return to if we needed repairs.

I'm so happy! BIG shout out to New Generation Body Shop! They did a magnificent job fixing her up!…read moreHighly recommend them if you ever need work done! Pics of Before and After

What terrible treatment and lack of respect! I took my car to this shop, and this is how they…read moretreated me. I had to go pick up my car at 1:00 a.m. because the mechanic refused to work on it anymore--simply because I asked him if my car was secure. The service was abysmal; I do not recommend this place at all.

Bryon was excellent to work with. made my car look brand new…read more!

My car was T-boned in an accident and I called around a bunch of places before finding Friendship…read more The very first thing I loved was how responsive they were over the phone, and Troy even responded to my initial inquiry through Yelp to help me get an idea of what I needed. And even when my insurance wasn't working with me, Troy sat with me and explained every step of what he'd do to fix my car and how much the whole job would cost down to the penny, and then charged me exactly that. He even respected my request to just get a quote on the mechanics damage only for right now, and I can get the aesthetics fixed later. I can not recommend a more honest and caring place to get your car worked on. The whole team here is super helpful and when I come back to make my car pretty again, I am looking forward to seeing them again. (And finishing our conversation on BBQ recommendations in the area.)

I want to first say this is the most professional and courteous body shop I've ever been to. The…read morecustomer service and quality of work is A plus. I dropped my 2019 Audi off early in the afternoon to have my front grill replaced with an upgraded version. Upon arrival Nicholas explained the cost and process to me. I had my son with me and he arranged for them to drive me back home which helped a great deal because I didn't have take a uber. They had my car for about a day Nicholas called me and provided updates as needed and he called me as soon as the car was done. I arrived about 30 minutes later to get my car and I couldn't be happier with the job they did. My new grill looks awesome and everyone at Friendship was a pleasure to deal with. I will definitely recommend anyone needing body work and if I need anymore work done in the future I'll be back! Thank you again to everyone at Friendship! P.S. my car was clean when I got it back another plus!

I've been meaning to write this review for a while now. It's been about 2-3 months since my wife…read moreand I were rear-ended, and dealing with the driver who was at fault and his insurance company was a nightmare. They were extremely difficult to get ahold of and would sometimes take 3-4 days just to respond to an email. It took them almost 1.5 months to just let us shop around for a shop to repair. Our rear bumper was cracked, and after finally getting a response from the insurance company, they sent us a $1,000 check to cover the repairs. Unfortunately, after shopping around, I quickly realized that $1,000 wasn't nearly enough to get the job done properly. That's when I reached out to Roland Auto Collision. The owner was extremely helpful and made the whole process easy. James the owner and his crew also found that the frame was damaged also. He told me to simply bring the car in, provide the accident policy number, and they would handle the rest directly with the insurance company once the repairs were completed. I honestly couldn't have asked for a better experience. Roland Auto Collision took the stress out of both the repairs and dealing with the insurance company. They were professional, helpful, and made sure everything was taken care of. Roland Auto Collision is hands down the place to go if you need collision repairs or help dealing with insurance! A++ all around. Highly recommend!

First came here to yelp to find someone to professionally install a after market spoiler on my car…read more After a bunch of quotes, James messaged me right away and extended an invite to do a consoltation on the phone. After me explaining that I had a spoiler already built. It just need to be installed onto my car. He offered a same day appointment. But I did schedule it for the next day instead . They did the work fast, perfectly done and very very affordable. I am a very pleased customer. On top of it James ( the owner) is friendly, honest and down to earth. Go to them, you won't regret it!

Positive Experience with One Small Concern…read more I recently had my vehicle repaired at Gwinnett Place Body Shop, and overall, the experience was excellent. The ladies at the front desk were kind, courteous, and made the entire process smooth from start to finish. Their professionalism set the tone for what turned out to be a very positive visit. The repair work itself was immaculate. The damage from my accident was completely restored, and my car genuinely looks brand new. I was impressed by the attention to detail and the quality of the workmanship. My only concern involves the back passenger-side window. Although my repairs were for the front passenger side, I was informed that all windows were rolled down as part of the quality check. Unfortunately, the back window couldn't be closed due to what was described as a faulty regulator. The team attempted to replace the regulator, but the window still doesn't seal all the way. This was unexpected, as all windows worked perfectly before we dropped off the car. Our dealership will be evaluating the issue and sharing their findings with us soon. Despite this hiccup, I appreciate the body shop's transparency and effort to address the concern. Overall, I would still recommend Gwinnett Place Body Shop for their excellent customer service and high-quality repair work. I'm hopeful the window issue will be resolved quickly, and I appreciate the team's efforts.

So happy!! Stuart took very good care of my baby while she was in the shop for body repairs and…read morealso CLEANED MY INTERIOR FOR ME??? Amazing. Carol is very informative as well and helped me with all questions I had when I first arrived as this had been the first time I had ever had someone hit my car. I recommend this place for any body repair needs you may have!